Friends, I thought I would briefly share about two significant events in my life this week.

1. My wedding anniversary. As of September 1, my lovely wife, Kathy, and I have been married 31 years. So it’s not one of those “special” years, but this year does seem special — partially, I think, because all four of our adult children are “out and about”. Plus, Kathy and I are enjoying our relationship more than we have in several years. So celebrating our life together seems appropriate. Finally, we realized (it takes a while for things to sink in sometimes) that we have been married a long time when one of our younger friends said to us: “You were married before I was born!”

2. Completion of my book. Some of you may know that I have been working on a project for about four years which has led to the writing and publishing of a book. Earlier this week, Dr. Gary Chapman (author of the NY Times #1 bestseller, 5 Love Languages) and I completed the manuscript of our book — 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People. It is going to the publisher for editing now, and won’t be released until next summer (July 2011), but this was a major milestone for us. There is still much to be done — we are developing training resources for businesses and organizations — but now we can say, “The book is done!” (You can be sure I will sure more about the book and related activities in the future.)

So, rejoice with us — and have a great week!

I am just returning from a few days off. And it never ceases to amaze me how different people are in what constitutes a “vacation”.

I think it is critical to know what rejuvenates you and to actively include these activities in your schedule. I will admit that I am not very good at taking long vacations (although I am starting to think about them more seriously), but I do think I am fairly good at knowing what re-energizes me, and including those activities in my daily and weekly schedule.

Unfortunately, I think the media blitz we all face daily plus reports from others around us bias us away from those activities which we may really desire. Let me share a few examples of categories of rejuvenating activities (and feel free to share your own ideas).

Nature. This is first, because it is my #1 category. I truly don’t feel like I have been on vacation unless it includes some significant time in nature — staying at a cabin in the woods, hiking, fishing, rafting, swimming in the ocean or a lake. I am fortunate that I live in an area where I have nature surrounding my house (trees, birds, singing insects & frogs, deer and other animals). So when I come home from work, I have the opportunity to have a brief respite from the stresses of the day.

Music. Music can be very restorative. And different kinds of music help us in various ways — soothing instrumental jazz, mellow folk music, energizing bluegrass or classic rock, classical music of various genre’s. I personally am finding selective use of music is more impactful than having it on all the time (e.g. in the background).

Silence. We live in a busy, noisy world. And we add more noises to our lives with talk radio, the news on TV, background music. Finding a quiet place can be a challenge, but incredibly rewarding. Sometimes after I arrive and get settled in my office, I take just 5 minutes to sit, be quiet and enjoy silence.

Solitude and reflection. I am an extrovert by nature, and in my early adult years, I would rarely choose to have an extended time of silence and reflection on my own (I was always looking for a party!). And I still cannot take as much time by myself as my wife enjoys, but slowing down, not sitting in front of the TV (or computer), getting by myself, reading some reflective material (and even occasionally writing in my journal), certainly has a place in restoring my inner soul.

Social interaction. Some people (usually extroverts) actually get energized by being around others. They (we) enjoy the energy from being in a social situation or experiencing an event with a large crowd. Like anything, getting energized by being around others needs to be done in moderation (extroverts can become like over-tired two year old’s — everyone else knows they are tired and need to go to bed before the person themselves do!)

Spiritual reflection and learning. This could be similar to solitude and reflection, but sometimes activity is more self-focused — reflecting on one’s life. This activity may include reading sacred writings, inspirational books by spiritual leaders, or going to a retreat to obtain spiritual instruction. Without keeping one’s life centered on your core spiritual beliefs, your life is at risk for spinning out of control.

Physical activity. For many of us, our work and daily lives are sedentary and inside. Getting physical activity and exercise, along with experiencing the sunlight and breeze on our skin gives us more energy than if we continue to sit at a desk or lying on our bed. (For me, the combination of physical activity + nature is a wonderful combination.)

Hobbies, artistic activities and recreation. This is a combination of a fairly broad range of activities but, when done appropriately, they are restorative — they re-create us. The activity can vary tremendously — painting & drawing, building models, gardening, playing softball, knitting, woodcarving — which is part of their beauty. Each person can pursue a wide range of hobbies over their lifetime (think of the different hobbies you have done over the years.)

I am sure there are many other ways to become rejuvenated. The real trick is to: a) find out what is restorative to you (and not do something because someone else likes to); and b) do it as part of your daily, weekly and seasonal life.

I want to continue to learn and grow in practice in these areas. Please share lessons you have learned over the years in how to consistently restore your energy for life.

Sometimes someone writes an article, or gives a speech, that is noteworthy. Their thoughtfulness and manner of communication is remarkable. And you really can’t add much to what they have already said. But you want to share their thoughts with those important to you.

Such is the nature of the article, based on his commencement speech to the 2010 graduating class at the Harvard Business School, by Clayton Christensen. He is a professor at the school and was asked by the class to speak at their graduation ceremony.

