Dr. Paul White

Archive for June, 2007

Steps to Making Your Vacation Work for You (Personally and Professionally)

Thursday, June 28th, 2007

Summer is obviously the traditional time for family vacations, due to the fact that students (and many educational instructors) have the summer off of school. As a result, the family vacation is on many individuals’ minds. Having just returned from my own vacation, I thought I would share some thoughts that may help your vacation be a profitable one for you, personally and professionally (although there probably will be associated financial costs!)

Vacate. The root of vacation is “vacate” – meaning, to leave. Although it can be costly, if at all possible, I would encourage you to get away from home for your vacation. Getting away from your home, along with your daily routine and responsibilities, provides a needed mental break necessary to rejuvenate and re-energize.

Rest. Try to schedule your vacation activities in a way that allows you to get some rest. Many of us schedule our vacations so tightly that we have to stay up late the night before we leave to do laundry, clean house, and pack – making us exhausted before we even leave! We then are so busy and frantic during the vacation itself that we become more tired. And we also leave little margin at the end to “catch up” from being gone. So try this – plan some days to sleep in, maybe take naps and time to “do nothing”.

Refresh. Do you know what is mentally and emotionally refreshing to you? For me, it’s nature. I haven’t truly been on vacation if I’m not able to spend some time in nature. For others, it is being pampered – eating out, going to a spa, or staying at a nice hotel. Some people are refreshed by visual beauty, others by learning about new places, history or culture. Young parents (both dads, but especially moms) need some time alone to be refreshed – even if it is just one day (or several hours!). Identify what renews your spirit and schedule some of this type of activity into your vacation.

Reflect. Being away from your daily routine, responsibilities, and environment can provide the mental space needed to reflect on your life. Is this how you want to live? What changes would you like to make so your daily life more closely reflects your true values? Is your current pathway leading you to your goals (personally, professionally, relationally, health-wise)? Schedule some time to be by yourself, reflect, and write down your thoughts.

Relationships. For many, your vacation is a time of renewing and deepening important relationships. Families on vacation together have the opportunity to spend longer time periods together. When used correctly — that is, talking together versus each person listening to their own iPod or playing videogames or experiencing unique activities together – vacations can be a significant time in a family’s life. For individuals who are not currently in a significant relationship, vacations can be utilized to deepen friendships by going on vacations with friends or by visiting family members (siblings, parents).

There are obviously other ways to make your vacation “work” for you – giving you the sense of relaxation and refreshment we all desire from our vacations. But ultimately, the best way to benefit from taking a vacation is to do what Nike says: “Just do it!”

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For College Graduates: The Challenges of Finding a Job

Monday, June 18th, 2007

Recently, I am working with more and more young adults who are finding it difficult to find jobs in their desired career path. And it doesn’t really matter what area they are in – business, education, computer science, marketing, graphic design. Some are recent college graduates (as in 2007), while others have been out of school for a while. Some of these individuals have taken short-term (e.g. one or two year) positions and now they want to ”move on” in their career. And I am hearing reports back from numerous young people across the country that “finding a job is “harder than I thought it would be.”

Interestingly, I am finding flecks of this theme in various articles and books. One nationally syndicated newspaper column, entitled “How Liberal Arts Grads Can Find a Good Career” encourages liberal arts students to “think beyond grades” and to get involved in internships, either paid or unpaid. Probably good advice, but it usually falls on deaf ears – the college environment screams the importance of grades to students and many liberal arts colleges don’t provide much assistance in landing internships. Besides, once you have graduated, it’s a little late to work on these issues.

In her book, Generation Me: Why Today’s Young Americans Are More Confident, Assertive, Entitled – and More Miserable Than Ever Before, Dr. Jean Twenge ( psychologist) states that “more and more young people in their twenties will be disappointed that they cannot pursue their chosen profession.” She states young people are starving for good advice in career paths. Partly, she believes because although young adults are goal oriented they really don’t have realistic ideas of how to achieve their goals. As Adam (age 22) stated, “ Getting a degree does not guarantee a stable job.”

Another column put out recently by the Cox News service, was entitled, “Boomer Parents Hover Even in Kids’ Job Hunts”. The author, Tammy Joyner, reports that some parents of young adults who are applying for jobs are: a) trying to sit in on their children’s job interviews; b) rescheduling interviews for their child applicant: and c) calling prospective employers to find out the status of the job offer or d) asking why their child didn’t get the job!

OK, so what seems to be the problem here? Well, I think there are a number of factors that are contributing to the challenge of young college graduates being able to find a job:

1. Employers are looking for someone who has practical work experience, not just academic training. Most employers I talk to would rather hire a person who is not a college graduate but who has some practical work experience in the industry, rather than a college graduate with no experience (aside from coursework).

2. Young people today tend to believe that external fators (luck, chance,) have more to do with life success than personal effort. (See Dr. Twenge’s book for research that documents this viewpoint) As a result, they tend to “wait to see what happens” rather than be proactive in their application process.

3. Young people tend to have unrealistic expectations about the world of work (and it is not all their fault). They have been told for years that they are smart, great, brilliant and anyone would be lucky to hire them (welcome to the results of self-esteem training).

