Just some musings and observations from the past week– from the news, working with some businesses, and some reading.

It appears that the character quality of responsibility is slowly (?) disappearing from at least some parts of our culture.  It is an odd experience — on the one hand, to be dealing with businesses and managers where they are all about responsibility — both giving it and expecting it from managers, sales people, and employees at all levels.  While on the other hand, to see “leaders” (I use the term loosely) who seem to spend most of their time and effort in avoiding responsibility — making excuses, but mainly blaming others.

And what is really interesting is that many seem to be attempting to place “responsibility” on institutions (Fannie Mae, Freddie Mac), career categories (mortgage brokers, investment bankers), political parties (”its the fault of …Republicans, …Democrats”), even laws (”its due to the repeal of the … Act).  Funny.  I thought individuals made choices and complete actions.

Similarly, it appears that many of today’s leaders want to take responsibility for “fixing” other people’s mistakes (at least that is the claim on the front end of a decision to be implemented over time, with the actual results to be determined).  And even the general populace (or maybe it is the media’s presentation of the populace) seem to want someone else to fix problems.  But rarely do I hear individuals stepping up and saying, “I was wrong. . . I misjudged the situation and had an error in judgment. . . I made a mistake.”

Why is this?  Fear of being sued?  Being afraid of public embarrassment?  People not really believing they did anything wrong?

And yet in business settings in which I am working, I consistently have seen individuals who have “messed up” and who admit it, apologize, and attempt to rectify the situation.  Now, interestingly, an apparent difference is that it is clear who made the decision or committed the action.  And also, members of the system in which they function hold them accountable — and “call them” on their mistake.

So maybe one factor we need to work towards in the “public sector” (in this case, government) is to clarify when a decision is made and who is responsible.  But the challenge seems to lie in the fact that, many times, in government it takes multiple parties to make and implement a decision (the Senate, the House of Representatives, the President).  So when multiple parties are involved, does that mean no one is responsible?  Or, conversely, does it actually mean that all parties who are involved are responsible (my current position).

It is just that the juxtaposition is stark.  In small to medium businesses (I think it may be different in larger corporations), doing “business” means making and implementing decisions, taking risks, and managing the results.  And if you make a poor decision (or fail to implement a good decision), you experience the consequence.  In the public sector of government, the whole process and concept seems foreign, even counter-cultural.

For me, until the practice of being able to hold public officials (or those within large business organizations) accountable for decisions made and actions taken, I have little hope of good decisions being made and implemented (”good decisions” being ones with that have positive results).

I am open to your thoughts and comments (just click on the title of the blog and it will send you to the comment section OR go to www.drpaulwhite.com/blog and scroll down to the comment section).

Recently, my wife and I have had a couple of experiences together on which we both commented to one another.

One experience was actually two separate events that were similar and which occurred close together. As a family, we enjoy music and frequently go to music events of various kinds — concerts by professionals, school concerts, musical theatre productions, and free community events (e.g. concerts in a park). This summer we had the opportunity to go to a couple of professional productions and were able to take along some younger friends of ours and our family. The evenings went well and we drove everyone to and from the events. Now, we don’t invite or take others along in order to be thought well of, to receive praise, or to be viewed as magnaminous — we like to share the opportunity with friends who will enjoy the event but may not be able to go regularly. But both Kathy and I were struck by the apparent lack of appreciation (or at least, the lack of communicated appreciation) by the young friends who went with us. There was a casual, “Thanks!” as they got out and shut the door, along with a “See you tomorrow!”

This is in sharp contrast to another experience we had recently. A group of young single adults asked us to have a party at our place (we were pleased they felt comfortable to ask us) — and so we had a combination “hang out”, croquet, volleyball and outdoor movie night (we hung a cord between trees and hung a sheet as our movie screen). The evening turned out to be a lot of fun and we didn’t do much — they did most of the setup and all of the clean-up. So it was really no big deal for Kathy and I — it wasn’t costly in time or other resources. But the continual, repeated thanks we received from numerous members of the group has been almost overwhelming. Not only that night, but several times since, a number of individuals have gone out of their way to express appreciation to us. Again, we didn’t host the party in order to “look good”, or receive kudo’s. But the thankfulness and gratitude was encouraging to us — and in stark contrast to our other experiences.