I will briefly highlight some of his points — primarily to entice you to read the whole article, which can be found at this link.

Dr Christensen states that: “On the last day of class, I ask my students … to find cogent answers to three questions: First, how can I be sure that I’ll be happy in my career? Second, how can I be sure that my relationships with my spouse and my family become an enduring source of happiness? Third, how can I be sure I’ll stay out of jail?” [He goes on to report that two of his Rhodes scholar program classmates wound up spending time in jail.’

With regards to the career question, he states: “More and more MBA students come to school thinking that a career in business means buying, selling, and investing in companies. That’s unfortunate. doing deals doesn’t yield the deep rewards that come from building up people. I want students to leave my classroom knowing that.”

Regarding the second question, Christensen reports: “Over the years I’ve watched the fates of my HBS [Harvard Business School] classmates from 1979 unfold; I’ve seen more and more of them come to reunions unhappy, divorced, and alienated from their children. I can guarantee you that not a single one of them graduated with the deliberate strategy of getting divorced and raising children who would become estranged from them. And yet a shocking number of them implemented that strategy. The reason? They didn’t keep the purpose of their lives front and center as they decided how to spend their time, talents, and energy.”

He goes on to say: “Your decisions about allocating your personal time, energy, and talent ultimately shape your life’s strategy. I have a bunch of ‘businesses’ that compete for these resources: I’m trying to have a rewarding relationship with my wife, raise great kids, contribute to my community, succeed in my career, contribute to my church, and so on. And I have exactly the same problem that a corporation does. I have a limited amount of time and energy and talent. How much do I devote to each of these pursuits?”

Finally, regarding “staying out of jail”, he frames it as “how to live a life of integrity (stay out of jail). Unconsciously, we often employ the marginal cost doctrine in our personal lives when we choose between right and wrong. A voice in our head says, ‘Look, I know that as a general rule, most people shouldn’t do this. But in this particular extenuating circumstance, just this once, it’s OK.’ the marginal cost of doing something wrong ‘just this once’ always seems alluringly low. It suckers you in, and you don’t ever look at where that path ultimately is headed and at the full costs that the choice entails.”

I will let you read the rest of the article yourself so you can gain the full impact of his points.

Let me briefly add some supporting comments of my own.

Since I have the opportunity to work with business owners and financially successful individuals and families across the country, I am able to observe some repetitive patterns in families and relationships.

The most glaring theme is that there seem to be three types of individuals who are successful in business (or their chosen career):

1) those who are extremely successful largely due to a high level of commitment, drive and who have sacrificed most of the rest of their lives (physical health, family relationships, friendships, personal ethics) to achieve their goals;

2) those who have been able to maintain a sense of balance in their lives along the way due to a clear commitment to priorities in their lives; and

3) those who are somewhere in between, desiring to be balanced but often find themselves out of balance in their use of time and energy.

Members of Group 1 are often wealthy, sometimes famous, still “driving” toward career (or other) goals. They are largely unhappy, self-focused and highly insecure. My observation is that they usually are not very enjoyable to be around — they often have anger issues.

Group 2 members are usually amazing people, who are a delight to be around. They are humble, realizing that their success is probably a combination of perseverance and being in the right place at the right time. They are guided by a strong set of personal values. They have a giving approach to life and much can be learned from them.

Most of us (I think) are in Group 3. We have good intentions. We generally are going on the right path, but often need to make corrections along the way — with work/career or other pursuits getting out of balance. We need mentors, reminders and good friends to give us honest input and feedback.

Which group are you in? Where do you want to be? How can you get there?

Recently, I was working with a husband and wife who also own and run a business together. One of the issues that came up was their differences in communicating, and how this creates challenges in their relationship (both personally and as co-managers).

I used a “word picture” that helped illustrate the difficulties they are experiencing in communicating with one another. [Like most things, word pictures have their pro’s & con’s. On the one hand, they can powerfully paint an image that drives home a key concept. On the other hand, if taken too far they “break down” in their ability to communicate clearly.]

Women often say to me, about their husband, “He just doesn’t get it. He doesn’t understand what I am trying to say.” They go on to complain about how he is a poor communicator and a terrible listener. While this may be true, I try to explain the situation this way.

Communication is not “all or nothing”. Most guys can communicate some (give us a break here, gals). But how they communicate and what they communicate are often qualitatively different than the messages their wives send.

It is like this. There is a broad spectrum of communication media. In the old days (only used rarely now), there was morse code. Morse code is made of those beeps that make up dots and dashes on telegraph wires. Beep, beep, (pause), beeeep, beep . . . There is a single tone. It has no words (the sounds make up letters, which make up words) but it is a form of communication.

