Dr. Paul White

The Opposite(s) of Thanksgiving

November 21st, 2009

We usually think of opposites in terms of a simple, “either-or” relationship — such as light and darkness, large and small, heavy and light.  And these opposites exist on a single continuum, with the opposing characteristics being on the ends of the spectrum.

But there are some relationships which are more complex, where there is more than one characteristic that can be opposite of another.  For example, in comparing a “good meal” with a bad one, there are different factors that can lead to that judgment.  The quality of the basic ingredients, the correct amount of the ingredients, combining the ingredients in the proper order and utilizing the appropriate process, the degree and duration of cooking, the temperature of the food when presented, and the combination of the various dishes prepared — all lead to the combined quality of the meal.  So a meal can be unsatisfactory because the food is too salty, the meat was overcooked and tough, the vegetables are room temperature, the baker used baking soda instead of baking powder, or you don’t especially like a spicy green salsa on your cranberry apple salad.

Similarly, it seems that there is more than one “opposite” of being thankful.  In fact, if you think of the term “opposite” being rooted in the meaning of “opposing”, the issue becomes more clear.

So, as we approach the Thanksgiving holiday, instead of the traditional approach of thinking about those things for which we are thankful (we is generally a good exercise to do), let’s look at those characteristics and attitudes which get in the way of being thankful.

  • Apathy.  An “I don’t care” attitude reflects a lack of appreciation for one’s present circumstances.  Someone who is passive, has little interest or motivation in the current situation, really doesn’t understand how bad things could actually be.  (I believe apathy reflects a deeper sense of self-focus where the individual becomes passive when they can’t do what they want to.)
  • Entitlement. When individuals come to believe that they deserve x, y, or z, then having that item or being able to do what they believe is their right becomes a baseline expectation for life.  And when we believe we have a right to something, we generally are not that thankful when we get it.
  • Impatience.  When we are impatient (and usually, also irritable) in our current life circumstance, it follows that we are not really very thankful for the situation we find ourselves in.  Usually, we are quite focused on a very narrow aspect of the situation (being stuck in traffic and late to a meeting or event) and fail to see the positives of the broader context (having a car to travel in, living in a safe country).
  • Envy.  Focusing on what others have that we don’t, or characteristics of their lives we wish were true for us lead us away from being thankful what we have and our current life circumstances. (Remember, there are 3 billion people who go to bed hungry every night.)
  • Anger.  When we become angry, we essentially are saying (to ourselves and others) — “This should have (or shouldn’t have) happened ..”.  And when our expectations aren’t met, we become angry about it.  It seems to be pretty difficult to be thankful and angry at the same time, I think (try it!).
  • Greed.  Have you ever been around a child who always wants more?  More toys.  More fun.  More food (to the point of excess).  They rarely seem to be thankful for what they just received or experienced, but rather quickly move on to “What’s next?”  As adults, we may have just completed a pleasurable experience, and are already looking on to the next fun thing to do.  Greed and gratefulness don’t co-exist.
  • Worry. This is an interesting juxtaposition to thankfulness.  Worry and anxiety have to do with the future — x, y or z may happen; or “if Q happens, then …[some bad thing] will occur.”  It’s hard to be grateful and enjoy life when you are around someone who is anxious and worrisome.  Almost by definition, they are so focused on a possible future event, they cannot enjoy the present.

I am sure there are other characteristics and attitudes that interfere with, and oppose, being thankful. Some of the ones identified above create a sense of embarrassment for me, because they are too often true in my own daily life.  (Sorry about that to those of you who live closely with me.)

If you wouldn’t mind, take a moment and review the list.  Go slow and think about periods when you have struggled with these attitudes.  Think of specific times and circumstances. And when you are ready, choose to move on.  Resolve to battle these ways of thinking when they come up.
For some reason, there are always a few foundational things that I find myself repeatedly thankful for.  And I’d like to share some of them with you.  Those of you who have lived in more difficult times and places, or who have traveled in poorer countries, can probably identify with these relatively simple items:

  • a hot shower
  • a glass of clean, refreshing ice water
  • air conditioning
  • fresh fruit
  • a warm house or a warm place to work
  • a family member or friend who loves you
  • pain relievers and medication
  • money to be able to take care of an unexpected expense
  • warm sunshine or a cool breeze
  • no bugs biting me while I am in bed
  • clean, dry clothes
  • a variety of food to eat

I’ll stop there (although I’d love to keep going).