Now the first group of individuals may be appreciative but as G.B. Stern has said, “Silent gratitude isn’t much use to anyone.” And I found an Estonian proverb (do you know where Estonia is?) that states: “Who does not thank for little will not thank for much.”

As I work with financially successful families, one of the repetitive concerns voiced by the senior generation is that they don’t want their children or grandchildren to develop an attitude of entitlement. And I can honestly say that the amount of wealth a family has is not the best predictor of the next generation’s attitude — either of gratitude or entitlement. I work with some extremely wealthy ($50M and above) whose children are grateful for the little (and big) things their parents do for them (I know some young adults in families in the same range of wealth that don’t seem to have a clue about being thankful.) And I have worked with children, teens and young adults of a wide range of socioeconomic status who consistently whine, seem to always want more, and who do not seem to appreciate the sacrifices their parents (or grandparents) make for them. Sadly, this latter group also seems to have a hard time enjoying life.

So the point?

First, it never hurts to be reminded to not only be thankful for all the good things in our lives, but also to communicate thanks to others. There probably is a point where you can be overly grateful, but most of us are a long ways from that point.

Secondly, if you are a parent (even of young adult children), I would encourage you to reaffirm the importance of communicating appreciation to those who do something or give something to us. This can be done in many ways — a phone call, a hand-written note, an email, a “thanks for ..” the next time you see the person. And, as a parent, you may need to help structure the action (help them find a time and place to actually “do it”).

I know Kathy and I have been encouraged by some simple “thanks” this week. Hopefully, we can send a wave of encouragement to others in our lives, as well.

I have observed a common pattern across many areas that I work (and live) — people avoiding dealing with tense or conflictual situations in their relationships with others. And almost always, not dealing with the situation creates additional problems or makes the conflict larger and more intense (often involving more people than were originally involved).

And it happens it lots of settings:

• in family businesses, between family members working together
• in office settings, between coworkers who can’t get a long
• in marriages, between spouses
• in extended families, between parents-in-law and their children’s spouse
• in schools, between teachers and parents of the students
• in wealthy families, between siblings who are inheriting wealth
• and on and on.

Now, I am not going to try to address all the issues relevant to conflict in relationships, that would require a book (or two). But let’s look at some core concepts.

First, why do people often try to avoid conflict? I think there are lots of potential reasons, but let’s identify a few.

1. Many people do not like emotionally-charged situations, and they feel if they raise the issue underlying the conflict, emotions will get out of control.
2. Most people don’t like others to act or communicate in an angry way towards them, and will almost anything to avoid this type of interchange.
3. Some individuals believe that, in conflict, someone must either “be wrong” or have done something wrong, and they don’t want to be accused of this.
4. Most of us, when we have done something wrong, don’t like admitting it or apologizing for our error.

The problem is — not dealing with conflict in a situation doesn’t make it go away. In fact, frequently, things get worse. When there is tension between two people, or when there is a relational break (that is, the two people are not communicating much at all, if any) — not dealing with the issue creates additional problems, including:

• Others notice the tension and it makes them feel uncomfortable.
• Communication between the two individuals becomes minimal and ineffective.
• Other people get pulled into the conflict, and often begin to “take sides”.
• The people involved in the conflict experience a lot more emotional tension in their lives, with their emotions “building up”, and often spilling over into other areas of their lives.
• The relationship becomes more and more distant, sometimes to the point of total cut-off between the two parties.

Now, I am not suggesting, that if you are in the midst of a conflict in one of your relationships, you should run out and “deal with it”. Why? Because most people who have the habit of avoiding conflict don’t have very good success at resolving conflictual situations on their own — they don’t haven’t been practicing how to deal with conflict in their daily lives (we all have it, you know), they have misbeliefs about what should be done (”we just need to sit down and talk it out”), and they may not have the skills to deal with the situation effectively.

So what should you do?

First, take stock of your relationships and see if there are any that currently have significant tension or conflict that is getting in the way. Admit to yourself that there is a relationship that needs attention.