Then there is AM radio. More information is sent — including words and music. But the spectrum of the frequency of sound communicated is limited — it can sound sort of “tinny”. But it is a lot more full than morse code. We then can move to FM radio – a deeper, richer fuller sound and tone. There is a richness communicated in classical music (and classic rock) that AM radio just can’t do.

But we are still only sending audio information. So let’s move to television — starting with black and white, and then color. Now we have a whole new set of information being communicated — auditory + visual — we get pictures and moving visual images versus just sound. The breadth of information that is communicated has multiplied significantly.

Finally, let’s go to 3D movies (with THX sound, of course). Wow, now you are talking! Rich, loud sound. Beautiful color images that look like real life in three dimensions. The breadth, depth and scope of what is being communicated is amazing.

The problem is: some people (usually guys) are only built with the equipment to send and/or receive morse code or AM radio frequencies. So it doesn’t matter how hard their wife tries to communicate effectively in television or 3D mode, he only “gets” part of the information. The rest of the waves just harmlessly bounce off of his forehead. He truly doesn’t get it. And for many, guys. They just can’t. They don’t understand the depth of feelings and emotions their wives experience and try to share.

So now matter how hard he tries, or how hard she tries, there is an element of lack of connection. It (usually) isn’t because he doesn’t want to; he just can’t communicate at the same level — he doesn’t think that way (e.g. in color, if he is a black & white TV), and the messages don’t get through to him.

Sorry to burst some of your bubbles, gals (some of you younger wives won’t believe me yet) with a shot of reality.

So what is the answer? Several applications, really.

1. Understand the level of complexity at which you communicate. Then try to understand the level at which your spouse/significant other communicates. Do your best to match your communication with their style (”Just the facts, ma’am).

2. Don’t expect your AM radio partner receive and understand TV signals. Adjust your expectations to reality. (A special word of encouragement for those of you married to male, introverted engineers and accountants.)

3. Find others in your life — friends, sisters, mothers — who communicate at the same level you do, and experience your deeper life support and communication with them. Living a life in an AM radio world when you have color TV capabilities is boring and frustrating. Get your needs met in these relationships, and continue to communicate as effectively as possible with your spouse.

A couple of other suggestions. Morse code receivers cannot receive as much information as an FM radio. They can’t process it quickly enough and get overloaded easily. Too many words and too much emotion can do the same for guys.

Also, note that I have been largely talking about male/female differences, but these issues occur within same gender relationships as well. Some guys are wired more complexly than others, and are more reflective and aware of their feelings. These guys have a hard time connecting with those who are more “just the facts, ma’am” type. And some gals want to go “deeper” in their conversations and relationships than others.

Not sure how to end this, except: beeeeeep, beep (pause) beep, beep, beep. Hang in there, gals. I am sure there is a good reason why guys can’t communicate at the deeper levels you do — we just need to figure out what it is. [Kudos to my wife, who as a 42″ flat-screen HDTV, has endured living with an old FM tube radio for 30 years.]

I wrote about trust in business relationships a few months ago. But the issue of trust in relationships keeps coming up again and again in the work I do. Really, it is the lack of trust that continues to reappear. The issue is so foundational to healthy relationships, I feel compelled to write on the topic again – and explain the nature of trust more deeply.

What is trust, really? One definition is: “to place confidence in” or “rely on”.

Recently, I have worked with families, family businesses, couples, parents & teens, Boards of Directors (numerous ones) where a number of individuals within these systems don’t trust one another. And, unfortunately, the problem is that they have learned not to trust. That is, in many cases there was some level of trust previously that has now been undermined.

How does this happen?

Let’s first talk about some key components that are needed for trust to exist. One model defines trust as being comprised of three core components: competency, reliability, and looking out for your interests. Let’s look at each component more closely.

Competency. As I have stated previously, trust is situation-specific. Trust can only truly be defined within a context. No adult (except foolishly) trusts someone for all things in all situations. [Children may, but I have to think about that.] This is because no one is competent in every skill needed in life.

I may trust my financial advisor to develop a balanced approach to investing my savings, but I am not going to entrust my body to him to do heart surgery – because that is not his area of competency. We trust people in situations for which we believe they are competent.

Reliability. Part of trust has to do with the belief that a person is going to “be there” when they are supposed to. An employer expects a worker to show up for work day after day. A child expects their mother to “be there” when they need them. When we have a team working together on a project, we expect our team members to show up and be prepared for their role. Conversely, you may have a gifted and talented team member who really shines during presentations, but if they occasionally are late to meetings, come not prepared, or don’t show at all, then your trust for them in those situations is seriously undermined.

Looking out for your interests. If an advisor for your business is highly competent and reliable, but you are not sure they are primarily considering your interests in the work they are doing for you, you probably have an undertow of mistrust in your interactions with them. This is at the heart of the problem of trust in many business relationships – there are competing interests among various individuals and groups. And if you are not convinced that your interests are being considered (at least as highly as others’ interests), then it will be difficult for you to fully entrust your situation to others without seriously evaluating how they will benefit from the transaction.

