Dr. Paul White

Archive for the 'Stress management' Category

Getting Ready for Thanksgiving - Ways to Improve the Probability of a Positive Experience

Sunday, November 23rd, 2008

Thanksgiving is upon us this week.  And for most Americans, that means some sort of “get together” with family or friends.  Some of us dread the time, while others anxiously look forward to it.  Regardless of your past experiences, your plans for this year and accompanying mindset, I thought I would propose some proactive steps each of us can take to help make the holiday a positive experience — both for ourselves, as well as for those with whom we will be celebrating.

Determine what is most important to you for the holiday and make choices to make this happen.   Probably one of the biggest contributors to a negative holiday experience (whether we are with others or are by ourselves) is the pattern of abdicating control over our own choices.  If you want to go shopping on Friday, make plans to make it happen.  If you want to take a walk and be by yourself for a while after the family meal, do so.  If you want to make sure and get some quality time with a family member, talk to them ahead of time and arrange it.  Be proactive versus reactive, and you are more likely to see your desires fulfilled.

Don’t try to make everyone else happy.  First, you can’t.  You know (and I know) people who are not going to be pleased no matter what.  So quit trying to make them happy.  Now, this doesn’t mean you shouldn’t be kind or warm toward them; but if they are determined to be sour and complaining, smile, say “It’s good to see you again” and move to to spend time with someone more enjoyable.  Secondly, there are going to be competing desires among people — some people will want to watch football, others will want everyone to play a game, and others want to leave and go home as soon as possible — not everyone’s desires will be fulfilled, and it is not your responsibility to do so.

Plan for something to go wrong.  The holiday won’t be perfect — bank on it.  Someone (or their child) will become ill and won’t be able to come.  The oven won’t turn on when it is supposed to and the turkey won’t be ready to eat at 2 p.m. as planned.  One family or family member will be exceeding late (they always are!).  The rolls will get burnt.  One of the younger cousins will get hurt while playing outside.  Something less than perfect will happen.  So, first, accept that this is the case.  Realize not everything has to be perfect for people to have an enjoyable time.  Second, roll with the punches — make adjustments, laugh about the rolls (and tell stories about similar incidents in past years), go ahead and eat and let the latecomers join in when they get there.  Don’t let small problems ruin your holiday.

Leave some margin in your schedule.  Don’t book yourself crazy solid — breakfast with your brother-in-law at 8 a.m., back home and get ready to go by 11 a.m., be at your folks’ place at noon, go to your spouse’s family (an hour away) at 4 p.m., and stay until the kids are past exhaustion.  Sounds like a recipe for stress, conflict and a kid meltdown. The key is — you will have to say “no” to someone or some activity.  You will probably have to say something like, “Mom, we can’t … this year.”  Or, “I’d really like to …. but it is just going to be too much for us to handle.”  Related to this issue of margin, don’t forget that something will go wrong and you need to have some time (or money) to handle the situation.  Don’t plan your weekend based on the assumption that everything will go just as planned.

Focus on someone else and their needs.  One of the best ways to enjoy life is to not focus on yourself so much.  The holiday isn’t all about you and what you want.  There are others — whether friends, family members or strangers — that have hurts and needs that could use a helping touch from others.  Look for someone at the family gathering who seems lonely or a little down; reach out to them, show some interest and spend some time talking with them.  Find someone who seems a little on the edge of the interactions (often it is a senior adult who can’t hear well, a teenager who really doesn’t want to be there, or a younger child who doesn’t have anyone their age to play with), see what they would like to do and try to make it happen by doing it with them.  A little kindness towards others goes a long ways to making everyone’s holiday more enjoyable.

Take (and try to keep) a positive attitude.  Hey, this isn’t World War III.  This is a holiday.  You (hopefully) have some time off of work or school.  You are going to be able to eat some really good tasting food.  There are a lot of good things in your life — safety, family, friends, health, freedom, adequate provision for your daily needs.  Enjoy the time - either by yourself or with others. Smile.  Laugh. Sigh. Rest.

Have a good one.  I’m planning on it!

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Handling the Stress of Election Night Returns

Tuesday, November 4th, 2008

I just finished traveling from Wichita to San Francisco this Election Day and was reflecting on the stress of prior Election Nights.  So I thought I’d give a few suggestions for each of us to manage our stress successfully.