Second, observe how the tension in your relationship is affecting your life and those around you. For you to seriously consider dealing with the situation, you are probably going to need to be convinced that the conflict is creating problems in your life. You may want to ask those close to you in the situation (coworkers, family members) how the tension affects them (don’t ask it in a way where you are looking for support for your position in the conflict).

If possible, seek some help from someone who can help you deal with the conflict in the relationship in a positive way. Get some counsel from someone you admire and observe that they seem to be able to address relational tensions in their lives in a healthy way. Sometimes it may be beneficial to talk to a professional counselor, business coach, or facilitator — to help you and the other person meet together to resolve the issues creating the conflict.

Do some reading that can help you grow in dealing with conflicts in your life. Whatever the conflict you are currently experiencing, if you are a habitual “conflict avoider”, be assured this will not be the last difficult relational situation you have to deal with — there will be more. So it would be wise to start to grow in your ability to deal with tensions in relationships in a healthy way. There is a great book, Difficult Conversations: How to Discuss What Matters Most that a number of my clients have found to be quite helpful in guiding them through tough conversations they needed to have with someone in their life. Additionally, Lewis Smedes has written an excellent book, The Art of Forgiving, that is also extremely helpful.

I have conflict in relationships in my life (just ask those close to me), and I am still learning how to deal with those tensions in a healthier manner — I think we all can. Let’s just commit together to not let tensions in relationships fester to the point where they poison our lives — it will make all of our lives healthier.

On this Father’s Day, I thought I would reflect some on the lessons I learned from my grandfathers.

My Grandpa White was the only child in his family and his father died when my grandpa was 16 years old. As a result, he became in charge of the small family farm and the “man of the house” at that young age. I heard stories growing up how my grandfather was a creative problem-solver. For example, he set up a water supply system from the spring on the farm to a storage tank in the farmhouse. He also was frugal, but figured out how to get what the family needed with the limited money they had — he would buy slightly damaged apples at the general store (and cut out the bad spots) for a significant discount.

My Grandpa White lived closed by our home and I spent a fair amount of time with him while growing up (I was the youngest grandchild, however, and he died when I was in high school). Some of things I remember about him and the lessons I learned from observing him:

• Make do with what you have. My grandfather, like most who lived through the Depression, saved all kinds of things (but not obsessively so) — nuts, bolts, pieces of wire, scraps of wood — which he then would creatively use to fix or make needed items. The related lesson was to keep using what you have (by maintaining and fixing it) in contrast to buying a new one.
• Enjoy the simple things of life. I have vivid memories of my grandpa smiling and enjoying a ripe piece of watermelon on a Saturday evening in the backyard, or shaking his head in pleasure, saying, “Mmmm, mmm” when eating homemade vanilla ice cream.
• Do the job right. My grandfather had a reputation of building things to last. I remember some wooden benches he built to use at a picnic bench at our family’s lake cabin — and he used heavy pressure treated rough-sawn 2×12’s with mammoth 16d galvinized nails. They were so heavy, you let somebody else move them!
• Do what is right and don’t complain when others don’t. My grandfather had the reputation in our community of quietly doing the right thing, serving others, and not drawing attention to himself. Similarly, there were a number of external circumstances which occurred in his life that created significant challenges for his family — like the government buying the family farm during WWII for far less than it was worth (the farm was next to a new ammunition plant). But I never heard him complain or tell stories with a tone of bitterness.

My Grandfather Tripkos (my mom’s father; his father immigrated from Czechoslovakia in the late 1800’s) was also a farmer, in the “bottom lands” next to the Kansas River. Although I was not as close my Grandpa Trikpos, he also taught me life lessons through his example:

• Enjoy life. My Grandpa had an infectious laugh. He was smiling constantly. He was always telling or making jokes. And he loved to laugh at others’ jokes. He was just plain fun to be around.
• Make time for family. My family lived 20 minutes from most of the Tripkos side of the family (grandparents, aunts & uncles, cousins). But we frequently visited them (Saturday evenings, Sunday afternoons) and my Grandpa was in our home often, usually for meals. He often drove down for Sunday meals and was always there for major holidays. And I specifically remember pitching in a Little League All-Star game with grandpa there in the stands.