From this perspective, trust is much like a three-legged stool. You can have two of the legs, but the stool won’t function without all three. Let’s examine each scenario:

Competency + Reliability – Looking Out For Your Interests. This combination leads to mistrust of the other person’s motives. No matter how well they can perform, you always feel like you have to “watch your back” so you won’t be taken advantage of.

Competency + Looking Out For Your Interests – Reliability. This is the “I just wish …” scenario. You have a competent individual whom you trust their desire to help you. But they just can’t keep it together to show up reliably (or on time), be prepared, and follow through on commitments made. You would like to partner with them, but you are concerned about the ramifications when they let you down.

Reliability + Looking Out For Your Interests – Competency. These are quality people who are faithful, will show up when they say they will, and they want to help you out. But they just don’t have the skills, training or experience needed to get the job done at the quality level you need. Often they are “over-reaching” their skill and ability level out of a desire to help (or to grow professionally), and as a result, often others need to come in and help finish the job.

Trust rarely is “all or nothing”. Remember, trust is situation-specific. In most of our relationships, our willingness to trust (or not trust) is not a black-and-white, “all or nothing” position. Rather, there are certain situations that we would be willing to trust the person, and there are other circumstances where we would not be willing to trust them.

This is an important point because in meetings I often hear people say, “I don’t trust him”, or “I’m sorry, but I just can’t trust her” – as if it is a carte blanche position. I work hard at helping people reframe both their thinking and their speech – to more clearly delineate “for what” they currently are unwilling to trust the other person. (“Currently” is an important word as well, because we want to frame the situation whereby the other person could potentially demonstrate they are trustworthy, and be trusted in the future in a similar situation.)

The Creation of Mistrust. An important question is: how do individuals come to mistrust others in their lives (family members, business partners, colleagues, suppliers)? The obvious answer is: “from a lack of one (or more) of the three requisite ingredients for trust.” And this is true. [I would propose that a lack of reliability is a common source of mistrust, especially in personal relationships, while doubt about the other person’s genuine concern for your interests is a more common source in business-related relationships.]

But a closer examination of relationships characterized by mistrust actually leads to some additional sources.

Lack of adequate, clear communication. Unfortunately, mistrust can develop through a lack of information communicated, or communicated clearly. How often do you hear, in the midst of a conflict, someone say, “Oh! I didn’t realize that”, or “Well, if I would have known that I would have reacted differently.”

Guilt by association. Some business professions have a reputation for being largely self-interested (used car salesmen, professionals who sell life insurance) – that their primary goal is to make a sale, whether the product is what you want , need or not. This puts trustworthy individuals in these professions at a disadvantage. They must work harder to demonstrate that they are considering the interests of the potential customer in the transaction they are proposing.

Misunderstanding of the other person’s intent. In situations where self-interest can be a factor, and where there has not been a long-standing trusting relationship, the misinterpretation of motives can easily occur. Many times people mistrust others because they have a misunderstanding of the potential benefits that might be realized, and think the person is acting primarily from self-interest.

Mismatch of expectations. Sometimes relationships are strained with one party’s expectations not met by another’s well-intended actions. If a friend volunteers to help decorate the banquet room for a fund-raising event, and the quality of the work is below your expectations, tension can arise. Often this is the result of lack of clear communication about what is expected.

A summary word: trust is easily lost, especially when people quit communicating with one another. Whenever possible, if you believe another person is struggling with trusting you in a situation, be proactive and find out what the issue is. I think you will find that the beginnings of mistrust can quickly be corrected either through an apology (if you have not followed through on a commitment made), clarifying your actions and intent, or coming to an understanding of unmet expectations and how these might be addressed in the future.

This past Father’s Day was the first, as far as I can remember, since my oldest children (twins) were born 27 years ago that I was away from all of my children. I am on a business trip that carried over the weekend, so I am away from my family. On one hand, it was weird and lonely. On the other hand, I got to do some fun things (hike in N. California redwoods and go to a beach) and all of my children called and we had nice chats.

I’d like to share some thoughts about fathers, from a variety of perspectives.

First, a few thoughts about my own dad who died 15 years ago this summer — he was 71 years old and I was 37. My dad, Roger White, was a very bright, largely self-educated man. When I reflect on some of the core character qualities that he had, I think of:

*Provider — he took his role of providing for our family seriously, and strove to do the best he could for his children and grandchildren;

*Life long learner – my dad was always learning- about engineering, mechanical design, sailing, construction, investments, how things worked;

*Problem-solver — a common dinnertime discussion topic was a recent problem he had observed and his thoughts about different ways the problem could potentially be solved, and he encouraged us to be observant of problems that needed to be solved in the world around us;

*Giver — dad was generous to those around him - to mom, to the kids (and our spouses) and grandkids, to friends and those in need that he saw;

*Hard worker — this was a “given”, if you were a member of our family (nuclear or extended) you were a hard worker;

*Focused — this was both an asset and a liability for dad, he could become focused on an issue, problem or topic and it was tough to get him off of it.