Manage your expectations.  Regardless of your political affiliation or views, it is probable that not all of your desired results will happen.  In fact, it is highly likely that you will be disappointed with some of the election results.  When this happens, your life (or even your day) probably isn’t ruined.  Realize that the world doesn’t revolve around you and want you want.

Watch the channels that are consistent with your viewpoint.  Again, it really doesn’t matter what your political position is — unless you want to become irritated, have high blood pressure, and be grumpy to those around you — choose to primarily watch those news stations that are more consistent with your views.  This should lower your agitation for the evening.

Get some exercise.  Take a walk.  Go for a run.  Go to the gym and work out on the machines (while watching the returns, if you must).  Do something physical, and this will help “wash away” those tension building chemicals in your body.

Stretch.  Getting uptight, literally does that — it makes your muscles tense up.  So instead of just sitting in the easy chair or on the couch, stretch on the floor or stand up and do some upper body stretches while watching the election returns.

Set a goal for when you want to get to bed (and possibly give yourself an extra 30-60 minutes).  Think through tomorrow, when you have to get up and what you have to accomplish.  Set a  “drop dead” time that you will get to bed by.

Realize that the impact on your life will be the same whether you find out the results at midnight, 2 a.m. or tomorrow morning.  We are addicted to “real time” news and have become accustomed to wanted to know the latest information right now.  In actuality, the impact on your life will most probably be the same if you find out the results in the morning, so don’t “kill” tomorrow by staying up too late tonight.

Provide some margin in your life and schedule tomorrow for being tired and emotinally drained.   It would be wise, if possible, not to pack your day full tomorrow and expect to be able to function at 100%.  You probably will be both physically and emotionally tired, and it would be good for you (and those around you) to plan accordingly.

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Antidote to Stressful News

Sunday, September 21st, 2008

Major (repeated) upheaval in the financial markets.  Hurricane Ike.  Flooding across the Midwest.  Concerns about who will be elected President (from both sides). Bombings in Pakistan.  Political turmoil in Bolivia and Venezuela.  The negative, worry-producing news keeps coming.

What’s a person to do?  Ignore it?  Stress out?  Drink more? (I heard a news report that beer and wine sales are up significantly in the last 6 months.)

Previously, I have written about the role of thankfulness and gratitude in helping us live more contentedly. Rather than pontificate on the subject further, I thought I would share the things in my life that I am thankful for — and then encourage you to make your own list.

I love:

Sunny, warm fall days with clear blue skies.  Cool fall evenings with the stars out.   The contrast of the sky blue with the late summer dark green grass and leaves.  Going to high school football games with friends on Friday nights.  The pagentry of college football games on Saturday afternoons with all the colors, sounds of the marching bands, and faint smells in the outdoor air.  Sitting around bonfires with young people and old friends.  Teaching others how to split wood and build a fire.

Fresh, perfectly ripened fruit — blueberries, blackberries, red (and black, when I can get them) raspberries, wonderful golden juicy peaches, slightly tart and crisp apples, sweet juicy grapes, cool watermelon on a hot day, sloppy mangoes (that’s how I am when I eat them), refreshing pineapple, cantalope that freshens your mouth when you eat it at breakfast, zingy pink grapefruit, fresh limes in limeade, there’s probably more.

I also love sounds: Cicadas in the woods.  The rhythmic buzz of grasshoppers, crickets & other insects when walking through a field of prairie. The breaking of waves on the beach.  Rolling thunder in the distance at night.  The wind in the trees (especially cottonwoods and eucalyptus).  The unique swoosh of the wind moving through the needles of pine trees in the mountains.  Children’s laughter when they are playing and running.  Music of all kinds — soothing classical orchestral music, energizing classic rock from the 70’s, foot-tapping quick paced bluegrass, the angelic sound of a women’s choir, the rousing fullness of a strong men’s choir, and the wonder of a talented musician playing a solo on their instrument.

I could go on.  But you get the idea.  Think of your senses — what do you enjoy the feel of? the sound of? the taste of? being able to see? what aromas bring you pleasure?

And while I’m am thinking about it — I am thankful for eyeglasses, for hot showers, for cool refreshing drinks with ice, for clean water, for quality medical treatment, for pain medication, sleeping in a comfortable bed with no bugs, being able to walk and run, for my wife and kids, for my friends.   Life is good.

