Recently, there has been an “outrage” expressed in the media and in some communities about the continued increase in violence in our country. About two weeks ago an honor student was beaten to death by peers in Chicago — and the violence was captured by cell phones.
In response to this incident a number of community leaders have called for “action” — and from their perspective this means more government programs, more community-based interventions — with the accompanying government funding. This is an example of another misguided understanding of what creates behavior and what is needed to help people make better choices.

So let’s look at the issues that together create a violent response.

Anger. Anger is one of the responses that comes from one’s expectations not being met. People get anger when “X shouldn’t have happened” or when “You should have done Y” and you didn’t. So a key aspect to understanding anger (and violence) is the mismatch between people’s expectations and their experience of reality.

I believe a key contributing factor to the increase of violence in our society is a growing lack of realistic expectations people have. You may insert your own beliefs of what unrealistic expectations are but mine include: the right to have money even if you don’t work, the right to have (health care, housing, insert almost anything) at the same level as anyone else who lives in the U.S. I think we need to take a serious look at the expectations we are creating for our society — they are not logically consistent nor realistically sustainable. As a result, unrealistic expectations + not matching our daily experience leads to increasing anger.

Constant Violent Images. I continue to be amazed at our society. Why are we surprised that violent acts are increasing when we are flooded with violent images? When a majority of our TV shows (CSI, Law & Order, etc.) every night of the week are based on someone getting killed or raped, when our children and teens come home and spend hours every week playing video games which simulate stealing, shooting, and beating up others, and when our music idolizes sexual violence — how else should we expect young adults to act?

Poor impulse control. As a culture we do not really value nor teach impulse control. Impulse control is the ability to stop and think before you act. It includes the ability to delay gratification — just because I want it, doesn’t mean I get it right now. Our “enjoy the moment”, “buy now, pay later”, and “I have the right to . . .” culture undermines the development of children’s and adolescents learning to “do the right thing” even if it doesn’t feel right. Our culture’s focus on pleasure is a distorted view of “happiness”. Happiness doesn’t come from getting every desire met immediately — true happiness comes from living life in a way that helps you live in harmonious relationships with others and achieving goals and accomplishments that enhance the quality of your life over time. [Think about eating healthily and exercising vs. eating sweets all the time and laying around the house playing video games.]

Societal acceptance. When a community loses its ability to communicate acceptance or judgment of unacceptable behavior, the unacceptable behavior will continue to grow in frequency. The moral relativity we have accepted in our culture has lead us to be reluctant to call anything “wrong” — but then we don’t understand when individuals go ahead do “wrong” things [e.g. Bernie Madoff and taking advantage of others financially). Peer pressure works — both positively and negatively. People still want to be accepted, not be shunned or embarrassed — and group pressure from a person’s community can impact their choices. But we have largely given up the power of this type of influence.

So what do we do? First, understand that violence is a personal choice, not primarily a societal problem to be solved by governmental intervention. Second, start to attack the issues that create the propensity for violence. Individually, I think we should refuse to watch violent TV shows (and write the networks or advertisers) and not purchase violent video games. Third, teach our children and families both realistic expectations for life, and the ability to control their impulses. And lastly (although it may not be politically correct) communicate concern and disappointment when those around you make poor choices — if you don’t, then they will come to believe that lying, cheating, stealing, and treating others poorly is acceptable.

Most of the work I do is with families — family-owned businesses, families who work together, families who have sold businesses and now manage the resulting assets together, and just plain families.  And in my everyday life I have the opportunity to interact with and observe families of all configurations.  Add my own personal life, of being a son, and the father of four adult children, and I have a fair amount of data to draw from.

Fathers and sons are interesting in how they relate.  Dads, especially when they are younger and are raising young children, seem to focus largely on providing for their families (a home in a safe environment, good schooling opportunities, and other life experiences which they value) and on character development.  Dads (and moms) tend to what to make sure their children are obedient, not whiners, tell the truth, are hard workers, and become responsible for themselves as they grow older.