I am thankful for the legacy he left to me and my children through his modeling of these character qualities.

A second perspective comes from the fact that I conducted a family meeting this past weekend that included a multi-generational discussion on the dynamics of relationships between parents and their adult children. And there were some interesting points made and comments during the discussion.

One of the themes we discussed was the roles and responsibilities of parents (both mothers and fathers) when children are growing up. These include the responsibility to:

nurture, protect, encourage, model, teach, discipline, entertain, transport, facilitate personal development,

provide - food, clothing, shelter & other resources, make decisions, train in social skills, expose to the larger world.

When the young adults in the room saw this list growing, they spontaneously commented: “Whoa! That is a lot of responsibility. I’m not sure I want to be a parent!”

Additionally, as we worked through the different stages of parent / child relationships (childhood, adolescence, adult children), we talked about the tensions of transition in different stages. One thought shared was that parents of adult children often are confused about how much input or counsel to give their children (and their spouses). Many parents don’t want to be overly involved or intrusive, and can actually “back off” too much where they become disengaged from their children’s lives. Other parents (the one more commonly portrayed in the media) can be overly involved, give too much advice (and too strong of advice, not allowing for differing views) and essentially are experienced as being intrusive. [We discussed ways to manage this tension — which you were there!]

Another interesting (to me) point was that one of the main things parents of adult children desire from their children and other family members is — companionship. Sometimes we just like being together, hanging out, and being a part of our kids’ lives. Why? Revisit the list above of the responsibilities we carried for a number of years. We have invested a lot in our kids — time, energy, (and yes, money). And our kids have been a major part of our lives. Often, we like them and enjoy their company. Many young adults who are in their own life stage of finding their own identity and independence, forget about the situation from their parents’ point of view. So a hint to young adults and older “children” — a relatively low-cost gift to your folks is to choose to spend some time with them.

We need to look at fathers from one other perspective — from those who are either fatherless, or essentially fatherless — their fathers aren’t involved in their lives. Unfortunately, this is not uncommon in our culture. The number of children who are raised in homes without a father present is astounding. Add the number of fathers who are in the home but really not present because of work or other activities, or who are not emotionally or relationally present — and the percentage is frightening. Why? Because fathers provide important messages to their children — that they are special and loved, that they are valuable and worth one’s time and energy, and that we believe in you. (Mothers obviously communicate these messages as well, but dad’s do it in a different way.)

So if you are a guy, when (not if, but when) you are around those whose father is not present, spend a little extra time with them. Give them some time and encouragement. Let them know they are neat. Share some wisdom with them, or teach them a skill. It could be a small gift that goes a long ways to impact a child’s life.

Yes, dad’s can be annoying. But we can be cool, too (sort of). If your dad is still around, let him know something you appreciate about him or what he did for you while you were growing up. It will warm his heart.

Recently, I went to our state high school track and field championship meet — it is a wonderful spectacle — thousands of student athletes, coaches, friends and family members in one stadium. Vibrant colors are displayed in the uniforms, supportive T-shirts and baseball caps, and tents (to keep the students out of the sun). Lots of sunshine, sunscreen and water bottles.

The Saturday morning before I went to the meet to watch a friend run in the sprinting events (100 meter, 200 meter, 4 x 100 meter relay), I went for a jog by my house — which meant I was running on a dirt road with pot holes and “washboard” on the road. In the evenings, my wife and I often take walks together down the road, as well.

And I started thinking about the differences between walking, jogging and sprinting — both physically, but also in life.

Sprinting. Sprinting is cool. It is flashy. In track, the sprint events are the high profile events. At the highest level of competition, the winner of the 100 meter dash is known as “the fastest man in the world”. And man, these guys and gals can fly. They are smooth and they move with beauty.

But the events only last 10 to 50 seconds, depending on the event. “Crack”, goes the starting pistol. The athletes fly down the track. And then it is over. Someone often gets hurt — falling at the finish line, or pulling up gimpy with a pulled muscle.

Jogging. Jogging — or in track, the long distance races (1600 meters [the metric equivalent of a mile], 3200 meters or the 4 x 800 relay) — are less flashy. For some, they are boring. Young women and men steadily running around the track several times. There is a little excitement and jostling for position at the beginning of the race. Many times there is an exciting finish between two runners sprinting for the finish. (And many times there is no excitement, given the large distance between the runners.) The runners are exhausted at the end and require quite a bit of time to recover from the race.