I hope you have a tremendous time with family and friends this coming week.  Be sure to them how much you appreciate how they have enriched your life!

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Mentoring — Transferring Information & Experience to the Next Generation

November 15th, 2009

I started reading a good book this week — A Game Plan for Life: The Power of Mentoring by John Wooden and Don Yaeger.  It was recommended to me by a good friend, and I always try to pass on worthwhile reading to others.

The first part of the book covers the seven mentors that influenced Coach Wooden (for those of you who don’t know, he was one of the most successful college basketball coaches of all time, at UCLA). In discussing different types of mentors (professional, personal, spiritual, etc.), he makes a fascinating point:

  • “I know that my life has been blessed with incredible opportunities, and as a result, I have a responsibility to reach out to others to share the insights, experiences, heartbreaks, exhilaration — all the lessons I’ve managed to accrue through the nearly one hundred years that God has given me on this planet… Knowledge is nothing unless it is shared.  I know that knowledge for knowledge’s sake is a wonderful ideal, but in reality, it is the transmission of understanding that is the very basis of civilization.” (p.7).

As I work with multi-generational families and family-owned businesses, one of the core principles we emphasize is the process of transferring knowledge, intellectual capital, and life experiences from the senior generations to their children and grandchildren. It is not an easy process — I think it is one of those “important but not urgent” activities that Stephen Covey emphasizes.  Part of my role as a family coach is to help structure activities and processes to help make the transfer happen.
And as we come upon the Thanksgiving holiday, I tend to think about how to best use our time together as a family.  What traditions do we want to keep doing?  Which traditions really aren’t that important or have lost their meaning?  What conversations do I want to have with my adult children when they are home?  What information or life experiences do I want to share with them?

Here are seven “lessons for life” that John Wooden’s father shared with him on a card given at his high school graduation:

  1. Be true to yourself.
  2. Make each day your masterpiece.
  3. Help others.
  4. Drink deeply from good books.
  5. Make friendship a fine art.
  6. Build a shelter against a rainy day.
  7. Pray for guidance and give thanks for your blessings every day. (p.13)

Think about those who have impacted your life and the lessons you learned from them — both from direct instruction and from their modeling.

And then think about what you want to pass on to those who are important to you.  Maybe take some time and share a life experience with someone younger: “You know, I was thinking about … and a lesson I learned. . . . “

Have a great week.

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Some Notes from Leadership Seminars by Cloud & Townsend — Good Business Leadership Isn’t Emotionless

September 19th, 2009


This week I had the opportunity to attend a conference where both John Townsend (author of Boundaries) and Henry Cloud (author of Integrity) spoke on leadership.  Here are some notes of thoughts that I felt were interested and helpful.

John Townsend

Research is verifying the relationship between character, interpersonal skills and performance outcomes.  That is, if you work on the “inside” issues you will see improvement in performance outcomes. (See below for why this is the case.)

Life is more than making right choices – doing cost/benefit analyses.  There are two sets of information that leaders need to listen to – external (verifiable objective facts) + internal (listening to your ‘gut’).  True reality is a combination of objective information plus subjective intuition.

Values  — values are those things that you believe in to the point that they dictate your decisions.

Leaders need to focus less on what the mission statement says their core values are, and get an objective observer to share the values they observe in how the organization actually functions (i.e. focus on what their values are versus what they should be.)

The pendulum is swinging in leadership development from a pure focus on strategic planning, setting goals, managing by objectives, and the variety of technical processes to improve performance to also paying attention to the emotional side of life (and business).  Not focusing on feelings for feelings’ sake, but understanding that feelings play a role in both decision-making and in working as a team.

