Dr. Paul White

Rejuvenation — What re-energizes you?

August 24th, 2010

I am just returning from a few days off. And it never ceases to amaze me how different people are in what constitutes a “vacation”.

I think it is critical to know what rejuvenates you and to actively include these activities in your schedule. I will admit that I am not very good at taking long vacations (although I am starting to think about them more seriously), but I do think I am fairly good at knowing what re-energizes me, and including those activities in my daily and weekly schedule.

Unfortunately, I think the media blitz we all face daily plus reports from others around us bias us away from those activities which we may really desire. Let me share a few examples of categories of rejuvenating activities (and feel free to share your own ideas).

Nature. This is first, because it is my #1 category. I truly don’t feel like I have been on vacation unless it includes some significant time in nature — staying at a cabin in the woods, hiking, fishing, rafting, swimming in the ocean or a lake. I am fortunate that I live in an area where I have nature surrounding my house (trees, birds, singing insects & frogs, deer and other animals). So when I come home from work, I have the opportunity to have a brief respite from the stresses of the day.

Music. Music can be very restorative. And different kinds of music help us in various ways — soothing instrumental jazz, mellow folk music, energizing bluegrass or classic rock, classical music of various genre’s. I personally am finding selective use of music is more impactful than having it on all the time (e.g. in the background).

Silence. We live in a busy, noisy world. And we add more noises to our lives with talk radio, the news on TV, background music. Finding a quiet place can be a challenge, but incredibly rewarding. Sometimes after I arrive and get settled in my office, I take just 5 minutes to sit, be quiet and enjoy silence.

Solitude and reflection. I am an extrovert by nature, and in my early adult years, I would rarely choose to have an extended time of silence and reflection on my own (I was always looking for a party!). And I still cannot take as much time by myself as my wife enjoys, but slowing down, not sitting in front of the TV (or computer), getting by myself, reading some reflective material (and even occasionally writing in my journal), certainly has a place in restoring my inner soul.

Social interaction. Some people (usually extroverts) actually get energized by being around others. They (we) enjoy the energy from being in a social situation or experiencing an event with a large crowd. Like anything, getting energized by being around others needs to be done in moderation (extroverts can become like over-tired two year old’s — everyone else knows they are tired and need to go to bed before the person themselves do!)

Spiritual reflection and learning. This could be similar to solitude and reflection, but sometimes activity is more self-focused — reflecting on one’s life. This activity may include reading sacred writings, inspirational books by spiritual leaders, or going to a retreat to obtain spiritual instruction. Without keeping one’s life centered on your core spiritual beliefs, your life is at risk for spinning out of control.

Physical activity. For many of us, our work and daily lives are sedentary and inside. Getting physical activity and exercise, along with experiencing the sunlight and breeze on our skin gives us more energy than if we continue to sit at a desk or lying on our bed. (For me, the combination of physical activity + nature is a wonderful combination.)

Hobbies, artistic activities and recreation. This is a combination of a fairly broad range of activities but, when done appropriately, they are restorative — they re-create us. The activity can vary tremendously — painting & drawing, building models, gardening, playing softball, knitting, woodcarving — which is part of their beauty. Each person can pursue a wide range of hobbies over their lifetime (think of the different hobbies you have done over the years.)

I am sure there are many other ways to become rejuvenated. The real trick is to: a) find out what is restorative to you (and not do something because someone else likes to); and b) do it as part of your daily, weekly and seasonal life.

I want to continue to learn and grow in practice in these areas. Please share lessons you have learned over the years in how to consistently restore your energy for life.

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Walking, Jogging & Sprinting: Some Observations and Life Lessons

June 6th, 2010

Recently, I went to our state high school track and field championship meet — it is a wonderful spectacle — thousands of student athletes, coaches, friends and family members in one stadium. Vibrant colors are displayed in the uniforms, supportive T-shirts and baseball caps, and tents (to keep the students out of the sun). Lots of sunshine, sunscreen and water bottles.

The Saturday morning before I went to the meet to watch a friend run in the sprinting events (100 meter, 200 meter, 4 x 100 meter relay), I went for a jog by my house — which meant I was running on a dirt road with pot holes and “washboard” on the road. In the evenings, my wife and I often take walks together down the road, as well.

And I started thinking about the differences between walking, jogging and sprinting — both physically, but also in life.

Sprinting. Sprinting is cool. It is flashy. In track, the sprint events are the high profile events. At the highest level of competition, the winner of the 100 meter dash is known as “the fastest man in the world”. And man, these guys and gals can fly. They are smooth and they move with beauty.

But the events only last 10 to 50 seconds, depending on the event. “Crack”, goes the starting pistol. The athletes fly down the track. And then it is over. Someone often gets hurt — falling at the finish line, or pulling up gimpy with a pulled muscle.