When sons become older teens and young adults, the dynamic changes.  Since dads want their sons to become independent young adults (and the sons want this, too!), a tension is created — how to continue to give input and guidance into their sons’ lives while also respecting their independence and individuality.  And this is often a difficult balance to maintain.  I have seen men who totally “back off” out of their sons’ lives to the point that their sons have felt almost abandoned.  That usually wasn’t the father’s intent; they just didn’t want to be overly controlling with their sons.  But sometimes the sons would like more input from their dads (when they ask for it) and can get frustrated of not really being able to learn from their dad’s experience. (This sometimes happens when the father had an overly controlling father themselves and they don’t want to repeat the pattern with their children.)

An interesting fact to remember is that guys tend to build relationships by doing something together.   That is why they get together to watch sports (or go to sporting events together) and the variety of things that guys do — hunt, fish, shoot hoops, play video games, work on cars, go biking, work on a remodeling project together, and so forth.  Guys tend to talk while doing something else — as opposed to most women, who value getting together just to talk.

So a challenge for dads and their sons, as both get older and their lives become separate, is finding activities they still can (or want to) do together.  And this can be especially challenging if the father and son work together (because the son usually doesn’t want to “hang out” with dad after work.)

My relationship with my dad was largely built around working on projects together, especially on Saturday mornings.  I learned a lot of practical skills but it was also challenging because my mechanical skills are virtually negative, while my dad was a self-taught mechanical engineer and designer.   Since his death fourteen years ago, I have frequently missed the opportunity to call him up and ask his advice on various home projects or repairs I had to do.

Largely from his modeling, much of my time with my sons was also on working projects.  Ask my guys about “Saturday mornings” when they were growing up, and you may hear moans, see their eyes roll, and one of them will launch into what a slave driver I was (which is probably partially true).  I also enjoyed playing basketball, football or soccer with them, and going to their practices and games.  We still enjoy watching some sports together.

The difficulty with this approach is that it can become largely task-focused (getting the job done) or the sporting event doesn’t really allow for much significant conversation to occur.  Finding time to talk about important topics in life is still an area I find difficult.   Probably the most significant discussions occur when my kids come home for dinner and we have some to time to discuss deeper issues during and after the meal.

A key point (and one made by many authors of parenting books) is that sons (and daughters, too) really are looking for affirmation from their dads.  Kids (regardless of their age) want to know that their dad likes them — that he loves them, accepts them, and is proud of who they are becoming.

Most of us dads (myself included) are pretty lousy at communicating acceptance and affirmation of our kids.  We are so anxious about them “turning out bad” that we are constantly prodding them, pushing them, correcting them, and encouraging them to learn to make good choices, that the message our children receive is one of conditional acceptance.  I know this either is or has been an issue in my relationship with each of my children.  I personally find the tension of helping them develop the character qualities that are important to me, while at the same time demonstrating love, affection, affirmation and acceptance to be a difficult line to walk.

I am open to hearing your thoughts and input on building healthy relationships with sons, as you both move forward in your walks toward maturity.

When I talk to parents, either in family meetings, counseling sessions, or lectures, I always describe one of the main goals of parenting is: “to raise independent functional adults”.  First, you try to keep them alive so that they will at least become an adult (e.g. avoiding fatal car accidents as teens).  Secondly, you want them to move toward independence, versus being eternally dependent on you.  And finally, you want them to be”functional” in terms of having the character qualities necessary to function in the world (learning lessons like: work comes before play; there is a relationship between responsibility and privilege; life is made of choices, with accompanying results; there are limited resources in life [time,money, energy] so you have to prioritize — “You can’t do everything.”)

As parents, there are milestones along the way that show that your kids are on the right path (graduating from high school, getting a job and paying for some of their expenses, living away from home after college).  And there are “ditches” to avoid as well — drug and alcohol addiction, serious credit card debt, inability to hold down a job over time.

Ultimately, when do you claim “victory!” as a parent?  When can you say, “I think we were pretty successful as parents”?  Being somewhat hard-nosed, but also truthful, I don’t think we really know how we did as parents until our grandchildren are young adults and displaying the characteristics we value.  That is a long time off, but just like many other areas of life, I don’t think true success can be claimed until the first generation results are replicated.

Nonetheless, I think there are times (and this is one for us), where you can at least stop, take a breath, and claim temporary victory.

