Recently, I was working with a husband and wife who also own and run a business together. One of the issues that came up was their differences in communicating, and how this creates challenges in their relationship (both personally and as co-managers).

I used a “word picture” that helped illustrate the difficulties they are experiencing in communicating with one another. [Like most things, word pictures have their pro’s & con’s. On the one hand, they can powerfully paint an image that drives home a key concept. On the other hand, if taken too far they “break down” in their ability to communicate clearly.]

Women often say to me, about their husband, “He just doesn’t get it. He doesn’t understand what I am trying to say.” They go on to complain about how he is a poor communicator and a terrible listener. While this may be true, I try to explain the situation this way.

Communication is not “all or nothing”. Most guys can communicate some (give us a break here, gals). But how they communicate and what they communicate are often qualitatively different than the messages their wives send.

It is like this. There is a broad spectrum of communication media. In the old days (only used rarely now), there was morse code. Morse code is made of those beeps that make up dots and dashes on telegraph wires. Beep, beep, (pause), beeeep, beep . . . There is a single tone. It has no words (the sounds make up letters, which make up words) but it is a form of communication.

Then there is AM radio. More information is sent — including words and music. But the spectrum of the frequency of sound communicated is limited — it can sound sort of “tinny”. But it is a lot more full than morse code. We then can move to FM radio – a deeper, richer fuller sound and tone. There is a richness communicated in classical music (and classic rock) that AM radio just can’t do.

But we are still only sending audio information. So let’s move to television — starting with black and white, and then color. Now we have a whole new set of information being communicated — auditory + visual — we get pictures and moving visual images versus just sound. The breadth of information that is communicated has multiplied significantly.

Finally, let’s go to 3D movies (with THX sound, of course). Wow, now you are talking! Rich, loud sound. Beautiful color images that look like real life in three dimensions. The breadth, depth and scope of what is being communicated is amazing.

The problem is: some people (usually guys) are only built with the equipment to send and/or receive morse code or AM radio frequencies. So it doesn’t matter how hard their wife tries to communicate effectively in television or 3D mode, he only “gets” part of the information. The rest of the waves just harmlessly bounce off of his forehead. He truly doesn’t get it. And for many, guys. They just can’t. They don’t understand the depth of feelings and emotions their wives experience and try to share.

So now matter how hard he tries, or how hard she tries, there is an element of lack of connection. It (usually) isn’t because he doesn’t want to; he just can’t communicate at the same level — he doesn’t think that way (e.g. in color, if he is a black & white TV), and the messages don’t get through to him.

Sorry to burst some of your bubbles, gals (some of you younger wives won’t believe me yet) with a shot of reality.

So what is the answer? Several applications, really.

1. Understand the level of complexity at which you communicate. Then try to understand the level at which your spouse/significant other communicates. Do your best to match your communication with their style (”Just the facts, ma’am).

2. Don’t expect your AM radio partner receive and understand TV signals. Adjust your expectations to reality. (A special word of encouragement for those of you married to male, introverted engineers and accountants.)

3. Find others in your life — friends, sisters, mothers — who communicate at the same level you do, and experience your deeper life support and communication with them. Living a life in an AM radio world when you have color TV capabilities is boring and frustrating. Get your needs met in these relationships, and continue to communicate as effectively as possible with your spouse.

A couple of other suggestions. Morse code receivers cannot receive as much information as an FM radio. They can’t process it quickly enough and get overloaded easily. Too many words and too much emotion can do the same for guys.

Also, note that I have been largely talking about male/female differences, but these issues occur within same gender relationships as well. Some guys are wired more complexly than others, and are more reflective and aware of their feelings. These guys have a hard time connecting with those who are more “just the facts, ma’am” type. And some gals want to go “deeper” in their conversations and relationships than others.

Not sure how to end this, except: beeeeeep, beep (pause) beep, beep, beep. Hang in there, gals. I am sure there is a good reason why guys can’t communicate at the deeper levels you do — we just need to figure out what it is. [Kudos to my wife, who as a 42″ flat-screen HDTV, has endured living with an old FM tube radio for 30 years.]

My wife (Kathy) and I have been married 30 years. We are both college-educated and fairly good communicators. Most people understand us when we talk or write.

But sometimes we have a hard time communicating with each other. It is not that we don’t try, or that one of us doesn’t want to understand. But occasionally (I think it is only occasionally), one of us just doesn’t “get” what the other person is saying. I will admit that the person in our relationship that doesn’t “get it” most often is usually me.