None of the lessons mentioned above are earth shaking — sort of like my grandfathers. They were solid men, not spectacular. They were faithful husbands and fathers for decades. They worked hard, provided for their families in spite of extraordinary life challenges (my Grandpa Tripkos’ farm and home were flooded during a major flood in 1951 — the family lost the home). But if I can live, and help my children live, with these lessons in our lives, that would be pretty good — solid, acceptable, just like the lessons themselves.

Much of life is not magic or spectacular. As one of my friends says, “Life is daily.”

And when we look at the goals so many of us have –

• to be healthy physically – in shape and not overweight;
• to be moving toward financial independence;
• to have healthy family relationships – in our marriage, with our children, and among our extended family –

many of these goals are largely the result of daily actions and taking time each week to devote to these goals.

Exercising a few times a week, eating healthy and in moderation, and getting enough sleep – moves us toward physical health.

Working hard, spending less than you earn, using what you have versus buying something new, saving regularly, investing wisely, and learning to be content in your circumstances – leads toward financial independence.

Similarly, there are some foundational habits that lead toward healthy relationships in families. And in my work every week I see both: a) families (or family members) who say they want healthy relationships but consistently do not make the choices necessary to bring about the health they desire; and b) families who have strong, warm relationships with one another as a result of habits and structures they have built into their lives over the years (and continue to do so.)

This is true for young couples, young families with children, middle-aged parents with teens or young adults, senior parents with adult children and grandchildren, wealthy families and those lesser financial means.

Let’s look at some of those patterns.

1. Spending regular time to be in touch with each other’s daily lives. This will look differently depending on the life stage of the family. It may mean talking or emailing a couple times a week (for families with children out of the home), eating dinner together regularly, taking walks together in the evening and catching up on the day’s events.

2. Having regular leisure time together. Again, the format will differ. This might mean going on a camping trip once a year. Doing leisure activities together occasionally – playing golf, fishing, going shopping, going to a concert, playing cards or a board game, or eating out together – hopefully an activity that allows for interaction during the event.

3. Taking time to have significant conversations about meaningful topics. It is difficult to have “deep” conversations spontaneously – the circumstances rarely work out right (the other person is distracted, there are kids around, someone interrupts the time, etc.) I find that people who want to have significant conversations with others plan for them. They think through what they want to talk about; they let the other person (or persons) know they would like to set aside some time to talk; and they schedule a time and an appropriate place.

It is important to note that this is true in a variety of relationships: couples; parents / kids & teens; senior adults and their adult children; and extended families (matriarch/patriarch to the rest of the family).

4. Being available to listen when others want to talk. (By the way, this is my biggest personal deficit area.) One of the key components to healthy relationships, seemingly especially with school-age children and teens, is being available when the other person has a need to share what is on their heart. This is one of the benefits of moms being home after school when kids get home, the “travel time” to / from school and activities, running errands together, cooking meals together, or working on projects together.

Unfortunately, most of us who are in the parent role tend to focus more on what we want to communicate to our kids, and often do not ask enough questions and just listen (guilty as charged).

5. Working through tensions, miscommunication, and conflict. Healthy families realize that no one is perfect, that miscommunications happen, it best to work to resolve a conflict rather than avoid it, and forgiving others when you have been wronged works a lot better than holding a grudge. So much hurt, pain, and damaged relationships could be avoided if families would realize that problems occur in family relationships and it is best to take proactive steps to deal with them.

If I could make one request from many of the families that I meet (often in passing) – do yourself and your family a favor: build some foundational habits and structures in your family’s life that will foster healthy, close relationships that you will enjoy for years. I will close with a number of specific action steps you could take (depending on your life stage):

• Sit down at the dinner table at least 3 times a week and eat dinner together, including some conversation about your day.
• Hang out with your kids, either in their room or in your bedroom, at the end of the day and chat about the day.
• Take a walk with your spouse after dinner and hear about their day.
• Call or email your college-age or young adult and ask them what they are looking forward to in the coming weeks.
• Schedule a family gathering for the extended family to get together, share a meal and hang out (keep it simple; it is more likely to happen, and don’t make it mandatory that everyone is able to attend before you schedule it.)
• Have an annual family meeting to communicate how the business has done this past year, what new projects came about, challenges encountered, and the plans for this coming year (keep it global and topical, don’t share specific financial information.)
• Offer to help your adult child on a project they need help on. Let them run the project; don’t offer unasked for advice, and just be their helper.
• Think of your own application of these principles, and write it down here: __________________________________________.