My wife, Kathy, and I are in the midst of a significant life transition. For the first time in 26 years and 3 months, we don’t have any of our children living at home.  Our oldest two (twin sons, Daniel & Nathan) have both graduated from college and have been out own their own for a few years.  One is a chaplain in the Army and being deployed to Iraq in a few weeks (for 12 months).  One is involved in international medical relief work and currently is in Liberia (for just a short time).  Our third son, Joel, graduated with a degree in mechanical engineering in May and is going back for a masters degree in biomedical engineering (with a full ride scholarship and teaching assistantship position.)  And our daughter, Elizabeth, just moved into her dorm room at college, after graduating from high school this spring.

Are we proud?  Absolutely.  Is the role of parenting over and we can claim complete success?  Definitely not.  But you have to stop at some points in life and rejoice in the progress made so far.

But with the pride also comes pain.  Being successful as parents, raising “independent functional adults” (plus some other character qualities, also involves a fair amount of loss.  Let me outline some of the losses we are experiencing:

• Loss of communication. When kids move away, they aren’t there for dinner anymore (not as often, at least).  You don’t see them before they go to school, or when they come home in the evenings.  The opportunity for daily life small interactions diminishes significantly.
• Loss of connectivity.  Once they are out of the home (and gradually before then) they are living their own lives.  They have their own activities (which you generally don’t attend like you did their soccer games or school concerts).  They get to know lots of people you don’t know.  Your lives become more separate and less connected (which is good and necessary, but still hurts sometimes.)
• Loss of being needed on a daily basis.  Many parents are actively involved in their children’s lives daily for years and decades.  Moms who have the privilege of being at home with the children before the school years are especially attuned to this issue.  At different stages in life, this issue becomes more poignant — when your oldest goes to their first day of school; when each child leaves to go to college; and when your youngest moves out.
• Loss of role and identity.  Closely related to the “not being needed on a daily basis” issue, is the loss of role and identity which can also occur.  Some of us, as parents, seeing being a parent as one our primary roles and callings in life.  When the more active stage of in-home parenting is over, the question: “What do I do with my time and energy now?” can come to the forefront.
• Loss of togetherness.  As your children get older, it is tougher to get time together as a total family.  We have experienced this (this last week five of us got together for a family vacation, but Daniel couldn’t make it since he is in Liberia), but have been able to have brief flecks of time all together.  Family gatherings without everyone there is bittersweet — you enjoy the time with whoever can make it, but you also have a sense of lack of completeness when one or more are missing.

When we talk with friends whose children are younger than ours, they often say:  “I don’t know if I will be able to survive that.”  But, like lots of life, you somehow get ready for the next stage by the time you get there.  The transitions are tough, and painful (for us, at least).  But the accompanying pride, joy of seeing your children “fly” on their own, and the wonder about the opportunities before you dampen the pain somewhat.

We’ll see what’s next!

Part of my job as a psychologist is to observe — observe patterns of behavior, be attune to my own thoughts and feelings, and to derive some potentially helpful information form patterns I see. In recent months and weeks, I have observed some factors in life that really wear people down — they are not really hidden but are often subtle. Sometimes they are obvious and plain, but people (both the person experiencing the aspect of life as well as those around them) tend to minimize the impact of the issue on their life.

So let me share some of my observations (remember, psychologists are often ‘masters of the obvious’!)