She is trying to communicate something and I’m listening. I’m nodding like I understand. I feedback to her what she just said. And I may get the words right, but it is clear to her (sometimes, also to me) that I am not really understanding what she is trying to say. Even now, I think of conversations where I am nodding, “Yea, yea”, and then all-of-a-sudden I get ‘fogged’. “Whoa, wait a minute. You lost me there. I got point A, and point B, but then I’m not sure where you went from there.” And she tries again, with different words, but I find myself wincing and squinting, shaking my head side-to-side and just generally being confused.

Recently, we had this experience again. She was sharing about some challenges in our relationship, and I’m listening. But I am not getting it. And she is getting frustrated with herself that she can’t communicate her thoughts, feelings and experiences in a way that I understand what she is trying to say.

Ok, so I am a psychologist. And I am supposed to be this expert in human interactions — relationships, communication, feelings, and all that. This isn’t supposed to happen to me or in my marriage. (Wrong.)

So we agreed to try an experiment — some creative problem-solving, if you will. Since we have had this experience at least a few times, and seem to get stuck at the same place, we agreed we need to try something different. We are going to try to communicate these thoughts & feelings differently.

Here’s some things we are going to try (or, at least, consider as options):

Write it down. Sometimes people are better able to communicate more clearly when they write down their thoughts. This allows them to review what they have written and see if it really expresses what they are trying to say. It also slows down the interaction so the receiver doesn’t respond right away and you get into a quick interchange, which can lead to heightened emotions or getting off track.

Draw a picture. Drawing a picture of how you are feeling now, and possibly a picture of how you would like things to be may “break through” and help the person see the situation differently. It can be an actual drawing of the situation, or a “feeling picture” that represents what you are experiencing inside.

Use a word picture. Use some daily life situation that can serve as an example of what you are thinking. “It’s like cooking. You have the ingredients. You put them together, but not in the right order. And so the cake doesn’t turn out right.”

The best kinds of word pictures are those using examples and experiences most familiar to the recipient of the message. If you are trying to get your husband to understand something, use objects and processes that are part of his life — sports, fishing, planning a project at work, food, mechanics, computers — whatever it is.

Find some media (song, book poem, video clip) that says or shows what you are trying to communicate. This could be tough, but there are media examples out there that communicate our internal experience better than what we can say ourselves. It could be a song (Carole King’s “You’re So Vain” comes to mind!), or a passage from a book (keep it short), a poem (don’t get too metaphorical), or a clip from a movie (this could be good if the guy doesn’t infer too much from the rest of the movie).

You may have other suggestions. I’m open to ideas. We will see how it goes (I’ll let you know if we have a major breakthrough).

I think the encouraging part is — we keep trying. We know each other is trying. We aren’t giving up (yet) on trying to communicate. Maybe it’s me as an individual person. Maybe it’s because I’m a guy. Maybe it’s just tough for men and women to fully understand each other. Maybe it is something else. We haven’t figured it out yet. I will let you know if / when we do.

I don’t know about you but a lot of my daily life can be contaminated by anxiety – not major, life-crippling anxiety, but those small little worries about daily life activities and events.  And if I am not careful, anxiety can almost rule my day.  While I’m doing one thing, I’m worrying about the next event or meeting.  What a waste.  It is not the way I want to live my life.

So let’s talk about ways we can manage these worry-focused thoughts.  First, let’s briefly define what anxiety is. 

First and foremost, anxiety is fear (usually a “small” fear).  We are afraid we are going to be late.  We worry about what others will think of us.  We are concerned about being adequately prepared for a meeting / speech / test / presentation later this week.

Secondly, we can note that worrying and being anxious is about the future – something that is going to (or may) happen at some point after “now”.  We don’t worry about the past, although we may worry how our past actions or decisions will impact the future.

Finally, most anxiety has some component of circumstances you can’t totally control.  Some people worry about the weather, others about the stock market, or traffic; some are anxious about what other people will think about them.  [Think about it – if we are worrying about things totally under our control, we could effectively manage the anxiety by just doing the action necessary.]

Now let’s identify the three most common responses to anxiety (I seem to be thinking in “3’s” today):

            1. Action.  A lot of people (myself included), do something when they are anxious.  It may not be productive activity – but doing something gives the person a sense that they are helping the situation (this may or may not be true).

            2. Paralysis.  Others tend to become paralyzed when they are anxious.  They don’t know what to do, so they withdraw, become passive and do nothing.  Frequently, these individuals also become highly internally focused, focusing on their thoughts and feelings.

            3. Rumination.  This is the third response, that can go with either action or paralysis.  Some people focus on what they are worrying about – and continue to think and talk repetitively about their worries.  This response can lead to a self-stimulating cycle of increasing anxiety.