Have fun!

Although I am a psychologist who has published research myself, and reviews and uses research findings in my everyday work, those of you who have known me for a while also know I have a bit of a skeptical (and sometimes cynical) view of claims made by researchers (and even more so, claims reported in the mainstream media). Part of my skepticism is based on experience of seeing research questions, designs and results skewed by the researchers’ a priori biases (i.e. the beliefs they held prior to the research, which affected how they looked at the problem). And part of my cynicism is based on the stupid things that we sometimes research — like the research psychiatrists did over a ten year span to determine that infants have different temperaments. Psychologists, psychiatrists and other social scientists seem to “shine” more than others in the area of stupid research.

Having said all of that, I now can report that psychologists have verified what many of our parents told us when we were kids and teenagers — that “work is good for you“. Or, alternative expressions included: “It will be good for you to get out there and sweat for a while.” “Idle hands are the devil’s tool.” Or, “Work never hurt anyone.”

So, if you (or your kids and grandkids) come from the worldview that having research to back up your beliefs gives you more credibility, you can now say with confidence: “Research has shown that work is good for you — emotionally and for your overall psychological well-being.” People who work tend to be more emotionally healthy and they find more satisfaction in their lives.

Additionally, we know that the most important aspects of work-life to manage are the transitions — from student-life to work, from job to job, from work to nonwork (being laid off, staying home with children, retirement) and from nonwork to work (reentering the workforce after being out for a while).

Do we need research to tell us these points? Probably not. But I thought I’d share them with you. If you want more specifics, see the May-June 2008 edition of the American Psychologist.

Have a great week. And for those of us who are fortunate enough to have the privilege of working, be happy and remember that working this week will be good for your mental health.

Mother’s Day reflections are helpful and important, I believe, because they remind us to think about our life over a longer time frame. Most of our daily lives are just that, “daily”, and very present-focused. As a result, we tend to not pay attention to the longer trends in our lives — which includes parenting (both being “parented” and parenting our children).

So let me make one or two reflections, both from my mother as well as observations from watching my wife with our four children (now 17, 21, 25 & 25).

From my experience, mothers are:

• Self-sacrificing. Mothers give of themselves from the very state of pregnancy, through birth, infancy and nursing, on throughout their lives. Whether it is biologically-based or not, mothers seem to serve their children in a sacrificial way more than dads do. In fact, one weakness I think many mothers have is that they give too much to others and, as a result, don’t take care of themselves well.
• Able to show love in ways that are meaningful to their children. Although dads obviously love their children, we seem to be more limited in how we communicate our love to our kids (financial provision, discipline). Mothers, though, seem more versatile in their expressions of love — and seem to parallel the five love languages which have been identified: verbal praise, time, touch, gifts, acts of service. Think back to your childhood — how did your mom show you she loved you? Hugs, rubbing your back at night (touch). Telling you that you did a good job (verbal praise). Being there when you got home from school, or attending your school activities (time). Making you your favorite meal for your birthday or helping you get your big homework project done (acts of service). Knowing that you really wanted xy or z for Christmas and making sure you got it (gifts). Moms are great at showing us that they love us — and do so in different ways.
• Available and good listeners. The moms that I know and see who are “connected” with their kids (whether they are school-age, teenagers, or young adults) have a knack for being able to get their children to talk and share what is important to them. And they work at it — they know when their child is upset and also are aware when they aren’t “talking”. Listening takes time — hanging out in the kitchen, running errands together, sitting on their bed at night. And good listening requires putting problem-solving on “hold” — which is why dads typically aren’t as good listeners, we tend to move into problem-solving too quickly.

Obviously, there are lots of other characteristics mothers have, but these stick out to me.