Jogging. Jogging — or in track, the long distance races (1600 meters [the metric equivalent of a mile], 3200 meters or the 4 x 800 relay) — are less flashy. For some, they are boring. Young women and men steadily running around the track several times. There is a little excitement and jostling for position at the beginning of the race. Many times there is an exciting finish between two runners sprinting for the finish. (And many times there is no excitement, given the large distance between the runners.) The runners are exhausted at the end and require quite a bit of time to recover from the race.

Walking. In most track meets, there are no walking races. At longer running events (2 mile races, 10K races) they may have a two mile walking race, but they aren’t very common. Walking just isn’t much of a sporting event for most people. It is boring to watch for very long. It isn’t as physically demanding for the individual — so most athletes pursue other events.

Let’s discuss some observations and lessons for daily life that can be derived from the characteristics and differences between walking, jogging and sprinting.

Sprinting is flashy, takes a lot of talent and preparation but isn’t used much in daily life. I don’t know about you, but I don’t have the need to sprint (literally, to run as fast as I can for a short distance) very often. Jogging is more for trying to keep in shape. But mostly, I walk.

In life, there are people I see from a distance or occasionally meet who seem incredibly cool. They are mega-talented, have a lot of style, and they seem to have the world by the tail. They go at a fast pace and are high profile.

But as I watch them over the long haul, many of them don’t really have staying power. They are a “flash in the pan” — bright lights & a lot of energy — but they are gone tomorrow. And often, their careers are short.

If I get in the mode of trying to sprint at work — moving real fast, making quick decisions, trying to impress others, and being primarily focused on image — I burn out fast. I don’t really get that much done. And I burn a lot of resources that require substantial time to recover. And often, I make mistakes.

Jogging takes a fair amount of effort and the distance people can jog varies greatly. Some people are in better shape than others (obviously). But even among runners, their stamina differs greatly — and you can’t necessarily tell by just looking at them.

In life, individuals differ significantly in how much emotional, mental and relational energy they have. And people’s level of personal discipline varies significantly, too. There are a lot of people who don’t have a boat-load of talent, but through commitment to get good training and daily personal discipline of doing what they need to day-in and day-out, they get a lot of work done (or develop stamina to run long distances.)

But jogging, and working consistently at a fast pace, takes energy and commitment. It is easier to walk (or not do anything), and in life, it is easier to “hang out”, do leisure activities, and not pursue goals. That is why — both for those who run long distances and those who get tasks done — joggers usually have a goal and work a disciplined plan to get there.

Most of life involves walking and walking allows for other things to be done at the same time. The majority of our life involves walking — around the house, at work, while shopping, etc. And we know walking is good for us physically. By definition, walking means you are going somewhere (versus being stagnant and passive.) In career development, I tell my coaching clients one of the major mistakes people make is to “not be going anywhere” — they are passive and waiting for something to happen.

One of things I like about walking is that I am able to do something else at the same time — think and reflect, pray, talk with Kathy, or just enjoy nature around me. When I jog (or on the rare occasion I may sprint for a short distance), my focus is on the physical activity. I am not thinking about much else.

The same is true at work or in life. If I am going at a normal walking pace, I am able to think and reflect, interact with others and enjoy the world around me while I am working. I get things done but I am not exhausted at the end of the day and I have energy left to do other things. And yes, it seems like it takes longer to get tasks done at this pace versus when I am rushing, but like the hare and the tortoise, I probably come out “ahead” at the end.

Steve Prefontaine, one of the preeminent long distance runners in the 1970’s said:

“Life’s battles don’t always go to the strongest or fastest man, but sooner or later the man who wins is the fellow who thinks he can.”

What are other lessons we can learn from these three activities? Think about it this week as you are walking.

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Lessons Learned (for Daily Life) from 20 Years of Testing Students

April 15th, 2010

Traveling a few weeks ago, I was reflecting on one of the professional activities I have done for over 20 years — testing students of various ages for possible learning difficulties (ADD/ADHD, dyslexia, learning disabilities). I realized I have learned a lot of lessons from the process — interviewing parents; testing students from 5 years old through elementary school, high school, college students and adults; following up with the students and their families years later.

It is not an exhaustive list but here are some of my observations:

Each of us has a unique combination of strengths, abilities, personal history, education and training, personality, family background and values. It would seem this should go without saying, but most of us compare ourselves to those around us — and come up “short”. There is almost always somebody better than we are — even in our strength areas. And this is true in families as well. Children need to find their own unique combination of strengths and talents (one of their siblings may be better in a specific area). And this is
especially true for individuals whose skills differ significantly from the rest of the family (e.g. artists in a family of entrepreneurs).

How we reach a certain goal or approach tasks is often more informative than whether we succeed or fail. One of the fascinating aspects of my job while testing is to observe how an individual completes a task (or tries to). There are lots of ways to correctly solve a problem — and there are lots of different ways to make errors. How we approach a task, and what we do in response to barriers or confusion ultimately says a lot about a person — and how they will deal with challenges in daily life (persevere, give up quickly, ask for help, use trial & error, use logic to problem solve).