So, what can we do when we are anxious?  Here are some ways to manage ourselves:

            *Limit the amount of “future” that you allow yourself to think (and worry) about.  Since worrying is all about the future, the more “future” that you allow yourself to be concerned about, the more opportunity there is for things to worry about.  So just focus on today – take “one day at a time”.  In highly stressful circumstances, you may even break the day into smaller segments (“I’m going to get to lunch, and then figure out the rest of the day after that.”)

            *Determine what you can do to manage the risks you are concerned about.  If you are worried about getting a low grade on a test, make a plan and schedule to study for it.  If you are concerned about ‘blowing’ a presentation, prepare the best you can.  If are anxious about being late to an appointment, leave early and allow extra time for unplanned events.  Make sure and take small steps to implement the plan.

            *Avoid people, unnecessary situations or input that increase your anxiety.  There are some people who are chronic worriers and have a fearful approach to life.  If I  am anxious myself, I try not to be around these people too much so they don’t feed my own anxiety.  Or if I am worried about the economy and my retirement savings, I will limit how much financial news I will expose myself to.

            *Distract yourself with positive activities.  Sometimes there are situations where all you can do is ‘wait’ (for example, waiting to hear if you were accepted into the college of your choice; or waiting to hear if you got the job you applied for).  When there is nothing you can really do to make the situation better, it may be good to go ahead and live life – go for a run, spend some fun time with friends, do some other work or tasks that need to be done, read a book, help somebody else in need.

            *Be thankful for the positive things in your life – especially the ‘little’ things.  Gratitude is a great antidote for a lot of negative things in our lives, including anxiety.  Look for little daily things that you appreciate – food to eat for breakfast, a nice cool morning, being able to work inside when it is raining outside, having family and friends that care about you, a car that starts, and so forth.

            *Build competencies into your life that will help you deal with ongoing challenges in your life.  Sometimes there are circumstances in our lives that are going to be there for a while – financial hardship, long work days, being away from family and friends.  And it can be helpful to have a longer term view on dealing with these situations – figuring out what you can build into your life that will help you long-term in dealing with the challenges you face.  Work on a ‘tighter’ budget, figure out some ways to earn a little extra money, develop an exercise program, learn how to use Skype to keep in touch with people over long distance.

So, that’s it. For those of you fellow-worriers or anxiety addicts, maybe there will be some advice that can help reduce your daily anxiety level.  Have a great week!

Part of my job as a psychologist is to observe — observe patterns of behavior, be attune to my own thoughts and feelings, and to derive some potentially helpful information form patterns I see. In recent months and weeks, I have observed some factors in life that really wear people down — they are not really hidden but are often subtle. Sometimes they are obvious and plain, but people (both the person experiencing the aspect of life as well as those around them) tend to minimize the impact of the issue on their life.

So let me share some of my observations (remember, psychologists are often ‘masters of the obvious’!)

• Health issues and Chronic pain. Individuals who struggle with chronic pain are well aware of how even persistent low levels of pain can wear a person down. But those of us who are blessed not to have this struggle can experience this intermittently. Not too long ago my right ankle started bothering me — it was sore and swollen after I ran (using the term “run” loosely). I ignored it for a while but it persisted, so I finally decided to go have it checked out. After seeing my doc and then getting some tests, it turns out I have partially torn a tendon in my ankle. What has amazed me, however, is how this small injury and relatively mild level of pain can take a toll of my energy.
• Financial stress. Obviously, many in our country are experiencing significant stress in their lives due to a number of economic factors — loss of their job, reduction of hours and pay, foreclosure on their home. And the impact of these events on people’s lives is huge. But many, many other Americans are experiencing a lower level of financial stress that is more under the surface — wondering if they will continue to have a job in the coming months; lower cash flow that leads to deficiencies in their plans to pay for childcare, private school or college; or the family budget just being tighter on a month to month basis.
• Loneliness or Lack of Emotional Support. A chronic complaint I hear from many people is that they don’t feel connected to anyone. Yes, they may be married and have children — and they may even have a decent marriage relationship. But most people need more than one person with whom to connect, feel cared for, and have a sense of community. Teenagers, single young adults, stay-at-home moms with preschoolers, successful business people, older adults — all talk to me about their frustration in building meaningful, lasting relationships with others in their lives.
• Significant Life Changes. Late summer is one of the most transient times of the year — children are going to new schools, young adults are entering or returning to college, individuals who work in educational settings are staring new positions, graduates from last spring are still to figure out where they are going to work and live. Parents of college freshman may experience sending their first child to college — or their last (our situation) and looking at the issues related to being “empty- nesters”. Life change can be stimulating and exciting, and at the same time anxiety-producing.
• Relational Conflicts. All of us who have experienced (or are experiencing) relational stress understand both the emotional and physical toll living in conflictual relationships take. Physical symptoms can include sleep disturbance, headaches, fatigue, upset stomach, or back and shoulder tension. Recently, I had a professional relationship that created tension and turmoil in my life — and it just wore me out. It wasn’t even a major conflict, but an issue that took a while to address, and I could sense its impact on me daily.
• Lack of Purpose or Direction. When people don’t know “where they are going”, or if they don’t see a larger purpose for their life and what they are doing, not only can they become discouraged, but they also seem to become fatigued emotionally. They just drag throughout the day, and run out of energy doing regular daily life tasks. Seeing how today relates to the “big picture” of life seems to be important.