Now it’s your turn.  What is good in your life?

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Dealing with Being Overwhelmed Successfully (Reprise)

Sunday, September 7th, 2008

After being on the road for a week in California, I came home fairly tired. As the weekend progressed I seemed to get more tired — both emotionally and physically. And as I started dealing with home-related (e.g. lawn) and family matters, as well as getting caught up on some minor office work and then looking ahead to the beginning of next week, I started feeling emotionally overloaded. So I started taking a personal inventory of what was going on. I thought about my own advice I’ve given previously on different types of tiredness and different types of rest as well as what I have written about being overwhelmed and ways to try to keep your life balanced.So I reviewed key principles:

  • Get rest. Check. I slept in on Saturday and took a nap today.
  • Keep exercising. Check. I did some physical labor in the yard yesterday and I ran (figuratively speaking) today.
  • Eat well. (Stay away from sugar, caffeine and junk food). Well, I didn’t totally blow it. Had some cake.
  • Take a break and do something rejuvenating. Check. Went to a high school football game Friday night, spent time with Kathy, went for a walk in the woods, and watched the Jayhawks win in football.
  • Prioritize — figure out what needs to be done now. Check. Went through my mail, email and incompleted work and figured out what had to be done now, what needs to be done Monday, and what can wait.

But it wasn’t working. I was still feeling quite stressed and emotionally overloaded. What was up? And then it hit me — the real issue was that I was carrying the weight of responsibility for things I really wasn’t responsible. I was stressed and feeling overwhelmed because I was concerned about things that weren’t really my responsibility. All the steps I had taken would have reduced my stress if I was just dealing with my regular responsibilities. But I was taking on additional issues that weren’t mine and they were stressing me out.

So once I realized: 1) what I was really stressed about; 2) that the issues weren’t my responsibility to take care of; and 3) I could quit worrying about things that weren’t mine to carry — then I began to feel more “normal” (at least, just normally tired).

So if you are stressed, you are doing the best you can to manage your stress, and you still feel overwhelmed — do
another check.

Are you taking on and carrying responsibility that is not yours to carry?

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How to Create Problems in Your Life: Avoid Conflict

Monday, July 14th, 2008

I have observed a common pattern across many areas that I work (and live) — people avoiding dealing with tense or conflictual situations in their relationships with others. And almost always, not dealing with the situation creates additional problems or makes the conflict larger and more intense (often involving more people than were originally involved).

And it happens it lots of settings:

  • in family businesses, between family members working together
  • in office settings, between coworkers who can’t get a long
  • in marriages, between spouses
  • in extended families, between parents-in-law and their children’s spouse
  • in schools, between teachers and parents of the students
  • in wealthy families, between siblings who are inheriting wealth
  • and on and on.

Now, I am not going to try to address all the issues relevant to conflict in relationships, that would require a book (or two). But let’s look at some core concepts.

First, why do people often try to avoid conflict? I think there are lots of potential reasons, but let’s identify a few.

  1. Many people do not like emotionally-charged situations, and they feel if they raise the issue underlying the conflict, emotions will get out of control.
  2. Most people don’t like others to act or communicate in an angry way towards them, and will almost anything to avoid this type of interchange.
  3. Some individuals believe that, in conflict, someone must either “be wrong” or have done something wrong, and they don’t want to be accused of this.
  4. Most of us, when we have done something wrong, don’t like admitting it or apologizing for our error.

The problem is — not dealing with conflict in a situation doesn’t make it go away. In fact, frequently, things get worse. When there is tension between two people, or when there is a relational break (that is, the two people are not communicating much at all, if any) — not dealing with the issue creates additional problems, including:

  • Others notice the tension and it makes them feel uncomfortable.
  • Communication between the two individuals becomes minimal and ineffective.
  • Other people get pulled into the conflict, and often begin to “take sides”.
  • The people involved in the conflict experience a lot more emotional tension in their lives, with their emotions “building up”, and often spilling over into other areas of their lives.
  • The relationship becomes more and more distant, sometimes to the point of total cut-off between the two parties.