Culture emphasizes different skills and abilities over different time periods. Part of “success” in life has to do with the match between an individual’s unique skill set and what the culture is currently emphasizing. I often tell parents (usually of students who do not have good reading or writing skills) that I am thankful I wasn’t born on a farm in the 1800’s — because I would have been relegated to a ditch digger or to slopping the hogs (feeding them, to you urbanites). I have virtually NO mechanical skills or problem-solving ability — and that is what was needed to be successful in that setting.

Parents who have successful children strive to understand their children, provide support and resources to build their strengths (and overcome their deficits). One of the more frustrating experiences is to interact with a parent who has a very narrow definition of what “success” is (e.g. good grades in school; being athletic) and their child doesn’t have the natural abilities to do well in the desired area. Wise parents observe and discover the strength areas of their children and help those skills develop — even if it is not a strength (or area of interest) of the parent. These are the youth who struggle in reading and writing who go on to become successful in business, the military, or just great all around people — excellent husbands, wives and parents.

Early, easy success in life often hinders more sustainable long-term success later in life. A pattern I have seen repeatedly is a highly talented child — bright, athletic, good-looking, socially skilled, musical — they seem to have it all. And they are “stars” early in life — especially grade school, possibly all the way through high school (sometimes, college). But at some point, “the wheels fall off”. The student hits challenges they do not have the habits, disciplines and emotional chutzpa to overcome. Extremely bright and talented students often do not have the opportunity to learn good study skills, perseverance or handling failure during the early stages of their lives. Conversely, individuals who grow into self-responsible and contributing members of their community: a) understand and accept their weaknesses; b) respond to (and do not resent) the demands of daily life, and c) find ways to gradually move forward in their life and career paths. Most successful individual aren’t “stars” or people who “hit it big” — they are individuals who consistently and repeatedly try to make good choices.

Successful parents (and individuals) focus on behaviors and habits that lead to success (daily discipline, perseverance, practice, learning building block skills, doing a job well done, learning how to problem-solve). Wise parents understand that there are behaviors, choices and attitudes that lead to positive results. Although they may use grades or achievement as measuring sticks of progress, they do not emphasize the symbols of success as much as the behaviors which lead to success. Conversely, parents whose children struggle later in life (high school, college and beyond) are overly concerned with “looking successful” — good grades, high test scores, winning in sports. Often this leads to patterns of excessive help by the parents, and cheating by the students. Ultimately, their lack of skill or knowledge becomes apparent.

If you are a parent, remember that parenting is a marathon. Keep the long-term goal in mind. Don’t settle for the easy, short symbols of success. Let your child struggle — how else will they become stronger?

If you are a grandparent, teacher, or principal — or you just know someone who may benefit from these observations, consider sharing them with someone you know.

Have a great weekend.

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A Tribute: To a Man of Great Character

January 9th, 2010

Unfortunately, when the issue of “character” is in the news today, the focus is usually on character failures — lack of integrity, marital unfaithfulness, greed and dishonesty. So to be able to talk about a man of good character is a privilege.

When thinking about the title of this entry, I was indecisive about whether it should be “To a Great Man of Character” or “To a Man of Great Character”. Obviously, I chose the latter — for two reasons. First, in the world’s eyes I don’t know if Spence Sawyer would be characterized as a “great man” — in the general terms of incredible success professionally or in terms of raw talent. Although he was talented in several areas and he was also quite successful in his profession, most who knew Spence focused on who he was as a person. So, the second reason I chose this title is because almost everyone who knew Spence would agree he was a man of “great character”. It was his character that impacted others, and most who knew him (including myself) found themselves wanting to emulate him.

Spence Sawyer died this week at the age of 78. He was born and raised in the suburbs of west Chicago and spent most of his adult life in this area, with a few years early in his professional life living in New Jersey while commuting to New York City. He was the father of seven children, whom he mentored and helped each obtain a private college education (no small feat financially, regardless of the era).

I want to highlight just a few of the character qualities that I first thought of when reflecting on Spence’s life:

Responsible. Responsibility was at the core of Spence’s being — shouldering the responsibility of leading his family and guiding his children, from childhood through adolescence and into their adult lives; taking responsibility to provide leadership in most of the organizations he was committed to (his church, his company [he worked for Illinois Bell and AT&T for forty years], the college he and many of his family members attended), and just in general daily life. If Spence saw something that needed to be done, he would make sure it got done.

Faithful. In his personal relationships, Spence was faithful to his wife, Ruth, of over 50 years, his children, grandchildren and his friends. Spence was “Mr. Reliable”. If he made a commitment, he kept it. You never had to wonder if he was going to show up; he was always there. He followed through on commitments made — in fact, you would never think of Spence not following through. He was rock solid. You wanted him on your team — and he was sought out by organizations because they knew he would help you achieve your goals.