• Health issues and Chronic pain. Individuals who struggle with chronic pain are well aware of how even persistent low levels of pain can wear a person down. But those of us who are blessed not to have this struggle can experience this intermittently. Not too long ago my right ankle started bothering me — it was sore and swollen after I ran (using the term “run” loosely). I ignored it for a while but it persisted, so I finally decided to go have it checked out. After seeing my doc and then getting some tests, it turns out I have partially torn a tendon in my ankle. What has amazed me, however, is how this small injury and relatively mild level of pain can take a toll of my energy.
• Financial stress. Obviously, many in our country are experiencing significant stress in their lives due to a number of economic factors — loss of their job, reduction of hours and pay, foreclosure on their home. And the impact of these events on people’s lives is huge. But many, many other Americans are experiencing a lower level of financial stress that is more under the surface — wondering if they will continue to have a job in the coming months; lower cash flow that leads to deficiencies in their plans to pay for childcare, private school or college; or the family budget just being tighter on a month to month basis.
• Loneliness or Lack of Emotional Support. A chronic complaint I hear from many people is that they don’t feel connected to anyone. Yes, they may be married and have children — and they may even have a decent marriage relationship. But most people need more than one person with whom to connect, feel cared for, and have a sense of community. Teenagers, single young adults, stay-at-home moms with preschoolers, successful business people, older adults — all talk to me about their frustration in building meaningful, lasting relationships with others in their lives.
• Significant Life Changes. Late summer is one of the most transient times of the year — children are going to new schools, young adults are entering or returning to college, individuals who work in educational settings are staring new positions, graduates from last spring are still to figure out where they are going to work and live. Parents of college freshman may experience sending their first child to college — or their last (our situation) and looking at the issues related to being “empty- nesters”. Life change can be stimulating and exciting, and at the same time anxiety-producing.
• Relational Conflicts. All of us who have experienced (or are experiencing) relational stress understand both the emotional and physical toll living in conflictual relationships take. Physical symptoms can include sleep disturbance, headaches, fatigue, upset stomach, or back and shoulder tension. Recently, I had a professional relationship that created tension and turmoil in my life — and it just wore me out. It wasn’t even a major conflict, but an issue that took a while to address, and I could sense its impact on me daily.
• Lack of Purpose or Direction. When people don’t know “where they are going”, or if they don’t see a larger purpose for their life and what they are doing, not only can they become discouraged, but they also seem to become fatigued emotionally. They just drag throughout the day, and run out of energy doing regular daily life tasks. Seeing how today relates to the “big picture” of life seems to be important.

So what should we do with these non-surprising observations? I think there are at least two practical action steps that flow from the points.

First, take a self-inventory. How many of these factors are in your life currently? Does their presence help make some sense of your recent lack of energy and tiredness? If so, acknowledge these stressors present in your life. Give yourself some slack. Regroup and assess what steps you need to take to either address the stressors or to manage your life better while they are present.

Secondly, be aware of those around you. See if the people in your life (family members, friends, co-workers, classmates) have these issues going on in their lives. Be gracious and supportive to them. Be a friend. Be patient with them if they aren’t “performing” up to their normal functioning (whether it’s at home, work or elsewhere).

Life is tough; sometimes more than other times. Hang in there. We are all in this together (we really are). If you are doing ok, help somebody else out.  It will be your turn eventually.

This past week we had the privilege of attending a family union with my wife’s family in Chicago.  There were almost 40 of us, ranging in age from 3 to 74, including my wife’s parents, six of the seven adult siblings (and spouses), and 23 of the 25 grandchildren (and two spouses).  Although it was a cool and sometimes rainy Memorial Day, we had a grand time together.

What made it especially enjoyable was reconnecting with each family member — seeing how they are still the same person they were a few years ago, how the younger family members have changed and developed their unique abilities, and hearing about plans for the future (it was also fun to retell some funny incidents from past gatherings). But what was most fun for me was to play together (or watch others play).  We played whiffleball (where I experienced the classic American tradition of pulling a muscle while running from first base to second).

Some enjoyed just “hanging out” together, but we all delighted in the homemade ice cream.

Just a couple of observations I want to note.  Although family reunions seem to have a negative connotation in our culture, I believe they can be a wonderful celebration of loving relationships, caring for one another, and the heritage of one’s family.  As part of the Sawyer clan, we are blessed to having loving parents, siblings, in-law’s, and cousins — and it is a joy to feel supported in your life’s journey as well as give encouragement to others.

Family reunions provide an opportunity to reflect on how we are the same — our common values, similar talents, and how we look alike (well, how they look alike).

But we also are able to see and celebrate how we are different — from different generations, how individual families differ, and the unique giftings each person has. It seems that healthy families value their commonalities but also cherish the uniqueness of each person.

As we often talk about the importance of ongoing communication and relationships among families who own businesses, it is clear that getting together as a large family unit is important, valuable and enjoyable whether or not a shared business is involved or not.

If you haven’t had a large family gathering in a while, think about planning one.  Start with whoever can attend (don’t wait for everyone to be able to come — it will rarely happen).  Keep it short.  Have good food.  And play together.  It can be a great time!