Now, I am not suggesting, that if you are in the midst of a conflict in one of your relationships, you should run out and “deal with it”. Why? Because most people who have the habit of avoiding conflict don’t have very good success at resolving conflictual situations on their own — they don’t haven’t been practicing how to deal with conflict in their daily lives (we all have it, you know), they have misbeliefs about what should be done (”we just need to sit down and talk it out”), and they may not have the skills to deal with the situation effectively.

So what should you do?

First, take stock of your relationships and see if there are any that currently have significant tension or conflict that is getting in the way. Admit to yourself that there is a relationship that needs attention.

Second, observe how the tension in your relationship is affecting your life and those around you. For you to seriously consider dealing with the situation, you are probably going to need to be convinced that the conflict is creating problems in your life. You may want to ask those close to you in the situation (coworkers, family members) how the tension affects them (don’t ask it in a way where you are looking for support for your position in the conflict).

If possible, seek some help from someone who can help you deal with the conflict in the relationship in a positive way. Get some counsel from someone you admire and observe that they seem to be able to address relational tensions in their lives in a healthy way. Sometimes it may be beneficial to talk to a professional counselor, business coach, or facilitator — to help you and the other person meet together to resolve the issues creating the conflict.

Do some reading that can help you grow in dealing with conflicts in your life. Whatever the conflict you are currently experiencing, if you are a habitual “conflict avoider”, be assured this will not be the last difficult relational situation you have to deal with — there will be more. So it would be wise to start to grow in your ability to deal with tensions in relationships in a healthy way. There is a great book, Difficult Conversations: How to Discuss What Matters Most that a number of my clients have found to be quite helpful in guiding them through tough conversations they needed to have with someone in their life. Additionally, Lewis Smedes has written an excellent book, The Art of Forgiving, that is also extremely helpful.

I have conflict in relationships in my life (just ask those close to me), and I am still learning how to deal with those tensions in a healthier manner — I think we all can. Let’s just commit together to not let tensions in relationships fester to the point where they poison our lives — it will make all of our lives healthier.

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What Drives our Busyness?

Sunday, April 20th, 2008

I took some time off this weekend to “do nothing” — more than usual, at least. So Friday night, I went to a baseball game (to me that is pretty close to doing nothing!) with my family and hung out with some friends. After doing some chores on Saturday, I went fishing for a while (a more correct description would be “beating the water and losing lures”), went to a movie, and then hung out in the nice Spring evening shooting the breeze with some friends. And today, I helped my wife do some gardening, did some reading, and took a walk in the woods.

To be honest, I needed to do nothing. I was (am?) pretty emotionally worn out and needed some mental space. I kept asking Kathy, “Why am I so tired?” and she started listing off the various projects I am involved in. And I said, “Oh, yea.” So I kept choosing to rest, piddle, and slow down. And it was interesting this weekend, as I interacted with others, a lot of people said, “I’m really tired.”

And it made me think, “Why are we so busy?” What drives our busyness? So, obviously, the starting point is to look at my life — what drives me? why do I choose activity versus rest? Why do I fill my schedule full? Lest those of you who know me well start to write and tell me why, my goal isn’t to do a full self psychoanalysis here. But I will share some thoughts that are relevant both to me — some in the past, some in the present — and others I know.

It seems a large part of our busyness — whether it is work-related, or family-driven — is driven by fear. Fear of “falling behind”. Fear of not knowing something important that we think we should know. Being afraid that we are going to miss out on some opportunity. Being anxious that our kids are going to be “behind” — in academics, in sports, socially, with regards to the latest gadget.

I observe the phenomenon frequently in youth sports. We are starting our children to participate in organized sports at earlier and earlier ages — T-ball, basketball, soccer, etc. — largely because we don’t want our kids to be “left behind” and not be competitive later in life. Reality check: Many successful athletes did not start playing their sport until junior high or high school. And many middle school and high school athletes, who are quite gifted, are dropping out of sports due to burn out.

Just this weekend, a friend who coaches his kids’ soccer team asked me if my son played in select club tournaments when he was 9 or 10. My son, who was an All-State soccer player in high school, didn’t start playing soccer until middle school. The father replied, “That settles it. I’m not sacrificing my weekends with my family for tournaments at this age.” Bravo. (I’m surprised we don’t have leagues where parents push their children around the field in strollers so they “will get the feel of the game.”)