Investing in others. I’m not sure of the best way to put this, or of a good singular term, but Spence gave his life in the service of others. He was not self-promoting. He did not seek positions of leadership — he was seen as a leader and asked to take leadership positions by those around him. After his retirement in the 90’s, he spent much of his time and energy meeting with others — teaching, mentoring, listening and encouraging. Interestingly, because of some early life experiences that impacted him significantly, Spence was reluctant to give advice to others — even when asked. But if you cornered him, you could get him to help you frame the problem and think through the issues you needed to consider. (The result of his investing in others will be seen next week at his memorial service where 800-900 people are expected to honor him and share in the celebration of his life.)

Laughter. From the previous descriptors, one might conclude that Spence was a stern, stodgy, “all work and no play” kind of guy. Nothing could be further from the truth. Spence was one of the best story- and joke-tellers I have ever known, and he loved to laugh. In fact, one of my favorite memories is sitting with him at the kitchen table, having a bowl of ice cream and he would start telling some of the funniest stories I have ever heard. The problem was, he would start tearing up and laughing before he finished the joke — and you found yourself laughing and crying just because he was (and you weren’t exactly sure why)!

There are lots of other personal qualities that characterized Spence, some of which were so ingrained in who he was that you couldn’t think of him not exhibiting them (honesty, integrity, generosity). He was a man of deep spirituality who loved the God he served and who has left a legacy in the lives of those who knew him — that will endure for years to come. I know that I have been deeply impacted by his input into my life and I will miss him dearly. I had the privilege of knowing him for over 30 years, as the father of my wife. His leaving the life on this earth has caused me to seriously reflect on my life and my priorities.

I hope that I will also become a man of great character.

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Five Observations from Businesses Who Succeed (or Don’t) in Difficult Times

October 22nd, 2009

Given that I have the opportunity to interact and observe with businesses across the country, it gives me the potential to learn from those whom I serve and interact. In preparing for a presentation to a chamber of commerce luncheon, I decided to share some of the observations I have gathered over the past months. I have seen businesses who are doing relatively well and those who are not (or who have closed their doors). And these are the patterns I have seen.

Businesses who do well in difficult financial times:

Are able and willing to make and implement tough decisions.
Some companies who were not able to make tough business decisions quickly are no longer around. Those who hesitated and waited before making cuts have suffered and made the path more difficult for themselves. It is important to note that family-owned businesses often struggle in this area — either because they do not have the processes and decision-making mechanisms in place to make authoritative decisions, or because the “difficult” decision may be to let family members go.


Realize that marketing is a way of life.
I am using the term “marketing” to essentially mean: a) letting people know what you do; and b) being easy to find by potential customers. Those companies who were doing well, had a large back-log for their services or products, and who had fallen asleep in their marketing, often had difficulties “gearing up” their marketing plan when tough times hit. However, those companies who had continued to actively market were in place to adjust their plan and keep going.

Combine focus with diversity. Although I firmly believe in Jim Collins’ “hedge hog concept” (knowing what you do well and using that product/service to drive your business, I also believe there can be focus with diversity. Many of the companies who are now doing well in this tough economy had some diversity built into their business plan — either a variety of markets to which they applied their product/service, or they had a secondary line of products that they could “ramp up” in response to a need that arose. A number of companies who have only one primary service or product line are struggling to survive and/or develop a new product or service in times where there is not a lot of available capital to do so.

Understand that the focus of “networking” is not primarily about finding potential customers but looking for opportunities to serve others. Given that I was at a networking event, this was an important topic to address. All too often (almost always, in fact) business representatives go to networking events (luncheons, educational seminars, receptions) with the primary focus in mind to meet potential customers, give them your thirty second “elevator speech”, and press your business card into their hand. And with what do most of us walk away from these events? A blurred memory of who we met and a stack of business cards. Consider the following scenario. How much would you remember the person who actively sought to hear about any needs or challenges you are experiencing and was able either to connect you with a resource that could help or introduce you to someone who may have the service you need? Now that is impactful.

Actively encourage their employees. I have been working on a project of applying the Five Love Languages (a book used in personal relationships) to work-oriented relationships.

Initially, when Dr. Chapman and I started the project, the economy was good and one of our primary applications was in “how to keep valuable team members”. For many companies now, the issue is how to keep your employees from becoming discouraged and burned out — they have more work to do and increased responsibilities with the same (or maybe less) pay and resources.

We have developed the Managing By Appreciation Inventory to help managers and business owners how to communicate encouragement and appreciation to their employees through non-financial means, and how to do so in a way that is significant and meaningful to the employee. Whatever tool or method you use, it is critical to find ways to encourage and show appreciation to your employees in these difficult times. Briefly think of what a discouraged employee looks like in day to day life, and quickly calculate the costs to your organization of having a discouraged team — loss of productivity, poor customer satisfaction, negative attitudes, increased mistakes.