Part of life is the fact that “bad things happen” - a car accident, serious physical problems, death of a family member, loss of a job,  — all kinds of events are possible.

Recently, I have had a number of family members and friends struggle with serious physical problems:  brain tumors, breast cancer, back problems, vertigo, depression, kidney malfunctions.  (I don’t think I “create” physical problems in those around me, nor do I gather people with illnesses around me; it seems to be one of those times in life when certain life events seem to cluster together.)

And a few weeks ago, my daughter had a significant car accident, where she flipped her car.    Fortunately, she was wearing her seat belt and she was not physically hurt.  But, obviously, some practical, daily life lessons were learned, and we were extremely thankful for her safety.

And this week, my nephew’s son, Caden, died from a protracted battle with cancer.  Caden was five years old.  He was a delightful, cheerful boy who was full of life.  We are going to miss him terribly.  The emotional pain associated with a child’s death seems to be indescribable.
But tragic events and life’s struggles, in the midst of the pain, provide opportunities for growth:

• The opportunity to grow closer together as a family.  Serious life-changing events can help us to realize how important those close to us really are.  We have the opportunity to verbalize and communicate our care for each other in ways that we usually don’t.  This weekend we had a family dinner with our children and used the time to reflect on Caden’s life and our responses to his death; it was a significant time together.
• The opportunity to reflect on one’s life — the purpose and meaning of life, and reprioritizing life’s activities.  When a person faces a serious illness, it causes us to consider the brevity of life and to reconsider what is really important to us.  Most of us remember this reaction after 9/11 — a lot of daily life activities were suspended so people could spend time together with their families.  And the challenges give us a longer term perspective to think about: What is the meaning of life?  Why am I here? Is life on earth all there is?
• The opportunity to build (and sometimes, rebuild) closer relationships with friends and extended family members.  Life is fast-paced for most of us.  And many of us no longer live close to extended family members (brothers, sisters, nieces, nephews, grandparents, aunts & uncles).  And we also may not see long-term friends from prior stages in our lives as frequently as we used to.  Significant events in our lives can provide the channel to reconnect.  They may also provide the impetus to get past hurts and wounds, to forgive, and to say, “You are important to me.”

So, if you or someone close to you, is in the midst of a difficult life circumstance, take the time and effort to connect with those around you.

And even if life’s circumstances are going fairly well for you currently, be thankful, and tell someone close to you that you love them, that you appreciate them, or that you really enjoy being around them.  Today with them is a gift you won’t always have.
communication, Difficult conversations, Family, Life Stages, parenting, Perseverance, personal development, Personal stories, relationships, Stress management

A much talked about issue in the area of wealth transfer and family business succession is the desire to “transfer our values to the next generations”.  This is a valiant goal and one which should be true for every family regardless of wealth status — training your children and grandchildren in ways that they will instill values that are important to you.  Really, the heart of the matter is not just to teach them values which are important to you, but to teach them principles and ways of thinking that will help them be successful in life.

“Values”, after all, are ultimately relative — and I would argue that some values are more ‘valuable’ in life than others.  For example, the values of “appearing successful” or “having others think well of you” can actually lead to choices and patterns of behavior that can become self-destructive.  Whereas the values of “treating others with dignity” and “conducting all business matters with utmost integrity” are principles for behavior that I believe are more foundational and will lead to positive results in one’s life.

Many families are enamored with the idea of creating a list of their family’s core values and / or developing a family mission statement (most families, I believe, are interested in doing this because they’ve heard it is something they should do if they are going to be a successful family).  And I think these can be helpful action steps within the larger process of actively talking about the family’s core values. [In fact, one of the services I provide professional is to lead families through these processes.]

But a key question I ask families is: “How are values transferred to the next generations?”  The most common answer is — by observation.  And this is true.  Children and grandchildren observe older family members and take cues on how they should behave from them.  But, as I often tell parents of young children — children are excellent observers but they often are poor interpreters.  They watch us and see what we are doing, but they often misinterpret the actions and even more frequently misinterpret the purpose or reason behind the action.  As a result, learning by observation by itself is a poor teacher.