But I see it in business, too. Someone sees or hears a spot on the news, or reads an article or blog, about “successful businesses do xyz” and all of a sudden they come to the management team and say, “We need to be doing xyz. Everyone is doing it and if we don’t, we’ll be left behind the competition.” It is like chasing money market returns from last year. It looks good, so let’s go after it.

Now there is a type of busyness that comes from a high drive to achieve. These people often have high energy levels, are goal-oriented, and want to be “successful” — however, that may be defined in their field of expertise (including parenting). Not to get too psychoanalytical here, but sometimes these people’s drive for achievement can be rooted in fear, too. Often the drivenness comes from earlier life experiences that they don’t want to experience again (this was common for Depression-era entrepreneurs). And sometimes it just seems to be the person’s personality type.

But when busyness creates physical lack of wellness due to not taking care of oneself, or when your schedule is so full you have virtually no time or emotional energy to invest in relationships (family and/or friends), or you just don’t have the mental or emotional energy to do “it” anymore, then it is time to do some self-reflection.

It seems to me that a few well-placed actions can help stem the tide against our culture of busyness.

1. Be clear about your goals. What do you want in life? What are your business goals? What are your goals for your children? If you don’t clarify your goals, then you are at risk for being driven by the latest fad that blows by.

2. Set like-minded people around you. We all need support. And our culture — through the media, our neighbors, our coworkers, and our competitors — give us seemingly hundreds of messages a day that we need to be going faster, working harder, doing more, etc. We need a cadre of friends, colleagues and compatriots who have similar values and goals to be “reality checks” for us, to serve as examples in their lives, and to help us weather the forces we are moving against.

3. Create structures in your life that facilitate accomplishing your goals. If you want to get in better shape physically, it makes sense to structure exercise into your week. If you want to have good family relationships, then you better schedule time together that allows for talking about what is going on in your lives. If you want to have a profitable business that provides excellent services, then you better have mechanisms in place to measure profitability and the quality of services provided. Additionally, existing structure creates resistance to distractibility. If I have a meeting every Monday at 9 a.m. with my team that is core to our business plan, then that is a barrier to scheduling something else at that time that may not be as important.

Most of us are busy. Many of us are busier than we want to be (myself included). So, we (I) need to take some responsibility for our lives and ask ourselves: If I am busier than I want to be, what is driving me to make the decisions to keep so busy?

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Basketball, Happiness, and Life Satisfaction

Sunday, April 6th, 2008

Many of you may not know that I was born and raised in Lawrence, Kansas — where the University of Kansas is located. As a result, I grew up going to KU football and basketball games with my dad. And I continue to be a devoted Jayhawk (their mascot) fan.

So if you happen to follow college basketball, you know that we are in the midst of “March Madness” and the NCAA championship tournament. This weekend and Monday, April 7, are the final games in San Antonio. And it so happens that the University of Kansas basketball team will be playing in the championship game on Monday night, after winning their game on Saturday night against North Carolina. We watched the game with some friends and had a great time celebrating the win.

Interestingly, at the same time I am enjoying the KU basketball team winning games, I am also reading a fascinating book called Thrilled to Death: How the endless pursuit of pleasure is leaving us numb by Archibald Hart. I have read other books by Dr. Hart and have appreciated his insights. One of his premises in this book is that we are intensely seeking pleasurable experiences in our culture — to the point of burning out the “pleasure center” of our brain and eventually making it increasingly difficult for us to experience the pleasure we desire.

Dr. Hart then goes on to differentiate between happiness (or life satisfaction) and pleasure. He states, “Happiness does not depend on glitzy, pleasure-filled experiences. It comes more from a feeling of deep contentment or the appreciation of the finer things in your life. . . True happiness is more enduring than pleasure.” He goes on to share that happiness seems to be more related to relationships — a good marriage, close friends, and lots of time socializing with others.

So, how does this relate to basketball and KU playing in the NCAA Championship game? Well, I have often been dissatisfied with the tournament experience. Although it does provide a clear champion from the playoff tournament (as opposed to the college football system which does not), I have often felt a general distaste for the result — or at least the way the media and many people talk about the results — that there is only one “winner” (the champion). So, no matter how many games a team won throughout the season, no matter how well they played in spite of adversity, there is a message that they didn’t succeed enough because they didn’t “win it all”.