Walking. In most track meets, there are no walking races. At longer running events (2 mile races, 10K races) they may have a two mile walking race, but they aren’t very common. Walking just isn’t much of a sporting event for most people. It is boring to watch for very long. It isn’t as physically demanding for the individual — so most athletes pursue other events.

Let’s discuss some observations and lessons for daily life that can be derived from the characteristics and differences between walking, jogging and sprinting.

Sprinting is flashy, takes a lot of talent and preparation but isn’t used much in daily life. I don’t know about you, but I don’t have the need to sprint (literally, to run as fast as I can for a short distance) very often. Jogging is more for trying to keep in shape. But mostly, I walk.

In life, there are people I see from a distance or occasionally meet who seem incredibly cool. They are mega-talented, have a lot of style, and they seem to have the world by the tail. They go at a fast pace and are high profile.

But as I watch them over the long haul, many of them don’t really have staying power. They are a “flash in the pan” — bright lights & a lot of energy — but they are gone tomorrow. And often, their careers are short.

If I get in the mode of trying to sprint at work — moving real fast, making quick decisions, trying to impress others, and being primarily focused on image — I burn out fast. I don’t really get that much done. And I burn a lot of resources that require substantial time to recover. And often, I make mistakes.

Jogging takes a fair amount of effort and the distance people can jog varies greatly. Some people are in better shape than others (obviously). But even among runners, their stamina differs greatly — and you can’t necessarily tell by just looking at them.

In life, individuals differ significantly in how much emotional, mental and relational energy they have. And people’s level of personal discipline varies significantly, too. There are a lot of people who don’t have a boat-load of talent, but through commitment to get good training and daily personal discipline of doing what they need to day-in and day-out, they get a lot of work done (or develop stamina to run long distances.)

But jogging, and working consistently at a fast pace, takes energy and commitment. It is easier to walk (or not do anything), and in life, it is easier to “hang out”, do leisure activities, and not pursue goals. That is why — both for those who run long distances and those who get tasks done — joggers usually have a goal and work a disciplined plan to get there.

Most of life involves walking and walking allows for other things to be done at the same time. The majority of our life involves walking — around the house, at work, while shopping, etc. And we know walking is good for us physically. By definition, walking means you are going somewhere (versus being stagnant and passive.) In career development, I tell my coaching clients one of the major mistakes people make is to “not be going anywhere” — they are passive and waiting for something to happen.

One of things I like about walking is that I am able to do something else at the same time — think and reflect, pray, talk with Kathy, or just enjoy nature around me. When I jog (or on the rare occasion I may sprint for a short distance), my focus is on the physical activity. I am not thinking about much else.

The same is true at work or in life. If I am going at a normal walking pace, I am able to think and reflect, interact with others and enjoy the world around me while I am working. I get things done but I am not exhausted at the end of the day and I have energy left to do other things. And yes, it seems like it takes longer to get tasks done at this pace versus when I am rushing, but like the hare and the tortoise, I probably come out “ahead” at the end.

Steve Prefontaine, one of the preeminent long distance runners in the 1970’s said:

“Life’s battles don’t always go to the strongest or fastest man, but sooner or later the man who wins is the fellow who thinks he can.”

What are other lessons we can learn from these three activities? Think about it this week as you are walking.

As many of you know, I do a fair amount of consulting with family owned businesses. One of the common issues I help business owners and their families work through is the sale of their business (either preparing to do so, or dealing with the results afterward). Recently, a friend who meets with a number of business owners starting to think about selling their businesses asked me to outline some of the key issues that I help families think through. Here is what I came up with:

Integrating Business Ownership Succession, Business Management Succession, and Personal Estate Planning. Most people don’t distinguish between ownership succession planning and management succession. This creates significant problems — especially when the owner wants to sell but the company doesn’t have the management ready to take over the company. Often we have to work to develop a “bridge plan” for getting an interim management team, so the sale can occur.

A second common problem is when the owners’ personal financial estate planning isn’t integrated with business succession planning. Business owners want to get their financial investment out of the company when they sell it, but if not done correctly, they can pay excessive capital gains taxes.

How will the sale of the business affect your family? The sale of a family business significantly impacts the whole family. This includes family members who work in the business and those who do not work in the business. There can be issues of “fairness” within the family — those who work in the business may lose their jobs (or the perks previously associated with ownership). But if they own some of the business, they can reap a large financial benefit while non-owning family members get nothing.

A secondary, but significant issue, can be the impact of the sale on the career development for succeeding generations. If the family has a large influx of money from the sale, this can create challenges (and disincentives) for career development for younger family members. How the sale is structured — and how things are communicated to the family — can help avoid these issues.

How do you decide how much money to give to family members? Key questions we work to answer are: How much is enough? How much is too much? In reality, we have learned these are not the most important questions. Rather, we have identified the key factors that avoid destroying family members with money.