Modeling behavior (including choices made, and the values which they represent), I believe, must also be accompanied by verbal explanation — both of what we are doing and also why we are choosing this action.

We have an old family story that one of my grandmothers always cut off the end of a pot roast before putting it in the roasting pan and baking it in the oven.  When asked by her daughter why she did this, she replied: “Because you are supposed to — that is how my mother cooked her pot roast.”  She later found out that her mother cut off the end because her roasting pan was small and the typical roast would not fit in the pan!

Similarly, I believe it is critical for parents and grandparents (and aunts and uncles) to verbal communicate what is important to them and why these beliefs or principles undergird how they live life.  (On the lighter side, the holidays provide a rich opportunity for family members to ask about various family traditions — where they came from and why do we do them?)

An excellent way to share important principles and values is through storytelling.  Although listing principles in bullet form works well in articles and books, that is not typically how we talk conversationally (although some family members who are instructors may say: “Let me tell you three reasons why … First, …  Second, … and finally, ..”  But most of us don’t have to endure such mini-lectures.)

Stories are excellent communicators of values because they have several engaging characteristics:

• They are personal.
• They can be quite engaging and entertaining.
• They use real life examples to show the benefits of good choices and the consequences of poor choices.
• They (when told by a good storyteller) involve one’s thoughts, emotions, and sensations.
• They are easily remembered.

This past week our four adult children have been home for the Christmas holiday.  We have attempted to tell various stories about earlier events in our lives — to help them learn (both positively and by our mistakes) from our life experiences.  Additionally, I spent some time with my mother, who grew up during the Great Depression, and asked her to tell me lessons she learned during that time.  In addition to a few principles, she also related a variety of family stories that helped communicate some of the ways our family survived during the Depression (e.g. family members helped one another out).

Most people, when I mention the idea that they should use time together with their family to tell some stories, reply: “Oh, I’m not a good storyteller” or “I wouldn’t know what to talk about.”  So let me give you some ideas for story “starters”.  Talk about:

• Memories you have about your grandparents — things you used to do with them.
•   Character qualities or talents you remember about your parents or grandparents.
•   Something special you remember getting or doing on your birthday when you were growing up.
•   Vacations you went on as a child and any memorable events that occurred on them.
•   What Christmas was like when you were little — what were the traditions at your grandparents’ homes?
•   How you met your spouse; about your dating / courtship / engagement; the early years of your marriage — where did you live, what kind of work did you do?
•   Some jobs you had when you were younger — including positive lessons and negative experiences.
  

Another way of approaching the storytelling is to think of values and principles which are core to you, and which you believe would be valuable for your children and grandchildren by which to live their lives (honesty, hard work, frugality, kindness, humility).  Then think of a family member who embodied that value and tell your family a story about that person and how they demonstrated that characteristic.

As we complete this year and look forward to the New Year, and as you have time together with family, I’d like to encourage you to actively think how you can teach them something of value — tell them a story that will help them learn valuable ways of living.

Just some musings and observations from the past week– from the news, working with some businesses, and some reading.

It appears that the character quality of responsibility is slowly (?) disappearing from at least some parts of our culture.  It is an odd experience — on the one hand, to be dealing with businesses and managers where they are all about responsibility — both giving it and expecting it from managers, sales people, and employees at all levels.  While on the other hand, to see “leaders” (I use the term loosely) who seem to spend most of their time and effort in avoiding responsibility — making excuses, but mainly blaming others.

And what is really interesting is that many seem to be attempting to place “responsibility” on institutions (Fannie Mae, Freddie Mac), career categories (mortgage brokers, investment bankers), political parties (”its the fault of …Republicans, …Democrats”), even laws (”its due to the repeal of the … Act).  Funny.  I thought individuals made choices and complete actions.

Similarly, it appears that many of today’s leaders want to take responsibility for “fixing” other people’s mistakes (at least that is the claim on the front end of a decision to be implemented over time, with the actual results to be determined).  And even the general populace (or maybe it is the media’s presentation of the populace) seem to want someone else to fix problems.  But rarely do I hear individuals stepping up and saying, “I was wrong. . . I misjudged the situation and had an error in judgment. . . I made a mistake.”

Why is this?  Fear of being sued?  Being afraid of public embarrassment?  People not really believing they did anything wrong?