So, if your business is still alive and kicking, take a minute and see if you can take any of these factors and apply them to your organization — and hopefully increase the probability of your survival!

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Keys to a Long Term Relationship — Reflecting on 30 Years of Marriage

September 2nd, 2009

This week my wife and I celebrated our 30th wedding anniversary.  Neither she nor I can believe we have been married that long — part of it is that we just don’t feel that “old”! (To keep the edge of reality a bit less sharp, we usually comment that we were only 12 when we got married.)

But as we have shared about our milestone with others, we have been asked quite a few times:  “What are the ’secrets’ to being married that long?”  I started to reflect on the question and came up with a few thoughts in response that I thought I would share.

  • Marry the right person.  This may sound strange — and doesn’t really help those who are already married –but marrying a person who has the foundational character qualities that are needed for maintaining a long term relationship is key.  Two come to mind (there are many, obviously) — 1) avoid someone who is easily offended and 2) a person who holds grudges.  Both make it really difficult to forgive.  The first (being easily offended) means the person is going to have to forgive you a lot over the future decades.  And the second (holding grudges) means that they have a hard time “letting go” of offenses, which undermines the ability to maintain a close long term relationship. Most of us are blinded by infatuation and physical attraction when we are looking for someone to marry.  Some of us are (or were) just young and clueless.  So finding the right person under those circumstances is largely due to God’s grace in our lives.  But if you are still looking for a spouse, be sure and look for the true qualities you desire. (On the other hand, don’t be looking for Prince Charming or ‘The Perfect Woman’ — they don’t exist in reality.)
  • Both individuals need to become good at forgiving.  Throughout the months, years and decades of your marriage, you will screw up a lot; and your spouse will make a lot of mistakes, so it is critical for both parties to be able and willing to forgive one another.  I truly don’t know of any other way to make a long term relationship work — practicing forgiveness is key.  There are a lot of misconceptions about forgiveness — that you have to ‘forget’ what happened to be able to forgive; that forgiveness means what happened really didn’t matter or hurt; or that what the person did ‘wasn’t that big of a deal’ — none of which are true.  Forgiveness is essentially “letting go” and not holding the offense against the person any longer.  Easy to say, but a process which can take a long time to enact. [A great book on this issue is The Art of Forgiving by Lewis Smedes.]
  • Learn (and then practice) the ways that your spouse experiences being loved.  For a long time (I mean 25 years or so) Kathy and I struggled.  She was frustrated with me, not feeling like I cared for or about her.  And I didn’t feel like she appreciated me.  Then we read Gary Chapman’s book, The Five Love Languages, and began to understand that each of us experiences being loved differently.  Kathy’s ‘love language’ is having focused attention and quality time; mine is verbal praise.  Once we understood our differences, and have worked at loving each other in the languages important to us (it has taken me longer than Kathy), then our frustrations have diminished.  Although the concepts of this book are pretty simple and not ‘magic’, they helped us get over a barrier in our relationship.
  • Work on your relationship.  “Working on your relationship”, to me, means — make your marriage a priority.  You have to spend time, invest mental and emotional energy, be willing to spend money on your relationship — and say “no” to other things (hobbies, work, other relationships, leisure activities, activities with or for the kids).  Although I rarely looked forward to a marriage seminar or retreat (being honest), I almost always felt like there was significant benefit from going.  And I get tired of reading books on marriage, but I continue to glean helpful concepts and hints to make me a better husband.  Anything that you want to be of good quality takes time and effort.
  • Be committed to stay married even when it’s tough and you don’t like your spouse.  Sometimes I feel ‘commitment’ is overly emphasized in weddings and advice to young couples — to the point that it seems that the only thing needed to stay married is commitment (which I don’t believe is true).  But, if you ask most couples who have been married a long time, the rock bottom foundation of being committed to staying married, no matter how tough it gets, has been true for them.  And it is true for us.  We have had times where it seemed it would have been easier (and less painful) to just call it quits.  And there were times where we really didn’t like each other much, and didn’t enjoy our relationship.  But we were committed to make it work, and to this point we have been able to do so. [An ASIDE:  I clearly believe that there are circumstances when it probably doesn’t make sense and can be dangerous to stay in a relationship — when there is drug or alcohol abuse, or anger and abuse issues.  Being committed doesn’t mean you should be foolish.]
  • Give up trying to change your spouse (the “if only …” game).  Part of the ability to keep together (and get past those really tough times) comes with the true acceptance of the other person for who they are.  And even if it would be good for them to change for certain habits or to “grow” in character (patience, perseverance, follow-through, impulse control, you name it) — accepting that they may never change reduces a lot of conflict.  And yes, life would be better “if only …”, but “if only …” may not happen and you certainly aren’t going to make it happen in their life for them.  So accept the reality that your spouse is a flawed individual and that it would be helpful if you learn to live with them the way they are.
  • Miscellaneous parting thoughts.   There are lots more principles — that is why there are so many books on marriage.  But I want to get on with my day, so let me just finish with some additional short comments.
  1. Be thankful — for your life, for your spouse, for your family.
  2. Learn to enjoy activities that you can do together.  Do things with your spouse that they enjoy — go along with them just because they like it.
  3. Live within your means.  Financial stress from overextending your lifestyle creates additional unnecessary stress that can undermine your relationship.
  4. Realize life is hard.  Enjoy the good times and persevere through the difficult ones.