This just doesn’t sit right with me, when reflecting on how life really is. Are you only successful when you are at the top of the competition, with no one above you? And given the short time frame (one year maximum), you are only the champion for a short period of time (it is shorter in business.)

The personal application is this. I am enjoying the ride. It was fun to see KU win their league championship, and then the tournament games. Saturday night was a total hoot and I am still relishing the memory of seeing them play well. But if they lose Monday night, they aren’t “losers” — and my life won’t be wrecked. (This is not a ploy to play down expectations - they very well may win.) But for many people, and for myself in past years, “winning it all” is the only result that will result in happiness — which may speak to why so many people in our country are unhappy. If you have to be the best, if everything has to go your way for you to be happy, you will be unhappy most of your life.

Let’s go back to Dr. Hart and Thrilled to Death. He gives a number of suggestions which he calls “happiness boosters”. Let’s look at them and see how they really relate to deeper aspects of our lives than just temporary circumstances.

1. Intentionally do something unselfish for someone else every day.

2. Give yourself permission to make mistakes and quickly forgive yourself.

3. Give up expecting others to be perfect – just accept them as they are.

4. Whenever anyone offends, you forgive him or her without delay.

5. Try to simplify your life – do a make over from top to bottom.

6. Make sure you get enough sleep and exercise every day.

7. Spend as much time as you possibly can with those you love.

8. Spend twenty minutes each day in quiet reflection or meditation.

9. Each day, take a few minutes to write down all that worries you –and then cross out the ones you have no control over.

10. Every night before going to sleep, remind yourself of five things you are grateful for.

Clearly, these are not the typical highly pleasurable activities usually focused upon in our stimulation-seeking culture. But, as Dr. Hart argues, these are the types of activities that bring the deeper, longer lasting pleasure associated with true happiness.

So, if you watch the KU-Memphis game on Monday night, think of me. And when you go to bed, regardless of who wins, think of those five things for which you are grateful.

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Trying to Apply Leadership Principles — Being Prepared, Adjusting to Circumstances & Learning

Sunday, February 17th, 2008

I write about the principles of leadership that I either observe in successful business owners and managers, or what I read in books and articles on leadership. So it makes sense that I should try to apply these principles, as well.

Here I am, waiting in an airport, delayed due to weather in Chicago (where I am hoping to go). So I am trying to apply a couple of principles I frequently hear about — be prepared, and be willing to adjust to life’s circumstances.

I have traveled enough over the past several years to know that there is always a fair chance of delays. As a result, I load myself up with materials needed to get tasks done while waiting. Reading materials, paper & pad (for writing, in case I don’t have access to electricity and my battery dies), my laptop, and projects to work on — all are the typical supplies I bring. So right now, I am hooked into the airport computer access system and writing my blog for the week.

Those are my specifics for this week. What are yours? What things are wise or prudent for you to have with you in order to “be prepared”? It could relate to objects you need in your car in case you have a wreck or slide off the road. It could be items that would be good to have with you in case a meeting cancels or the person you are scheduled to have lunch with doesn’t show up.

Now the second principle — being able (and willing) to adjust to life circumstances. Part of this has to do with expectations — I now expect to have delays while flying between 33% to 50% of the time. So I try not to get exceptionally upset or frustrated when it happens. Delays are part of travel in the “hub and spoke” airline system we have.

The other part of adjusting to changes in circumstances is not having a schedule that is inflexible. If you are too tightly scheduled, there is no room for adjustment. And sometimes, your plans just aren’t going to happen as you plan. And I really am talking more broadly than about travel — life’s circumstances affect us when external forces outside of our control impact the economy and our business, when we have a car wreck, when we get sick, and so forth.

In what areas of your life are you too tightly scheduled? Where do you really get irritated or agitated when circumstances don’t go smoothly? For me, it’s often in the smaller spots of life — daily appointments, driving in traffic, not being able to reach people on the phone. For whatever reason, I seem to do better with the bigger events and struggle in the smaller ones. What are the growth areas for you in learning to adjust to changes in your life’s circumstances?

The final principle (the one that I was going to focus on in this entry before my travel delays occurred) is that of learning. A repetitive theme in the literature on leadership is that leaders (and future leaders) are learners. They learn from others. They are observant. They are self-motivated to learn through reading, seminars, and workshops.