What plans do you have to keep the family together in the coming years? Often families in business communicate primarily about the business when they get together. When the business goes away, many families struggle to stay together — they have no history or tradition for family gatherings outside of the business. So they need to answer questions like: What will be the basis for family interactions and gatherings? What type of communication process will be in place? How will you keep the extended family connected?

The most common “big impact” mistakes owners make when selling their business:
-Not involving their spouse in the process.
-Not preparing their children for managing the wealth they will be receiving.
-Not involving children’s spouses in the process.
-Not integrating the sale of the business with their personal / family estate planning, and paying unnecessary taxes.
-Not developing an adequate plan to finance buy-sell agreements
(between family members, or in the case of death).

The reality is: Most business owners and families need help both “thinking through” and “working out” a business succession plan. My advice to business owners: Don’t risk losing two of your most valuable assets you have spent years building (your business and your family) by making un-informed decisions. A little “pre-work” with a family coach can go a long way to saving a lot of heartache later on.

There is a relatively new field of social science (i.e. the study of social behavior) called behavioral economics. It has been around for about 10 years formally. And two of the leaders in the field (Daniel Kahneman and Amos Tversky) received a Nobel prize a few years back. As a psychologist, initially I had a bit of a cynical view of the field — largely because the idea of economists telling us about behavior patterns struck me as rather ludicrous (economists aren’t known for being very accurate predictors of anything.) But, ta-da!!, it turns out that most of the leaders in the behavioral economics field are actually trained as psychologists (Kahneman, Tversky, and Ariely).

In the past, I have written on the psychology of investing and also the kinds of errors investors make (for example, pulling out your money after the stock market has dropped, and putting it back in after the stock market has already rebounded significantly — sounds like the fall of 2008 and spring of 2010).

Recently, Dan Ariely, a psychologist and behavioral economist at Duke University has been in the news. He has written a new book, The Upside of Irrationality and it was recently previewed in Forbes.

I have his previous book, Predictably Irrational, and thought I’d share a few of his observations and conclusions which I think are quite applicable in our daily lives.

Just to whet your appetite, here are some of the chapter titles:

The Fallacy of Supply and Demand
The Power of a Free Cookie
The Power of Price
The Cost of Social Norms.

The premise of the book is that people do not make rational decisions — especially with regards to money (spending, buying, saving, investing). And further, that we are predictably irrational — there are patterns that we follow.

Let me share from the section entitled, The Truth about Relativity. The main point is that “humans rarely choose things in absolute terms. . . Rather, we focus on the relative advantage of one thing over another. . . We are always looking at the things around us in relation to others. We can’t help it. . . (w)e not only tend to compare things with one another but also tend to focus on comparing things that are easily comparable — and avoid comparing things that cannot be compared easily. . . We like to make decisions based on comparisons.”

Ariel then cites a series of experiments that show a number of principles:

1. People like to make decisions by means of comparing choices (what clothes washing machine to buy, what job offer to take, who to date).

2. If a person does not have an alternative to compare to, they very likely will “pass” and decide “no”.

3. When there are multiple alternatives, people usually (not always, there are some other factors that can intervene) choose the “middle” option. They don’t want the most expensive and they don’t want the cheapest (items on a restaurant menu, clothing, professional services).

4. The downside to comparing, is that we often feel unsatisfied with what we have when comparing to those around us (feeling others have a better job than we do, a better car, took a better vacation, etc.) So comparing usually leads to dissatisfaction.

So here are some of my observations and applications.

a) Although it is good to differentiate yourself in the marketplace from your competitors, if you are too different, potential customers can’t compare you to the competition and they will not choose to use you.

b) When marketing goods or services, know who your competition is and what their price points are. Try to fall in the middle price range (but offer more value).

c) If you are offering a new or unique product or service, provide at least two options (a more expensive one and the one you really want to sell) so customers have a “choice”. [Ariely actually cited a study that demonstrated this application.]

d) If you want to limit your spending, surround yourself with individuals whose lifestyle is lower than yours — not higher. When you compare yourself to what car they drive, where they buy their clothes, and where they go on vacation, you will feel less pull to “trade up” and spend more.

e) When you are shopping, be aware that marketing departments of stores know about the tendency of people to choose the middle price option — often the lower price is actually a better deal.

Have a great week — and watch that irrational behavior!

I have been “holding off” on writing this blog, partly for fear of sounding like Chicken Little (”The sky is falling”, “TV rots your brains”, “Video games are evil”) and partly for fear of sounding like an old fogie (”Things were better when we played dominoes by candlelight”).

But I cannot hold my tongue any longer. Just today I received notice about a major study that came out this spring - a meta-analysis of 130 research studies with over 130,000 youth studied. The finding?

Violent video games make youth (both male and female) more likely to engage in personal aggression themselves. Surprise, surprise. Do you mean to tell me that watching and participating in repeated fantasy action of shooting, stabbing, hitting, and murdering others — done for hours and hours, over days, weeks, months and years — actually impacts a person’s behavior? I’m shocked.