Have a great week.  And if you are fortunate enough to be married — give your spouse a big hug and kiss sometime today.

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The Economic Downturn and The Psychology of Our Culture

July 9th, 2009

I am not an economist (thankfully).  But economists, meteorologists (those who try to predict the weather), and psychologists are somewhat in the same situation — our ’sciences’ are not very “hard” — that is, they often are not solidly grounded in data and they lack power to predict.  For example, last night there was no prediction at all of any precipitation and we had a major rain and hailstorm in our area (up to baseball sized hail!).  Part of the problem for all three of these sciences is that there are numerous inter-related factors (many of which are still unknown) that need to be accounted for in trying to predict what will happen.

The point is — no one really has a good handle on the future of the U.S. (and global) economy.  Just turn on the TV or radio and you will hear numerous opinions on what is happening, and what needs to happen to make our economic situation improve.

But let’s take a look at the basics and this will give us some clues.  Economic activity, at its core, is the exchange of goods, services or information for monetary value.  Going back to some basic cause and effect relationships we can follow the following line of thought:

  • People work and receive money for their services.
  • When people don’t have jobs, they don’t make (as much) money.
  • When people don’t have as much money and don’t see the opportunity for more money come in, they either don’t spend as much, or spend on credit.
  • At some point, most people, when their income is reduced over a period of time, reach a limit of what they can buy on credit or realize it is not a wise pattern to continue.
  • Eventually, people begin to “cut back” on non-essential spending (eating out, recreational activities) and also tend to slow down the process of replacing existing belongings (new technology, new clothes, furniture, cars).
  • The lack of spending means businesses are selling less goods and services, receiving less income, and have to cut back expenses in their business, which includes labor.  Hence, they reduce employees’ hours or lay off employees.
  • These people now have less money to spend.
  • And thus, the negative spiral of an economic downturn continues.

The key question becomes: how does this negative cycle turn around?  This is where economics becomes largely theoretical, and an individual’s answer is related to their beliefs about economic activity and individuals’ behavior.  President Obama and others believe governmental intervention is necessary. Others believe letting the free market forces drive the process.  And obviously, there are combined approaches.

I believe that this is where understanding the psychology of our culture is important.  In actuality, as in economics, there are actually two fairly diverse sets of beliefs that exist is our culture.  And these belief systems drive different expectations and behaviors.

Cultural Belief System #1:

  • I deserve “x”.  I have had “x” before, and I still want it. [Note: “x” can be a lot of things — money, a job, health care, free time, retirement benefits, a nice home, etc.]
  • If you have “x” and I don’t, you should share at least some of your “x” with me.
  • If I don’t have “x”, somebody should do something so that I can have it.
  • The problem (of whatever causes me not to have “x”) lies in a greater system of rules, organizations, factors that I don’t have much control over.

Cultural Belief System #2:

  • Life is what it is, including bad (or unfair) circumstances.
  • Some of my life’s circumstances are directly related to my choices; some circumstances come from factors outside of my control.
  • If I want the circumstances in my life to be different, it is largely up to me to figure out how to make that happen. There may be some larger system issues that may need to be changed, but I can’t depend on that happening.
  • Making my life’s circumstances better may require me doing things I would prefer not to — work long hours, do work that I don’t enjoy; relocate; be away from my family for a while; live a simpler lifestyle than I am used to.
  • I will do what I can to improve my circumstances, knowing there are no guarantees, and hope for the best.

And here we come to a critical factor that can impact a person’s future:  hope.  Psychologists believe that the loss of hope is a key component of depression.  A person can go through a lot of negative circumstances — and become discouraged, worn out or sad.  But when they lose hope that “things will get better”, that is when more serious depression develops.  They give up.

So here is what I predict, as a psychologist.

  1. The economic recovery is going to take longer than what most Americans want.  This is due to the economic reality that the ultimate recovery is related to job creation and the resulting economic activity that occurs, and this appears to be a long-term issue.  And secondly, our culture is very present-oriented with little patience.  We want things “now”, and this is unlikely to occur.
  2. There will be two groups of people that experience the economic downturn differently:

a)  There will be people who expect life to be “like it used to be”, and expect someone else to make that happen (largely, the government or maybe ‘big business’ or the wealthy.)  These people will become increasingly impatient, angry, and demanding of others.  Their focus will be on economic relief programs and governmental bailouts.

b) There will be a group of individuals who take steps in their lives to make the best of a bad situation, and who will ultimately (some, not all) find opportunities economically — to provide goods, services or information that others need and are willing to pay for.  Their life circumstances will probably be difficult for a period of time but they will “deal with it” and continue on.   There will be a portion of this group who will find significant economic success as a result of their efforts (there are always people who find ways to make money in difficult economic times.)