One theme I have observed is that individuals who are successful in “life” (that is, in managing their lives personally and professionally) is that they often integrate principles and concepts from divergent areas. It it good to be knowledgeable and competent in your professional area of expertise. But, in many ways, that is baseline — it is expected. Leaders learn from other areas of life and apply those principles to their business or relationships. For example, I remember one author that taught relational leadership behaviors that he learned from his hobby of competitive sailing. Another executive of an organization I know is always asking his friends what they are learning.

I read a lot. And I try to “keep up” in the fields in which I practice — psychology, business succession, wealth transfer, family relationships, and the various struggles individuals and families have. But I find my true value comes when I can bring information from one area to another (e.g. I am finding parallels in the principles in working with family-owned businesses to the area of family foundations, many of the challenges are similar.)

The reason I was planning on writing on this “learning” principle is because I am headed to Chicago for training in a new computer-based program for ADHD individuals that has been shown to have an 80% success rate in helping them with the issues of attention, concentration, distractibility, organizational skills, difficulties learning & retaining information. The research is impressive and I am excited to learn about this program. I’ll let you know what I find out — and how it may relate to some seemingly unrelated area of life.

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What Do You Do When You Are Overwhelmed?

Tuesday, January 29th, 2008

Ok. Confession time. I am feeling overwhelmed. It seems like I have more work (and other life tasks) to do than I have time and mental (or emotional) energy. [I can hear the thoughts now: “Physician (or psychologist), heal thyself!”]

Let me explain the reasons for my current condition (from my perspective, that is; my wife will probably have other factors she would add). I believe my “overwhelmedness” is a combination of both: (a) lifestyle, and (b) a convergence of circumstances.

On the lifestyle side, I tend to run at a fast pace, pack my days and weeks quite full, and expect to get a lot done in a short period of time. So if too many unexpected challenges arise or unplanned tasks pop up, I can run short on the time and energy to complete what is before me. I have battled over the years to keep some margin in my life and schedule — sometimes I do better than others.

Add to this life pattern the fact that I have had business meetings over the past two weekends (an unusual pattern for me), and I have become overwhelmed. Weekends for me are partly for “catching up” from the week, as well as rejuvenating myself. And the fact that I had meetings over the weekends meant that I actually created more work to “catch up” from. Hence, I feel I have more to do than possible in the time allotted.

So, I thought: “Well, let’s use this as a problem-solving lesson on what you should do when you feel overwhelmed.” (I’m generally ok with a moderate amount of self-disclosure.)

First, I need to take stock and see what really needs to get done and by when. For me, it is helpful to write down all the things I think I need to do, and then to start to prioritize them (either by timeframe [today, tomorrow, this week, later] or by rank ordering).

Then I have to engage in some “self-talk”. “Ok, what really has to get done today? Why? What will happen if it doesn’t?” Often, my timeframes for getting things done are more about how I will look to others (i.e. what I think they will think of me if I don’t get it done as soon as I think I should). Usually, I am able to convince myself that not everything has to be done “right now”, and that I am going to let some items slide — for my own mental health. [For example, I am two days late in getting this posting out — which is my own timeframe; I decided no one would die if if came out late.]

With my newly re-prioritized list, I then look and see which tasks or items I could delegate to someone else, rather than do them myself. Many times there aren’t too many items I can hand off. Additionally, some of us (myself included) have the pattern of taking on too much and often look to others to “help us out”. This is ok in a work setting, if you have an administrative assistant whose job is to do these types of tasks. Both the pattern becomes problematic if we consistently overcommit ourselves and ask our spouses, family members, friends or colleagues to bail us out.

After delegating whatever I can (appropriately), it is now time to “dive in”. This means I start on the most important task and work on it until it is completed. Then I tackle the second most important task. The challenge is keeping focused, not getting distracted by minor interruptions, and working until the task is complete. Having a number of partially-completed important tasks does not bring the sense of relief and accomplishment that comes with successfully and fully completing a highly important task.