Let me close by sharing why “mothering” is so critical (the points are valid for fathers, too.) Children learn about the world from their early life experiences, and primarily those within the family. In essence, the family is their “world” in the early years. Therefore, whatever experiences and lessons they learn within the family, they tend to generalize to life and the world, as a whole. So if parents are trustworthy (they do what they say they will), children largely believe authority figures can be trusted. When mothers care for their children, give them a sense of security and love, and respond to their needs, then children feel safe to explore the world. Obviously, Erik Erikson and others have expounded on the psychological needs of children (cf. Maslow’s hierarchy of needs).

I believe we are missing this major point in our culture today. In many ways, we have minimized and degraded the importance of parenting, and specifically mothering. Although I am well aware of the economic realities of many families, that both parents may need to work, we also must assert that it is better for a child to be cared for primarily by one of their parents (and I believe mothers are generally better nurturers than dads) in their early life, than to be in a day-care setting.

When asked by young parents on whether a mother should stay home or not, I always say: “Generally speaking, if you can make it financially, the longer you can stay home in the early years, the better. Eight weeks is minimal. Three months is better. Six months is better yet. One year, two years, three years, until kindergarten (or beyond), is incrementally better.” I know it is a sacrifice, but I believe the benefits in the mental health and well-being of the child (and the family) is worth it.

Is this a value-based decision? Yes, largely. And there are exceptions on both sides — mothers who stayed home and it wasn’t healthy for them or the child; and mothers who have worked from early on and their kids are doing great. But it is not good to make decisions based on exceptions.

Regardless, I want to emphasize — mom’s are important, they give something to us that dad’s typically can’t, and we need to give honor and respect to those women who are choosing to invest into their children’s lives (regardless of whether it is full-time or while working outside of the home.)

I took some time off this weekend to “do nothing” — more than usual, at least. So Friday night, I went to a baseball game (to me that is pretty close to doing nothing!) with my family and hung out with some friends. After doing some chores on Saturday, I went fishing for a while (a more correct description would be “beating the water and losing lures”), went to a movie, and then hung out in the nice Spring evening shooting the breeze with some friends. And today, I helped my wife do some gardening, did some reading, and took a walk in the woods.

To be honest, I needed to do nothing. I was (am?) pretty emotionally worn out and needed some mental space. I kept asking Kathy, “Why am I so tired?” and she started listing off the various projects I am involved in. And I said, “Oh, yea.” So I kept choosing to rest, piddle, and slow down. And it was interesting this weekend, as I interacted with others, a lot of people said, “I’m really tired.”

And it made me think, “Why are we so busy?” What drives our busyness? So, obviously, the starting point is to look at my life — what drives me? why do I choose activity versus rest? Why do I fill my schedule full? Lest those of you who know me well start to write and tell me why, my goal isn’t to do a full self psychoanalysis here. But I will share some thoughts that are relevant both to me — some in the past, some in the present — and others I know.

It seems a large part of our busyness — whether it is work-related, or family-driven — is driven by fear. Fear of “falling behind”. Fear of not knowing something important that we think we should know. Being afraid that we are going to miss out on some opportunity. Being anxious that our kids are going to be “behind” — in academics, in sports, socially, with regards to the latest gadget.

I observe the phenomenon frequently in youth sports. We are starting our children to participate in organized sports at earlier and earlier ages — T-ball, basketball, soccer, etc. — largely because we don’t want our kids to be “left behind” and not be competitive later in life. Reality check: Many successful athletes did not start playing their sport until junior high or high school. And many middle school and high school athletes, who are quite gifted, are dropping out of sports due to burn out.

Just this weekend, a friend who coaches his kids’ soccer team asked me if my son played in select club tournaments when he was 9 or 10. My son, who was an All-State soccer player in high school, didn’t start playing soccer until middle school. The father replied, “That settles it. I’m not sacrificing my weekends with my family for tournaments at this age.” Bravo. (I’m surprised we don’t have leagues where parents push their children around the field in strollers so they “will get the feel of the game.”)

But I see it in business, too. Someone sees or hears a spot on the news, or reads an article or blog, about “successful businesses do xyz” and all of a sudden they come to the management team and say, “We need to be doing xyz. Everyone is doing it and if we don’t, we’ll be left behind the competition.” It is like chasing money market returns from last year. It looks good, so let’s go after it.