Let’s look at some of the other negative characteristics typical of most video game playing:

Video games are primarily self-focused.
I know you can play games with others (either in person or on-line), but who really plays video games for the purpose of serving others? (Except the occasional parent who dislikes them.) It’s true, they can be a form of entertainment — used for relaxing and leisure time, for chilling. But how many of you have noticed that your children (or husband) become more self-focused, agitated, irritable and less willing to do their responsibilities after they have played for two or three hours? It is about them and what they are doing — how dare you interrupt their game and ask them to study, mow the lawn or clear the table?

Video games and the skills they build have virtually no transferability to real life. How many jobs are there that require superfast hand/eye coordination and decision-making? I used to say there were no careers for which video games prepared you for. I was corrected during a lecture — these skills are useful in the military for those who pilot drones and bombs to their destinations. I stand corrected. Now how many of those jobs are there? And how many people grow up with that career dream? That leaves about 75+ million American youth and young adults under 30.

Video games steal time and mental energy from tasks that could be truly productive and/or skill building. In business, this is known as “opportunity cost” — you only have so much time and energy. And if you spend that time and energy on Halo or World of Warcraft, then that time and energy can’t be spent on physical exercise, studying, learning to play an instrument, or working a part-time job. We are literally wasting hundreds of millions of hours of potentially productive time with our youth and young adults.

Video games create a false sense of competency. I am convinced that one of the draws of video games — especially for those students who struggle in school — is that it gives them a sense of competency. They are able to beat an adversary, win at a certain level of difficulty, or obtain virtual rewards and treasures. The problem is — the competency isn’t real; what good does it do them away from the virtual world? One time I had a significantly overweight 10 year old boy tell me he was really good at tennis. After further inquiry, I found out he was good at tennis on the Wii, but he actually believed he was good at playing tennis. We need to help our children build self-confidence but through tasks which they will use in real life.

Video games can become highly addictive, especially to individuals with ADD/ADHD. It is well-known among those who work on college campuses that many young men (primarily) spend 3 or more hours a day playing videogames. And it is documented that at least 10% demonstrated addictive behaviors — not being able to quit even if they want to, losing weight because they do not stop to eat, and probably the most common — disruptions of sleep due to playing patterns. [I recently had parents report that their 12 year old was getting up in the middle of the night after his parents had gone to sleep and was gaming for hours — they finally realized why he was always so tired.] Neuroscientists are now finding associations between the adrenaline-rush and addictive behaviors that are associated with high-stimulation video games.

(I am aware that there are exceptions to each of the above-raised points, but these are common characteristics of those children, teens, young adults and adults who play a lot of video games.)

So that I don’t just criticize and run, let me give parents some practical suggestions for dealing with the challenges associated with the video game craze in our culture.

1. Don’t accept the “everybody does it” excuse. Oh, yea. That’s a good one — right up there with smoking, under-age drinking, casual sex, smoking pot and every other generational foolish decision young people have argued with their parents about. But the problem is: almost everyone else is doing it. So parents, show some backbone. Set rules and guidelines. Fight the battle. Be “mean”. And stick to what you know is right.

2. Set limits. Take the power cords. Lock up the controls. Set on-line limits. Require that schoolwork and/or chores are done prior to any time playing games. And limit the time — 30-60 minutes on weekdays (preferably none, if you can get away with it), and 1-2 hours per day on weekends. More than that, and you can’t really monitor the limits.

3. Use the “real life” rule. Ask yourself, your husband (husbands are often part of the problem), and your children: “Would we encourage this behavior in real life?” Do I want my kids to steal cars, mug people, shoot and murder others? “Oh, it is just a game”, it is argued. Ok, then why don’t we encourage games that have your teenager rape others and burn houses down with people still in them? Give me a break — why do we need research to show us that repetitive thoughts and fantasy actions increase the probability of those actions actually occurring in real life?

4. If your children are still young, delay getting games as long as possible. The battle is harder to fight when the games are in the house. Don’t worry. They won’t be deprived — they will still play at their friends’ houses. Wait. Wait. Wait. If you want to, get them a Wii. Do the educational games. But lay off all the Gameboys, X-boxes, Playstations, Internet-based games — you and they will be better off. (I could tell you a personal story about my four kids — now ages 19 to 27, but you wouldn’t believe me.)

I know this entry has a bit of an edge and angry tone. Sorry (sort of). I wish I could communicate what I want without the irritability, but sometimes there are things worth getting angry about.

For those of you with students in school, think about how you are going to manage this summer — they are off school, have lots of free time, and you will be at work. Do you want your kids playing 3, 4, 6, 8, 10, 12 hours of video games a day? (Ten to twelve hours isn’t unrealistic.) If not, what are you going to do about it now?