If you are truly overwhelmed (by my definition, at least), you are not going to “dig out” in one day. It is a longer term situation. Therefore, my next principle is to keep doing those things that are necessary to re-energize and rejuvenate you. Now is not the time to quit exercising. It is not the time to load yourself up with chemicals that give temporary energy or relief, but which will create a backlash (think sugar, chocolate, caffeine, alcohol). And don’t significantly reduce the amount of sleep you get. When getting caught up from being “buried”, we use a lot of mental and emotional energy. Sleep deprivation will just make matters worse. Now, realistically speaking, we may cut back on our exercise program, or work later (or get up earlier) to a degree, but the issue is one of moderation.

Two more points. First, celebrate the victories. As you knock off tasks that needed to be completed, be sure and take time to feel good about it. Take a breath, stretch and say, “OK, that one is done.” Then dive in to the next task (it generally doesn’t help the overall plan by celebrating for hours!)

Second, make decisions today that will not continue to create the overwhelmed pattern next week. Say “no”, “that will have to wait”, “I’ll have to get back to you on that one.” Probably one of my biggest problems is continuing to say “yes” or to fill my calendar, leaving little time for margin. So check yourself and make sure you aren’t putting yourself in a “repeat this bad week” mode for the future.

Finally, I have been focusing primarily on getting the tasks done. But the real cost of feeling overwhelmed is how it impacts our relationships with others. We are rushed. We don’t have time to talk. We are irritable and “short”. We become primarily self-focused on our lives and what we feel we need to get done. We are unavailable (physically and emotionally.) And although those around us who care about us are willing to “put up” with us for a while, over the long term, these characteristics can really damage the relationship. [Guilty as charged. Gotta go talk to my wife.]

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The Healing Power of Music — or Whatever Does it For You

Sunday, September 23rd, 2007

A week ago, I had the privilege of attending a music festival with my son, Daniel.  Although the festival is several days long (and many people go and camp out, playing music all night long), we were only able to go for one long day. For those who are not familiar with it, the Walnut Valley Festival can sound like a small-scale gathering of country hicks — it is located in Winfield, KS, a small community one hour’s drive outside of Wichita, KS.  But the festival has been the home to the national acoustic guitar flat picking championships for 30 years, has between 12,000 - 15,000 attendees each year, and a variety of musical styles are represented.  Performers as diverse as Nickel Creek, Alison Krauss, John McCutcheon, the Dixie Chicks and Byron Berline have played at the festival over the years.

This year I thoroughly enjoyed the high energy rockabilly style of The Wilders , the humorous entertainment of the Italian maestro of acoustic guitar — Beppe Gambetta , John McCutcheon’s irreverant political satire and command of multiple instruments, and the driving rhymic jazz of Tommy Emmanuel.  But probably the most delightful surprise was my introduction to The Greencards, an up and coming bluegrass/jazz group who play in a style reminiscient of Nickel Creek.  They are a trio from Austrailia and Great Britain who have mastered a traditional form of American music and added their own twist to it. (Some friends of my son’s had heard them and encouraged us to go and listen to them — there are four stages going simultaneously at the festival, so you have to choose who to listen to.)

Now, why am I writing about this?  I obviously am not a music critic and the theme of this blog isn’t music.  However, I was moved deeply during the time — as I often am when I listen to music.  For me, music (and especially music with no lyrics) is healing.  In fact, I firmly believe that when I listen to purely instrumental music for a period of time, I can actually feel its impact on my brain.  I”feel” different — I calm down and relax, there feels like activity in parts of my brain that I don’t usually experience, and the “high activity” parts of my brain related to words gets to relax.

Now add live music to sitting outside, with a breeze on your skin, sometimes drizzling rain, sometimes partly sunny, sitting on a grassy hill (at one of the stages, at least), and watching a variety of people — different ages, various backgrounds, and different reasons for attending (for some, it is an annual ritual, for others it is an introduction to new types of music, and for many, it is a reason to get together with friends) — and you get an incredible multisensory experience.  And that doesn’t even include the food.

You may not especially like music.  That’s ok.  I am not trying to sell “music”.  But I hope you have other, similar experiences that provide this type of restorative feeling to you.  Biking, sailing, hiking, fishing, reading a good novel, gardening, painting, sewing or knitting, hunting, watching the stars, running, — whatever it is, I would encourage you to make some time for it.  And if you are like most of us today, you will need to plan in advance, otherwise it may not happen.  What would you like to do?  When?  Get out your calendar and write it in.  And enjoy — both looking forward to it, planning it, experiencing it, and reflecting upon it.

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