I think it may be a good time for each of us to ask ourselves:

  • What do I believe about what is happening?
  • Which group do I want to be a member of?
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The Psychology of Looking for a Job

March 29th, 2009


In the past weeks I have been listening to the media, reading articles that are coming out, and talking to a number of individuals who are looking for work.  The level of job search ranges from high school students looking for a summer job, college graduates searching for their first full-time position in their area of study, and individuals who have recently been laid off.  And I have made a few observations of my own.

First, a reminder – “psychology” literally means “the study of the mind (psyche) or spirit”.  That is, psychology really examines more than just cognitive thought but the whole of a person’s being – their personality, behavior, thoughts, feelings, and sense of self.

So when I talk about the psychology of looking for work, I am discussing how the process of looking for work impacts individuals in a variety of ways.  Let me cite a few observations.

*The process of looking for work is strongly intertwined with a person’s sense of self.  Regardless of the type of job a person is looking for, they are having to “put themselves out there”.  They essentially are attempting to “sell” themselves as potential employees, trying to convince the potential employer that they have the right character qualities and skill set for the job.  Most of us don’t like rejection, and we don’t readily put ourselves into positions where we will regularly experience it (which is what typically happens when you look for a job).

  *As a result, (stating the obvious here), looking for work takes a look of emotional and psychological energy.  That is why so many people procrastinate.  Borrowing from physics, it takes a lot more energy to get a static object to move than it does to keep it moving.  So, people looking for work really have to gather themselves, “pull themselves together”, and “psych themselves up” to get out and apply for positions.  It just takes a lot of energy.

 *Additionally, the process of applying for jobs and repeatedly being turned down feeds “negative thinking”.   When we receive repeated negative feedback (“Thanks for your application; however, we have found other applicants who are more suited to the position”), we begin to have negative thoughts – either about ourselves or the future.  This is natural, but must be combated, otherwise, we will become significantly discouraged and give up.

 *Individuals who are successful in finding jobs tend to engage in habits that support them during the job-search process.  Success in finding work is not “chance”, as many seem to believe.  Rather, if you consistently observe those who are successful in securing a job, they tend to engage in many of the same patterns:

            a) They persevere.   They get up, get out of bed, (sometimes get out of the house), search for openings, go and apply, and follow-up with emails and phone calls.

            b) They go through the actions even when they don’t feel like it.   This is related, but it speaks to personal discipline and the internal fortitude to be successful in difficult times.

            c) They have a plan of action, or routine, that they “work”.  Sometimes it is looking at the on-line job sites and applying to three openings a day.  Sometimes it is driving around town looking for “help wanted” signs, going in and filling out applications.  Other times it is making 10 calls per day to places of work or individuals who may be helpful in connecting you to potential employers.

          d) They have a support system they turn to for encouragement.  Seeking employment is tiring and wearisome.  Virtually everyone I know becomes discouraged (it almost always takes longer than anticipated to find a position) and needs encouragement.  Those who persevere and succeed have a supportive family, friends with whom they can talk and receive encouragement, or a part of a social support group for individuals looking for work. 

So, besides these principles potentially being helpful to those currently engaged in job-seeking, let me speak to the rest of us who are not, but probably have friends or family who are looking for work:

   

     *Be supportive and encouraging.  Show interest and ask them how it is going, but also offer any help you can - introduce them to people you know who may have important connections; go with them (at least drive there with them) when they are going to put in an application; sit and listen to their experiences.


     *Have a realistic time frame.  If you communicate that you are surprised how long it is taking them to find work, this will not be helpful.  Take your “realistic” timeframe, and multiply it by at least two, if not three (two weeks à four to six weeks, for a summer job).

       *Affirm them as a person.  Looking for work is brutal to one’s self-esteem – you feel like no one wants you or values who you are.  Remind them of their strengths, their successes, and their positive qualities.  Be as specific as possible.

 These are difficult times for many.  Let’s be supportive and work together to help one another during them.

 

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When Bad Things Happen: Times for Family Closeness

January 11th, 2009

Part of life is the fact that “bad things happen” - a car accident, serious physical problems, death of a family member, loss of a job,  — all kinds of events are possible.

Recently, I have had a number of family members and friends struggle with serious physical problems:  brain tumors, breast cancer, back problems, vertigo, depression, kidney malfunctions.  (I don’t think I “create” physical problems in those around me, nor do I gather people with illnesses around me; it seems to be one of those times in life when certain life events seem to cluster together.)

And a few weeks ago, my daughter had a significant car accident, where she flipped her car.    Fortunately, she was wearing her seat belt and she was not physically hurt.  But, obviously, some practical, daily life lessons were learned, and we were extremely thankful for her safety.