And yet in business settings in which I am working, I consistently have seen individuals who have “messed up” and who admit it, apologize, and attempt to rectify the situation.  Now, interestingly, an apparent difference is that it is clear who made the decision or committed the action.  And also, members of the system in which they function hold them accountable — and “call them” on their mistake.

So maybe one factor we need to work towards in the “public sector” (in this case, government) is to clarify when a decision is made and who is responsible.  But the challenge seems to lie in the fact that, many times, in government it takes multiple parties to make and implement a decision (the Senate, the House of Representatives, the President).  So when multiple parties are involved, does that mean no one is responsible?  Or, conversely, does it actually mean that all parties who are involved are responsible (my current position).

It is just that the juxtaposition is stark.  In small to medium businesses (I think it may be different in larger corporations), doing “business” means making and implementing decisions, taking risks, and managing the results.  And if you make a poor decision (or fail to implement a good decision), you experience the consequence.  In the public sector of government, the whole process and concept seems foreign, even counter-cultural.

For me, until the practice of being able to hold public officials (or those within large business organizations) accountable for decisions made and actions taken, I have little hope of good decisions being made and implemented (”good decisions” being ones with that have positive results).

I am open to your thoughts and comments (just click on the title of the blog and it will send you to the comment section OR go to www.drpaulwhite.com/blog and scroll down to the comment section).

Recently, my wife and I have had a couple of experiences together on which we both commented to one another.

One experience was actually two separate events that were similar and which occurred close together. As a family, we enjoy music and frequently go to music events of various kinds — concerts by professionals, school concerts, musical theatre productions, and free community events (e.g. concerts in a park). This summer we had the opportunity to go to a couple of professional productions and were able to take along some younger friends of ours and our family. The evenings went well and we drove everyone to and from the events. Now, we don’t invite or take others along in order to be thought well of, to receive praise, or to be viewed as magnaminous — we like to share the opportunity with friends who will enjoy the event but may not be able to go regularly. But both Kathy and I were struck by the apparent lack of appreciation (or at least, the lack of communicated appreciation) by the young friends who went with us. There was a casual, “Thanks!” as they got out and shut the door, along with a “See you tomorrow!”

This is in sharp contrast to another experience we had recently. A group of young single adults asked us to have a party at our place (we were pleased they felt comfortable to ask us) — and so we had a combination “hang out”, croquet, volleyball and outdoor movie night (we hung a cord between trees and hung a sheet as our movie screen). The evening turned out to be a lot of fun and we didn’t do much — they did most of the setup and all of the clean-up. So it was really no big deal for Kathy and I — it wasn’t costly in time or other resources. But the continual, repeated thanks we received from numerous members of the group has been almost overwhelming. Not only that night, but several times since, a number of individuals have gone out of their way to express appreciation to us. Again, we didn’t host the party in order to “look good”, or receive kudo’s. But the thankfulness and gratitude was encouraging to us — and in stark contrast to our other experiences.

Now the first group of individuals may be appreciative but as G.B. Stern has said, “Silent gratitude isn’t much use to anyone.” And I found an Estonian proverb (do you know where Estonia is?) that states: “Who does not thank for little will not thank for much.”

As I work with financially successful families, one of the repetitive concerns voiced by the senior generation is that they don’t want their children or grandchildren to develop an attitude of entitlement. And I can honestly say that the amount of wealth a family has is not the best predictor of the next generation’s attitude — either of gratitude or entitlement. I work with some extremely wealthy ($50M and above) whose children are grateful for the little (and big) things their parents do for them (I know some young adults in families in the same range of wealth that don’t seem to have a clue about being thankful.) And I have worked with children, teens and young adults of a wide range of socioeconomic status who consistently whine, seem to always want more, and who do not seem to appreciate the sacrifices their parents (or grandparents) make for them. Sadly, this latter group also seems to have a hard time enjoying life.

So the point?

First, it never hurts to be reminded to not only be thankful for all the good things in our lives, but also to communicate thanks to others. There probably is a point where you can be overly grateful, but most of us are a long ways from that point.