Now there is a type of busyness that comes from a high drive to achieve. These people often have high energy levels, are goal-oriented, and want to be “successful” — however, that may be defined in their field of expertise (including parenting). Not to get too psychoanalytical here, but sometimes these people’s drive for achievement can be rooted in fear, too. Often the drivenness comes from earlier life experiences that they don’t want to experience again (this was common for Depression-era entrepreneurs). And sometimes it just seems to be the person’s personality type.

But when busyness creates physical lack of wellness due to not taking care of oneself, or when your schedule is so full you have virtually no time or emotional energy to invest in relationships (family and/or friends), or you just don’t have the mental or emotional energy to do “it” anymore, then it is time to do some self-reflection.

It seems to me that a few well-placed actions can help stem the tide against our culture of busyness.

1. Be clear about your goals. What do you want in life? What are your business goals? What are your goals for your children? If you don’t clarify your goals, then you are at risk for being driven by the latest fad that blows by.

2. Set like-minded people around you. We all need support. And our culture — through the media, our neighbors, our coworkers, and our competitors — give us seemingly hundreds of messages a day that we need to be going faster, working harder, doing more, etc. We need a cadre of friends, colleagues and compatriots who have similar values and goals to be “reality checks” for us, to serve as examples in their lives, and to help us weather the forces we are moving against.

3. Create structures in your life that facilitate accomplishing your goals. If you want to get in better shape physically, it makes sense to structure exercise into your week. If you want to have good family relationships, then you better schedule time together that allows for talking about what is going on in your lives. If you want to have a profitable business that provides excellent services, then you better have mechanisms in place to measure profitability and the quality of services provided. Additionally, existing structure creates resistance to distractibility. If I have a meeting every Monday at 9 a.m. with my team that is core to our business plan, then that is a barrier to scheduling something else at that time that may not be as important.

Most of us are busy. Many of us are busier than we want to be (myself included). So, we (I) need to take some responsibility for our lives and ask ourselves: If I am busier than I want to be, what is driving me to make the decisions to keep so busy?

The dynamics between parents and their kids changes as both get older — this is true when children move from toddlers to school-age to teens and beyond. It is especially true when they become adults.

Here are some new skills needed in these adult-adult relationships (from article, “The New Generation Gap” in the July edition of Worth).

To a great extent, the skills needed to parent adult offspring well are the same as the same as the skills needed for parenting young children as well. These skills, however, must be applied in new ways as children age, as a relationship shifts from that as a caregiver and child to that of two adults. This move to adult-to-adult interaction, within the context of an ongoing parental relationship, presents the most challenging dilemma for many families. We have identified specific tactics for smoothing this transition.

Establish healthy communication patterns

The rules of healthy communication are deceptively simple. For example, the primary rule–speak for yourself– seems as if it should be as natural as breathing. But many unhealthy variations abound. The second rule–listening to others–is likewise much more difficult to master than it appears. In many families, true, active listening is a rare commodity. There are other communication skills that are vital to building strong bonds: avoid criticizing, belittling or insulting others; remain in the present and jettison past offenses; and show respect for one another. They seem obvious, but many people find it all too difficult to follow these rules consistently.

Teach and learn appropriate assertiveness skills.

Assertiveness is the masterery of standing up for yourself and communicating your needs in a manner that minimizes the potential for offending the other person. The two most important components of assertiveness are 1) the well-crafted statement that offers several steps to address a recurrent problem, and 2) the practice of saying what you mean in the moment. Simply put, the ability to say “yes” if your response is yes, and “no” if your response is no. Assertiveness is a mainstay of healthy communication, but many adults struggle in applying these skills to their relationship with their parents. This is especially true when offspring fear reprisal from their parents, particularly the loss of financial support.

Actively build trust.

Trust is essential to any positive exchange between two people. In healthy relationships, building trust involves an ongoing process. The foundation of trust is the belief that the other person does not intend to harm you. Trust also requires acceptance, accountability and openness. In contrast, keeping secrets, denying accountability, acting irresponsibly, blaming others and attempting to exert control are patterns that damage trust and impair the building of healthy relationships.