So what should we do with these non-surprising observations? I think there are at least two practical action steps that flow from the points.

First, take a self-inventory. How many of these factors are in your life currently? Does their presence help make some sense of your recent lack of energy and tiredness? If so, acknowledge these stressors present in your life. Give yourself some slack. Regroup and assess what steps you need to take to either address the stressors or to manage your life better while they are present.

Secondly, be aware of those around you. See if the people in your life (family members, friends, co-workers, classmates) have these issues going on in their lives. Be gracious and supportive to them. Be a friend. Be patient with them if they aren’t “performing” up to their normal functioning (whether it’s at home, work or elsewhere).

Life is tough; sometimes more than other times. Hang in there. We are all in this together (we really are). If you are doing ok, help somebody else out.  It will be your turn eventually.

Major (repeated) upheaval in the financial markets.  Hurricane Ike.  Flooding across the Midwest.  Concerns about who will be elected President (from both sides). Bombings in Pakistan.  Political turmoil in Bolivia and Venezuela.  The negative, worry-producing news keeps coming.

What’s a person to do?  Ignore it?  Stress out?  Drink more? (I heard a news report that beer and wine sales are up significantly in the last 6 months.)

Previously, I have written about the role of thankfulness and gratitude in helping us live more contentedly. Rather than pontificate on the subject further, I thought I would share the things in my life that I am thankful for — and then encourage you to make your own list.

I love:

Sunny, warm fall days with clear blue skies.  Cool fall evenings with the stars out.   The contrast of the sky blue with the late summer dark green grass and leaves.  Going to high school football games with friends on Friday nights.  The pagentry of college football games on Saturday afternoons with all the colors, sounds of the marching bands, and faint smells in the outdoor air.  Sitting around bonfires with young people and old friends.  Teaching others how to split wood and build a fire.

Fresh, perfectly ripened fruit — blueberries, blackberries, red (and black, when I can get them) raspberries, wonderful golden juicy peaches, slightly tart and crisp apples, sweet juicy grapes, cool watermelon on a hot day, sloppy mangoes (that’s how I am when I eat them), refreshing pineapple, cantalope that freshens your mouth when you eat it at breakfast, zingy pink grapefruit, fresh limes in limeade, there’s probably more.

I also love sounds: Cicadas in the woods.  The rhythmic buzz of grasshoppers, crickets & other insects when walking through a field of prairie. The breaking of waves on the beach.  Rolling thunder in the distance at night.  The wind in the trees (especially cottonwoods and eucalyptus).  The unique swoosh of the wind moving through the needles of pine trees in the mountains.  Children’s laughter when they are playing and running.  Music of all kinds — soothing classical orchestral music, energizing classic rock from the 70’s, foot-tapping quick paced bluegrass, the angelic sound of a women’s choir, the rousing fullness of a strong men’s choir, and the wonder of a talented musician playing a solo on their instrument.

I could go on.  But you get the idea.  Think of your senses — what do you enjoy the feel of? the sound of? the taste of? being able to see? what aromas bring you pleasure?

And while I’m am thinking about it — I am thankful for eyeglasses, for hot showers, for cool refreshing drinks with ice, for clean water, for quality medical treatment, for pain medication, sleeping in a comfortable bed with no bugs, being able to walk and run, for my wife and kids, for my friends.   Life is good.

Now it’s your turn.  What is good in your life?