Secondly, if you are a parent (even of young adult children), I would encourage you to reaffirm the importance of communicating appreciation to those who do something or give something to us. This can be done in many ways — a phone call, a hand-written note, an email, a “thanks for ..” the next time you see the person. And, as a parent, you may need to help structure the action (help them find a time and place to actually “do it”).

I know Kathy and I have been encouraged by some simple “thanks” this week. Hopefully, we can send a wave of encouragement to others in our lives, as well.

I have observed a common pattern across many areas that I work (and live) — people avoiding dealing with tense or conflictual situations in their relationships with others. And almost always, not dealing with the situation creates additional problems or makes the conflict larger and more intense (often involving more people than were originally involved).

And it happens it lots of settings:

• in family businesses, between family members working together
• in office settings, between coworkers who can’t get a long
• in marriages, between spouses
• in extended families, between parents-in-law and their children’s spouse
• in schools, between teachers and parents of the students
• in wealthy families, between siblings who are inheriting wealth
• and on and on.

Now, I am not going to try to address all the issues relevant to conflict in relationships, that would require a book (or two). But let’s look at some core concepts.

First, why do people often try to avoid conflict? I think there are lots of potential reasons, but let’s identify a few.

1. Many people do not like emotionally-charged situations, and they feel if they raise the issue underlying the conflict, emotions will get out of control.
2. Most people don’t like others to act or communicate in an angry way towards them, and will almost anything to avoid this type of interchange.
3. Some individuals believe that, in conflict, someone must either “be wrong” or have done something wrong, and they don’t want to be accused of this.
4. Most of us, when we have done something wrong, don’t like admitting it or apologizing for our error.

The problem is — not dealing with conflict in a situation doesn’t make it go away. In fact, frequently, things get worse. When there is tension between two people, or when there is a relational break (that is, the two people are not communicating much at all, if any) — not dealing with the issue creates additional problems, including:

• Others notice the tension and it makes them feel uncomfortable.
• Communication between the two individuals becomes minimal and ineffective.
• Other people get pulled into the conflict, and often begin to “take sides”.
• The people involved in the conflict experience a lot more emotional tension in their lives, with their emotions “building up”, and often spilling over into other areas of their lives.
• The relationship becomes more and more distant, sometimes to the point of total cut-off between the two parties.

Now, I am not suggesting, that if you are in the midst of a conflict in one of your relationships, you should run out and “deal with it”. Why? Because most people who have the habit of avoiding conflict don’t have very good success at resolving conflictual situations on their own — they don’t haven’t been practicing how to deal with conflict in their daily lives (we all have it, you know), they have misbeliefs about what should be done (”we just need to sit down and talk it out”), and they may not have the skills to deal with the situation effectively.

So what should you do?

First, take stock of your relationships and see if there are any that currently have significant tension or conflict that is getting in the way. Admit to yourself that there is a relationship that needs attention.

Second, observe how the tension in your relationship is affecting your life and those around you. For you to seriously consider dealing with the situation, you are probably going to need to be convinced that the conflict is creating problems in your life. You may want to ask those close to you in the situation (coworkers, family members) how the tension affects them (don’t ask it in a way where you are looking for support for your position in the conflict).

If possible, seek some help from someone who can help you deal with the conflict in the relationship in a positive way. Get some counsel from someone you admire and observe that they seem to be able to address relational tensions in their lives in a healthy way. Sometimes it may be beneficial to talk to a professional counselor, business coach, or facilitator — to help you and the other person meet together to resolve the issues creating the conflict.

Do some reading that can help you grow in dealing with conflicts in your life. Whatever the conflict you are currently experiencing, if you are a habitual “conflict avoider”, be assured this will not be the last difficult relational situation you have to deal with — there will be more. So it would be wise to start to grow in your ability to deal with tensions in relationships in a healthy way. There is a great book, Difficult Conversations: How to Discuss What Matters Most that a number of my clients have found to be quite helpful in guiding them through tough conversations they needed to have with someone in their life. Additionally, Lewis Smedes has written an excellent book, The Art of Forgiving, that is also extremely helpful.

I have conflict in relationships in my life (just ask those close to me), and I am still learning how to deal with those tensions in a healthier manner — I think we all can. Let’s just commit together to not let tensions in relationships fester to the point where they poison our lives — it will make all of our lives healthier.