They also typically haven’t worked much and expect a higher paying position and higher level job than their experienced warrants. So they often are offended (or at least, not interested) in some “lower level” jobs offered to them.

So my advice to young people who are looking for jobs today includes:

A. Do something. The default for many in this generation is to be passive and “wait”. Time will get you nowhere without action. Put in applications (in person), call on jobs in the newspaper, send in your resume to monster.com This does a couple of things – it lowers your anxiety level, and it lowers your parents’ anxiety level. And it increases the probability of you finding a job.

B. Talk to people. Networking is still the best way to find a job. Talk to people (not just your friends) – adults in the work world. Tell them you are looking for work. Ask them if they know anyone you should talk to (just someone in the field, not just someone who is looking to hire.) Talk to your parents’ friends, call people, visit them at their workplace, or meet them for lunch.

C. Get some kind of paying job – any job. The world has changed. It no longer looks bad to take a “scut” job that is not related to your career field (this is true for most young adults starting out, but not for older adults who are already in their career). Employers want to know that you are willing to work. Most employers will be impressed that you are working part-time at Starbucks just to pay the bills or you have a full-time position at Best Buy while you are looking for a “real job”. They understand the financial demands you are facing and you will gain “points” in their minds for being responsible and proactive.

D. Be willing to take a job in your career field that you think is “beneath” you. In a recent article in Fortune magazine, James Bell, the CFO of Boeing, Inc. states, “ A lot of young people think they know a lot more than they really know.” Many companies are willing to hire college graduates in entry level positions and quickly move them up the ranks as they show competence and willingness to work hard. A word of advice: don’t expect to be offered a position where you are supervising others, until you have proven yourself first.

E. Have a plan and work it. It doesn’t have to be a grand, master plan – just a plan for the week: who you are going to call, where you are going to apply, who you are going to meet with. The key to success is twofold: persevere and always ask people if they know someone you should talk to – and do it.

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What is a “Good Work Ethic”, really?

Sunday, June 10th, 2007

When I talk to business owners and managers and ask them what they are looking for in potential employees, “a good work ethic” is always one of the characteristics cited.  (This is also a frequent response from parents when they are asked what character qualities they desire for their children.)  Unfortunately, today there are many factors which have undermined this “good work ethic”—to the point that one of the major complaints about young people in our culture today is their lack of motivation and drive. 

Often, when individuals use common terms, they do not always have the same meaning across different people.  I find this to be the case when people talk about having a “good work ethic”. Most people have a general idea of what a “good work ethic” is, but when asked, they really can’t define it.   Often they stumble and say something like, “You know, someone who works hard.”  From my point of view, this is not a sufficient description.  And more importantly, if a character quality cannot  be accurately defined, it cannot be effectively developed..

Therefore, let’s examine more closely those skills and behaviors that a “good worker” demonstrates.

            Punctual.  Employers want someone who will show up on time and will be ready to work.  (Hint: “on time” to employers means being at your desk or workstation ready to work at the starting time, not rushing in at the last minute, with your Starbucks in one hand and a bagel in your mouth.)  A major issue in our culture today is that people frequently “run late” (which really reflects either a lack of planning, low commitment on their part, or poor self discipline.)

            Follows Instructions.  Employers often claim to me that many people today either “don’t listen” or they don’t follow instructions, thinking that they know how to do the task better than their supervisor or employer.   From a business perspective, it is critical for workers to follow instructions and procedures which the business has found to be most effective, safe and produces the product or service that the customer desires.  Rarely will an employer keep on an employee who consistently fails to follow the instructions given to them.

            The Ability and Willingness to Learn.  A critical characteristic for career success in our rapidly changing culture is an individual’s ability to continue to learn.  With the explosion of information as well as new technologies being developed all the time, an individual must continue to learn in order to function in the world today.  Obviously, each person’s ability to learn varies according to their individual abilities.  However, a willingness to learn and an interest in learning is an important character quality that will lead to success rather than an attitude of “I don’t need to know that.”

          Performs Quality Work.  Paying attention to detail, doing a job which one can be “proud of”, and completing a task successfully are important characteristics for young people to develop.  Given that “work” is essentially about providing goods or services to customers, those products and services provided need to be at or above the quality desired by the customer.  An important characteristic to be developed is for an individual to be able to provide good quality work without being closely supervised. (And “going above and beyond the call of duty” makes an employee stand out to their supervisor!)

            A Positive ‘Can Do’ Attitude.  Individuals who approach a task with the attitude of “let’s see how we can get this done” are obviously going to be more successful than workers who have a negative attitude, are critical and complaining.  Some of my friends describe this as a “yes” face.  Obviously, individuals with a positive attitude are more pleasant to be around than those with a sour, complaining demeanor. 

            Complete Work in a Timely Fashion.  This relates to punctuality but deserves further comment.  Customers and clients need tasks completed so that they can continue their business and daily life tasks.  Few things are more frustrating than to have engaged a company to do work for you, have the project started, possibly pay them for part of the work and then the project drags out indefinitely.  The ability to correctly estimate how much time a project will take (allowing for challenges and mistakes) and then being able to gather the resources necessary to complete the task on time is an important skill set to have. 