After being on the road for a week in California, I came home fairly tired. As the weekend progressed I seemed to get more tired — both emotionally and physically. And as I started dealing with home-related (e.g. lawn) and family matters, as well as getting caught up on some minor office work and then looking ahead to the beginning of next week, I started feeling emotionally overloaded. So I started taking a personal inventory of what was going on. I thought about my own advice I’ve given previously on different types of tiredness and different types of rest as well as what I have written about being overwhelmed and ways to try to keep your life balanced.So I reviewed key principles:

• Get rest. Check. I slept in on Saturday and took a nap today.
• Keep exercising. Check. I did some physical labor in the yard yesterday and I ran (figuratively speaking) today.
• Eat well. (Stay away from sugar, caffeine and junk food). Well, I didn’t totally blow it. Had some cake.
• Take a break and do something rejuvenating. Check. Went to a high school football game Friday night, spent time with Kathy, went for a walk in the woods, and watched the Jayhawks win in football.
• Prioritize — figure out what needs to be done now. Check. Went through my mail, email and incompleted work and figured out what had to be done now, what needs to be done Monday, and what can wait.

But it wasn’t working. I was still feeling quite stressed and emotionally overloaded. What was up? And then it hit me — the real issue was that I was carrying the weight of responsibility for things I really wasn’t responsible. I was stressed and feeling overwhelmed because I was concerned about things that weren’t really my responsibility. All the steps I had taken would have reduced my stress if I was just dealing with my regular responsibilities. But I was taking on additional issues that weren’t mine and they were stressing me out.

So once I realized: 1) what I was really stressed about; 2) that the issues weren’t my responsibility to take care of; and 3) I could quit worrying about things that weren’t mine to carry — then I began to feel more “normal” (at least, just normally tired).

So if you are stressed, you are doing the best you can to manage your stress, and you still feel overwhelmed — do
another check.

Are you taking on and carrying responsibility that is not yours to carry?

Recently, my wife and I have had a couple of experiences together on which we both commented to one another.

One experience was actually two separate events that were similar and which occurred close together. As a family, we enjoy music and frequently go to music events of various kinds — concerts by professionals, school concerts, musical theatre productions, and free community events (e.g. concerts in a park). This summer we had the opportunity to go to a couple of professional productions and were able to take along some younger friends of ours and our family. The evenings went well and we drove everyone to and from the events. Now, we don’t invite or take others along in order to be thought well of, to receive praise, or to be viewed as magnaminous — we like to share the opportunity with friends who will enjoy the event but may not be able to go regularly. But both Kathy and I were struck by the apparent lack of appreciation (or at least, the lack of communicated appreciation) by the young friends who went with us. There was a casual, “Thanks!” as they got out and shut the door, along with a “See you tomorrow!”

This is in sharp contrast to another experience we had recently. A group of young single adults asked us to have a party at our place (we were pleased they felt comfortable to ask us) — and so we had a combination “hang out”, croquet, volleyball and outdoor movie night (we hung a cord between trees and hung a sheet as our movie screen). The evening turned out to be a lot of fun and we didn’t do much — they did most of the setup and all of the clean-up. So it was really no big deal for Kathy and I — it wasn’t costly in time or other resources. But the continual, repeated thanks we received from numerous members of the group has been almost overwhelming. Not only that night, but several times since, a number of individuals have gone out of their way to express appreciation to us. Again, we didn’t host the party in order to “look good”, or receive kudo’s. But the thankfulness and gratitude was encouraging to us — and in stark contrast to our other experiences.

Now the first group of individuals may be appreciative but as G.B. Stern has said, “Silent gratitude isn’t much use to anyone.” And I found an Estonian proverb (do you know where Estonia is?) that states: “Who does not thank for little will not thank for much.”

As I work with financially successful families, one of the repetitive concerns voiced by the senior generation is that they don’t want their children or grandchildren to develop an attitude of entitlement. And I can honestly say that the amount of wealth a family has is not the best predictor of the next generation’s attitude — either of gratitude or entitlement. I work with some extremely wealthy ($50M and above) whose children are grateful for the little (and big) things their parents do for them (I know some young adults in families in the same range of wealth that don’t seem to have a clue about being thankful.) And I have worked with children, teens and young adults of a wide range of socioeconomic status who consistently whine, seem to always want more, and who do not seem to appreciate the sacrifices their parents (or grandparents) make for them. Sadly, this latter group also seems to have a hard time enjoying life.

So the point?

First, it never hurts to be reminded to not only be thankful for all the good things in our lives, but also to communicate thanks to others. There probably is a point where you can be overly grateful, but most of us are a long ways from that point.

Secondly, if you are a parent (even of young adult children), I would encourage you to reaffirm the importance of communicating appreciation to those who do something or give something to us. This can be done in many ways — a phone call, a hand-written note, an email, a “thanks for ..” the next time you see the person. And, as a parent, you may need to help structure the action (help them find a time and place to actually “do it”).