And this week, my nephew’s son, Caden, died from a protracted battle with cancer.  Caden was five years old.  He was a delightful, cheerful boy who was full of life.  We are going to miss him terribly.  The emotional pain associated with a child’s death seems to be indescribable.
But tragic events and life’s struggles, in the midst of the pain, provide opportunities for growth:

  • The opportunity to grow closer together as a family.  Serious life-changing events can help us to realize how important those close to us really are.  We have the opportunity to verbalize and communicate our care for each other in ways that we usually don’t.  This weekend we had a family dinner with our children and used the time to reflect on Caden’s life and our responses to his death; it was a significant time together.
  • The opportunity to reflect on one’s life — the purpose and meaning of life, and reprioritizing life’s activities.  When a person faces a serious illness, it causes us to consider the brevity of life and to reconsider what is really important to us.  Most of us remember this reaction after 9/11 — a lot of daily life activities were suspended so people could spend time together with their families.  And the challenges give us a longer term perspective to think about: What is the meaning of life?  Why am I here? Is life on earth all there is?
  • The opportunity to build (and sometimes, rebuild) closer relationships with friends and extended family members.  Life is fast-paced for most of us.  And many of us no longer live close to extended family members (brothers, sisters, nieces, nephews, grandparents, aunts & uncles).  And we also may not see long-term friends from prior stages in our lives as frequently as we used to.  Significant events in our lives can provide the channel to reconnect.  They may also provide the impetus to get past hurts and wounds, to forgive, and to say, “You are important to me.”

So, if you or someone close to you, is in the midst of a difficult life circumstance, take the time and effort to connect with those around you.

Dealing with the Impact of the Economic Downturn

December 7th, 2008

Almost all of us in the United States are now starting to personally experience some aspect of the global and national economic crisis.  Whether it is through a personal or family job loss, friends and extended family members who have been laid off, a slow down in your business, or projected reduced sales for next year — the impact is now personal.  This is different than hearing it on the news or reading statistics in a publication.

I resent the frenzy and panic the media seems to want to whip up, because this type of communication doesn’t help anyone.  We need to deal with the realities of life (like Jim Collins encourages businesses to do in Good to Great), but let’s do so in a healthy manner.

So let’s talk about the thought patterns that will help us cope with the challenges and stressors we are (or will be) facing — and how to keep our mental health and hope.

  • Shorten your time frame.  Regardless of the challenging issue a family, individual or business faces, one of the key aspects for managing the crisis is to keep a short time frame in mind.  Deal with what you have to today or this week.  Do not spend a lot of time thinking about (or worrying about) six months from now, or next year — largely because there are so many factors that can change between now and then, you really can’t plan that far in advance.
  • Manage your cash flow.  Almost every business or family I know that has gone under financially later reports that they wish they would have made changes (e.g. “cut back”) sooner.  So it would be wise to complete an budget review, especially of unnecessary expenses, and make appropriate adjustments — this should probably include projections for income over the coming months, as this might change as well.
  • Adjust your expectations.  Life’s circumstances throws us changes.  What was true six months ago for us as a country, in your business, or your family is different now.  Therefore, the goals, desires or plans you had then for the future may not fit now.  Rigidly holding onto beliefs and expectations from the past will probably create undue stress.  What is going on now may not be “fair”, but it is what it is.
  • Explore options you have previously ruled out.  Many times we exclude certain options because they aren’t acceptable given the current circumstances.    But when circumstances change, previously unacceptable options may need to be reconsidered (e.g. a teenager being willing to work at part-time at a restaurant; doing tasks yourself and working later in the evening or on weekends).
  • Maintain an attitude of appreciation.   We all can probably find something to complain about.  And there are lots of people and decisions who are prime targets for criticism.  But what does that really gain (except for a brief time of tension release)?  So instead of adding to the negative conversations out there, first start with remembering the things that are good in your life — and then add these to conversations.  [We had a beautiful sunrise this morning.  I appreciate having a warm house when it is cold outside.  I am thankful I have reliable transportation to get to work — and that I don’t have to commute 60+ minutes one way.]
  • Keep connected socially. When people go through difficult times, one means of coping with the stress is to withdraw socially.  Generally, this is not a good long-term strategy.  Yes, we need time to ourselves and time to think things through.  But to pull back from positive, supportive relationships puts us at risk for becoming isolated, cuts us off from available resources, and we can start to get weird (we need the reality check of conversations with friends to keep our thinking straight).

I appreciate the comments of Jack DeBoer, a local successful businessman who spoke recently and said:  “You can go out and talk to people today and tell them how tough things are, how it’s tougher now, and how much tougher it’s going to get. . . Or you can go out and figure out what to do in this environment.”

I am not a major history buff, but it seems to me that a lot of people survived the Great Depression, and almost always there are opportunities to be successful in difficult times.

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