            Being a Hard Worker.  A good, “hard worker” is every employer’s delight.  But even this quality needs to be defined.  A hard worker does the following:  (a) stays on task, and does not need close supervision or repeated redirection to do so; (b) puts forth a consistent, good effort and does not take excessive breaks; (c) continues to work hard even when they are tired and even though no one is watching them;  (d) completes the job given, and when they complete a task, they look for other work to be done.

So, it seems there are a few ways to use this information. If you are a business owner, manager or supervision, you could share this information with your employees as a way of educating them of the characteristics you desire. I also would expect that a number of parents will be sharing this list with their kids/teens/young adult children. And finally, if each of us individually works on these characteristics in our own lives – the world will be a better place to live and work!  (Sounds corny, but true.)

 

 

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Frustration - Understanding and Managing It

Monday, June 4th, 2007

“I’m so frustrated with . . . ” is a frequent complaint in our daily lives.  I hear it from clients, from friends, from family members, and I say it fairly frequently.

One of the challenges with understanding and managing “frustration” is that it can have more than one meaning.  So, often it is important to clarify what people mean when they say “I’m frustrated.”  Probably the more basic, historic meaning is to feel blocked or being unable to achieve a goal you are pursuing.  Thus, I get frustrated if I am trying to get a task done but the machine or computer I am using doesn’t work correctly (and I don’t know how to fix it) and I am not able to get the task done.  Or I get frustrated with you because I am trying to get xyz done and you either won’t help me or you are interfering with my accomplishing the task (the best example I can think of is a mother of young children who is trying to get things cleaned up before some visitors arrive, and the kids keep making messes.)

So in this meaning of frustration, there are four components:

  1. A goal you are trying to reach.   2.  An obstacle or challenge that arises, impeding your ability to reach the goal.  3. A current inability to overcome the obstacle (or possibly the cost financially or time-wise makes overcoming it impractical).  4. The result of “being stuck”, with the accompanying feeling of frustration.

One approach to dealing with the “feeling blocked” type of frustration involves the following steps.  First, you try the standard problem-solving method — identify the problem, attempt to diagnose specifically what the actual issue is, and attempt to resolve the situation.  However, you probably have already tried some form of this and not succeeded; hence, your frustration.  Second, it may be necessary to utilize outside resources you previously tried to avoid using (largely because of financial costs or the amount of extra time it will take to get the situation resolved).  This is the “call the plumber” option.  A third step to lowering your frustration level is to adjust your expectations — accepting that this project won’t be completed when you wanted it to be, or that you won’t be able to do it by ourselves.  A fourth, often forgotten, step is to use this experience as a “learning experience” and make a mental commitment to plan ahead more in the next similar situation, and to allow more margin for error (that is, not cut the timeline so tight). 

However, there is a second (and probably more common) meaning of “frustration”.  Often, when a person communicates that they are frustrated, it is an euphemism (that is, a polite way of saying) for being angry.  In my experience of training counselors in various parts of the country, and working with families across the world, I have found that when people say they are frustrated (in an angry way), it can range in intensity from quite mild (slightly irritated) to fairly intense (being angry).  To be honest, I found that people in the South tend to say they are frustrated with someone when they are actually downright mad.  In fact, I have jokingly said that if a polite Southern woman says she is frustrated with you, watch out!

So when we find ourselves being frustrated in this sense (that is, being angry about something), the components are:   1.  Having an expectation (”you should do x”,  or “you shouldn’t do y”, or “when I do xy,  z should happen”).   2. An event happens (another person’s action, or some thing happens or doesn’t mechanically).  3. Your expectation is not met (e.g. the person didn’t thank you when you think they should have;  the printer doesn’t work when you have a report due).  4.  You feel “frustrated” (irritated, aggravated, angry) as a result of things not going as you want. 

We can observe that both types of frustration are integrally related to our expectations.  Either expecting to be able to accomplish a task (and usually, with a certain amount of time, energy and money) or expectations of others / situations that are not being met.   In fact, most feeling responses are directly related to our expectations.  When our expectations are met (either by another person or by a situation), we tend to feel pleased.  When our expectations are not met, we can have a range of feeling responses — angry, hurt, disappointed, sad.  (One feeling category that isn’t as directly related to expectations is fear / anxiety because they have to do with future events.)

So the result is — if you find yourself to be frequently (continually?) frustrated, you may need to re-evaluate your expectations and see if they are realistic, given the facts of the situation or the reality of who the person is.  You obviously can hold on to your expectations, but unless the situation (or person) changes, you may be setting yourself up for an ongoing experience of repeated frustration.

 

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Six Principles of Positive Relationships (Reprise)

Friday, June 1st, 2007

Yesterday, I was pleased and honored that the Wichita Eagle chose to publish an article I had written which was based on an earlier blog entry.  The article, entitled Six Principles of Positive Relationships, can be viewed on their website, if you are interested.

 

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