I know Kathy and I have been encouraged by some simple “thanks” this week. Hopefully, we can send a wave of encouragement to others in our lives, as well.

Many of you may not know that I was born and raised in Lawrence, Kansas — where the University of Kansas is located. As a result, I grew up going to KU football and basketball games with my dad. And I continue to be a devoted Jayhawk (their mascot) fan.

So if you happen to follow college basketball, you know that we are in the midst of “March Madness” and the NCAA championship tournament. This weekend and Monday, April 7, are the final games in San Antonio. And it so happens that the University of Kansas basketball team will be playing in the championship game on Monday night, after winning their game on Saturday night against North Carolina. We watched the game with some friends and had a great time celebrating the win.

Interestingly, at the same time I am enjoying the KU basketball team winning games, I am also reading a fascinating book called Thrilled to Death: How the endless pursuit of pleasure is leaving us numb by Archibald Hart. I have read other books by Dr. Hart and have appreciated his insights. One of his premises in this book is that we are intensely seeking pleasurable experiences in our culture — to the point of burning out the “pleasure center” of our brain and eventually making it increasingly difficult for us to experience the pleasure we desire.

Dr. Hart then goes on to differentiate between happiness (or life satisfaction) and pleasure. He states, “Happiness does not depend on glitzy, pleasure-filled experiences. It comes more from a feeling of deep contentment or the appreciation of the finer things in your life. . . True happiness is more enduring than pleasure.” He goes on to share that happiness seems to be more related to relationships — a good marriage, close friends, and lots of time socializing with others.

So, how does this relate to basketball and KU playing in the NCAA Championship game? Well, I have often been dissatisfied with the tournament experience. Although it does provide a clear champion from the playoff tournament (as opposed to the college football system which does not), I have often felt a general distaste for the result — or at least the way the media and many people talk about the results — that there is only one “winner” (the champion). So, no matter how many games a team won throughout the season, no matter how well they played in spite of adversity, there is a message that they didn’t succeed enough because they didn’t “win it all”.

This just doesn’t sit right with me, when reflecting on how life really is. Are you only successful when you are at the top of the competition, with no one above you? And given the short time frame (one year maximum), you are only the champion for a short period of time (it is shorter in business.)

The personal application is this. I am enjoying the ride. It was fun to see KU win their league championship, and then the tournament games. Saturday night was a total hoot and I am still relishing the memory of seeing them play well. But if they lose Monday night, they aren’t “losers” — and my life won’t be wrecked. (This is not a ploy to play down expectations - they very well may win.) But for many people, and for myself in past years, “winning it all” is the only result that will result in happiness — which may speak to why so many people in our country are unhappy. If you have to be the best, if everything has to go your way for you to be happy, you will be unhappy most of your life.

Let’s go back to Dr. Hart and Thrilled to Death. He gives a number of suggestions which he calls “happiness boosters”. Let’s look at them and see how they really relate to deeper aspects of our lives than just temporary circumstances.

1. Intentionally do something unselfish for someone else every day.

2. Give yourself permission to make mistakes and quickly forgive yourself.

3. Give up expecting others to be perfect – just accept them as they are.

4. Whenever anyone offends, you forgive him or her without delay.

5. Try to simplify your life – do a make over from top to bottom.

6. Make sure you get enough sleep and exercise every day.

7. Spend as much time as you possibly can with those you love.

8. Spend twenty minutes each day in quiet reflection or meditation.

9. Each day, take a few minutes to write down all that worries you –and then cross out the ones you have no control over.

10. Every night before going to sleep, remind yourself of five things you are grateful for.

Clearly, these are not the typical highly pleasurable activities usually focused upon in our stimulation-seeking culture. But, as Dr. Hart argues, these are the types of activities that bring the deeper, longer lasting pleasure associated with true happiness.

So, if you watch the KU-Memphis game on Monday night, think of me. And when you go to bed, regardless of who wins, think of those five things for which you are grateful.

Emotional intelligence, Feelings, Happiness, KU basketball, NCAA 2008 mens basketball tournament, Optimism, personal development, Positive psychology, Stress management

Ok. Confession time. I am feeling overwhelmed. It seems like I have more work (and other life tasks) to do than I have time and mental (or emotional) energy. [I can hear the thoughts now: “Physician (or psychologist), heal thyself!”]

Let me explain the reasons for my current condition (from my perspective, that is; my wife will probably have other factors she would add). I believe my “overwhelmedness” is a combination of both: (a) lifestyle, and (b) a convergence of circumstances.

On the lifestyle side, I tend to run at a fast pace, pack my days and weeks quite full, and expect to get a lot done in a short period of time. So if too many unexpected challenges arise or unplanned tasks pop up, I can run short on the time and energy to complete what is before me. I have battled over the years to keep some margin in my life and schedule — sometimes I do better than others.

Add to this life pattern the fact that I have had business meetings over the past two weekends (an unusual pattern for me), and I have become overwhelmed. Weekends for me are partly for “catching up” from the week, as well as rejuvenating myself. And the fact that I had meetings over the weekends meant that I actually created more work to “catch up” from. Hence, I feel I have more to do than possible in the time allotted.

So, I thought: “Well, let’s use this as a problem-solving lesson on what you should do when you feel overwhelmed.” (I’m generally ok with a moderate amount of self-disclosure.)

First, I need to take stock and see what really needs to get done and by when. For me, it is helpful to write down all the things I think I need to do, and then to start to prioritize them (either by timeframe [today, tomorrow, this week, later] or by rank ordering).

Then I have to engage in some “self-talk”. “Ok, what really has to get done today? Why? What will happen if it doesn’t?” Often, my timeframes for getting things done are more about how I will look to others (i.e. what I think they will think of me if I don’t get it done as soon as I think I should). Usually, I am able to convince myself that not everything has to be done “right now”, and that I am going to let some items slide — for my own mental health. [For example, I am two days late in getting this posting out — which is my own timeframe; I decided no one would die if if came out late.]

With my newly re-prioritized list, I then look and see which tasks or items I could delegate to someone else, rather than do them myself. Many times there aren’t too many items I can hand off. Additionally, some of us (myself included) have the pattern of taking on too much and often look to others to “help us out”. This is ok in a work setting, if you have an administrative assistant whose job is to do these types of tasks. Both the pattern becomes problematic if we consistently overcommit ourselves and ask our spouses, family members, friends or colleagues to bail us out.

After delegating whatever I can (appropriately), it is now time to “dive in”. This means I start on the most important task and work on it until it is completed. Then I tackle the second most important task. The challenge is keeping focused, not getting distracted by minor interruptions, and working until the task is complete. Having a number of partially-completed important tasks does not bring the sense of relief and accomplishment that comes with successfully and fully completing a highly important task.

If you are truly overwhelmed (by my definition, at least), you are not going to “dig out” in one day. It is a longer term situation. Therefore, my next principle is to keep doing those things that are necessary to re-energize and rejuvenate you. Now is not the time to quit exercising. It is not the time to load yourself up with chemicals that give temporary energy or relief, but which will create a backlash (think sugar, chocolate, caffeine, alcohol). And don’t significantly reduce the amount of sleep you get. When getting caught up from being “buried”, we use a lot of mental and emotional energy. Sleep deprivation will just make matters worse. Now, realistically speaking, we may cut back on our exercise program, or work later (or get up earlier) to a degree, but the issue is one of moderation.

Two more points. First, celebrate the victories. As you knock off tasks that needed to be completed, be sure and take time to feel good about it. Take a breath, stretch and say, “OK, that one is done.” Then dive in to the next task (it generally doesn’t help the overall plan by celebrating for hours!)

Second, make decisions today that will not continue to create the overwhelmed pattern next week. Say “no”, “that will have to wait”, “I’ll have to get back to you on that one.” Probably one of my biggest problems is continuing to say “yes” or to fill my calendar, leaving little time for margin. So check yourself and make sure you aren’t putting yourself in a “repeat this bad week” mode for the future.

Finally, I have been focusing primarily on getting the tasks done. But the real cost of feeling overwhelmed is how it impacts our relationships with others. We are rushed. We don’t have time to talk. We are irritable and “short”. We become primarily self-focused on our lives and what we feel we need to get done. We are unavailable (physically and emotionally.) And although those around us who care about us are willing to “put up” with us for a while, over the long term, these characteristics can really damage the relationship. [Guilty as charged. Gotta go talk to my wife.]

In my work with people, I often deal with individuals’ reactions to situations as well as communication issues between co-workers and family members. As a result, in the process of working through these issues, people often say to me, “Well, you know, perception is reality.” Sometimes they say this to explain how miscommunication occurred with another person, or why they feel the way they do.

I am not sure of the origin of the phrase, “perception is reality”, (although I would bet it comes from some realm of psychology — and for those who know me, that is not necessarily a positive statement.) And I am unaware if it is being espoused frequently in the media, but I sure seem to being hearing it more and more.

The problem is — it is not true. At least, not always.

There is a verifiable reality that exists. And sometimes our perceptions (or beliefs about the world) do not match reality. In the physical realm, that is the basis for illusionists — they are able to make things appear different than they really are. Also, there are those tricks of nature that our senses can play on us that can lead us to misinterpret what is really happening (having a sense of your body being warm while you are in the beginning stages of hypothermia).

But in day to day life, I see the mismatch between perception and reality more practically. Here are some examples.

Miscommunication.  The classic example is the scenario like this:  “You said ….”  “I did not.  I said ….” “Oh, but I thought you said ….”  “No. What I said (or at least, thought I did) was …”  “But I thought you said …”  If we stick with the perception is reality proposition, this leads to major problems in communication.  This is true for both parties.  For the initial speaker, “what I thought” does not necessarily equal “what I said”.  And “what I said” is not necessarily the same thing as “what I meant”.  Similarly, for the listener, “what I heard you say” may not be the equivalent to “what you said”.  So perception may be perception, but it may not be what actually occurred.

The mismatch between feeling reactions and reality. I often see the disconnect between reality and perception in the area of worrying. Being worried or anxious is essentially a smaller version of being afraid (there is a qualitative difference between being terrified or afraid for one’s safety and being worried or concerned). However, the realm of worry and anxiety have to do with potential events that may happen. They always have to do with the future. The challenge is — not everything people worry about is reality-based. Those who struggle significantly with anxiety can worry daily about their loved ones being killed in a car accident on the way to school or work. Or they can worry about the stock market crashing, losing all of their savings, and winding up being homeless.

[NOTE: One way we can manage our fears and worries is to do a “reality check” — what is the actual likelihood of x event happening today? Has x happened before? How many times? Even if x happens, does that necessarily mean y will happen? And even in the unlikely event that x happens and y also happens, what are all of the circumstances that need to be in place for z then to occur? The chances are incredibly slim. So, how much time and energy do you want to spend worrying about a series of incidents that will probably not happen?]

Misinterpretation of a situation.  Some people make quick judgments.  Sometimes this is to their benefit.  But, in other cases, it can lead to misjudging what is going on in a situation.  In working with kids and teens, I have often seen a scenario where a fairly impulsive student, who also views themselves as the ‘protector’ of others will come into a room and see a couple of guys “scuffling”.  They have each other in headlocks and are throwing one another around the room.  The self-appointed “hero” sees the guys “fighting” and promptly dives in, tackles one of the fighters, taking him to the ground, and yells, “Break it up!” (Frequently someone gets hurt in the process.)  It is then that the hero finds out that the two boys were just “horsing around” and it was a good-natured tussle between two friends.  The two “fighters” wind up being angry at the hero for interfering with their fun and over-reacting to the situation.  Unfortunately, this happens in the adult world as well — where someone misinteprets a situation and reacts inappropriately because of their misperception.  Truly, in these situations, perception is not reality.

Inaccurate beliefs about the way the world is. For instance, in doing career coaching with individuals, many people believe that finding a job that meets their needs and desires should be fairly easy and should happen within a matter of weeks. So they “dive in” looking and applying for jobs.  After several weeks with no job, they begin to become discouraged (our feeling reactions are inter-related with our expectations) and begin to question if they are pursuing the right career direction.  Self-doubt also sets in, wondering if they are capable of finding the type of job they want and whether they are really marketable.  The reality is that finding a job which is a good fit for you takes a lot of time and energy. Usually three to six months, or longer. And this reality is demonstrated time and time again (one of the aspects of “reality” is that it can be verified empirically).

Misattribution of motive. Probably the most damaging form of misperception is the case of attributing a certain motive to someone else’s action, and being quite far off the mark.  This happens in marriages a lot, it seems.  And it can be the result of either an overt action (that is, something you did) or the absence of an action (something you didn’t do but the other person thought you should have).  Let me state something clearly — most of us aren’t fully clear why we do what we do, let alone being able to understand the motives of another.  It is always best to ask (and hopefully, believe) the other person, “Why did you …?”  It can be helpful to start with the phrase, “I’m confused. Can you help me understand why you…?” (It seems to take the accusatory edge off of the interaction.)  There are tons of examples, more than I want to go into (and for fear of incriminating myself).  Let me just suggest: we often get “bent out of shape” with others because we attribute a reason for their action or inaction that is not accurate.

There are other examples of perception not equaling reality, but I think that is enough for now.  Maybe use these ideas to frame your own thoughts when you hear: “Well, you know, perception is reality.”  Maybe.  Maybe not.