In decision-making, feelings play the role of relaying signals to the leader – signals that need to be paid attention to and investigated.  Anxiety (or concern or fear) is signaling that there may be a potential danger to heed.  Investigating the reality of the risk and taking steps to manage the risk (if it is real) is wise.  Ignoring the signal could be reckless.

Interestingly, Townsend indicates that the positive function of anger (irritation or frustration at lower levels) is an indication that you have a problem to solve – something is going on that you don’t like.  Now the problem may be internal – that you have unrealistic expectations that aren’t being met.  Or the problem may be external – that someone’s performance is not acceptable and needs to change.

A third emotion he cites that is critical to the business world is passion.  I personally have never considered passion as an emotion previously.  But it makes sense.  Townsend describes passion as “focused desire”.   And most successful leaders have or have experienced passion – that burning desire to do what they are called to.   A challenge for some leaders is that they lose the intensity of their passion / desire over time (which is a whole additional topic of discussion), while others struggle in maintaining the focus of their passion.

[Out of deference to Dr. Townsend and his intellectual capital, I am not going to list all of the positive and negative emotions he addressed in his book Leadership Beyond Reason:  How Great Leaders Succeed by Harnessing the Power of Their Values, Feelings, and Intuition.  Get the book – it is a good, solid leadership book with a unique perspective on the role of feelings in leadership.)

Townsend also believes that emotions play an important role in working effectively together with team members  — negative emotions among team members impede effective functioning, while positive feelings between colleagues facilitate better performance, both individually and as a unit.

He also describes the power of emotions in bringing to mind past relationships (what he and other psychologists call “internal relationships”) – those people who influenced us significantly in the past (parents, teachers, mentors, coaches) and still influence us “in our head”.  Dr. Townsend gives excellent examples of how leaders become stuck in their personal and leadership development because they can’t get past old messages from internalized relationships (“You’ll never amount to anything.”  “In the end, you’ll always screw it up.”)

A key application for me is that both Dr. Townsend and his colleague, Dr. Henry Cloud (whom I also heard) are seeing the need for coaching in the “middle space” for leaders.  There is plenty of coaching and leadership development in the strategic planning, becoming a change agent, etc. space.  And many leaders don’t need (or won’t get) heavy duty “counseling” focusing on personal problems.  But Dr. Cloud argues that there is the “middle space” that needs to be addressed – where a leader’s personal development has not kept pace with the growth of his organization and his or hers resulting responsibilities.  So there is a gap between the weight of their professional responsibilities and the development of personal skills and abilities to effective manage the demands.  Issues in this middle space include recurrent patterns of interpersonal difficulties (types of people you don’t work well with),  anxieties and fears that are making you hesitant to make decisions, personal and family  issues that are interfering with your performance by sapping your emotional energy, etc.  Business leaders need help working though these issues so that they can continue to become more productive leaders (which is the goal of the process).

One last interesting point Dr. Townsend  made about leaders.  Leaders are essential persuaders – they persuade others to follow them.  Initially, they do this by casting vision, identifying goals that will lead to the vision, communicating out a plan to reach the goals and then inspiring his team to share the vision and implement the plan.

But there is a difference between initially persuading followers and keeping them engaged.  For team members to continue to stay engaged with the vision and task, they need a sense of being listened to , understood and cared for by the leader.  This is a different skill set than the initial persuasive skills and many leaders either haven’t developed, don’t value or don’t practice the empathic listening to their team – and this ultimately leads to loss of enthusiasm, discouragement and conflict – for the unheard team member will find someone who will listen to them (other colleagues, other leaders) and this can lead to discontent and division within the team.

I’ll stop there.  “He who has ears to hear, let him listen (and act!)”

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Keys to a Long Term Relationship — Reflecting on 30 Years of Marriage

September 2nd, 2009

This week my wife and I celebrated our 30th wedding anniversary.  Neither she nor I can believe we have been married that long — part of it is that we just don’t feel that “old”! (To keep the edge of reality a bit less sharp, we usually comment that we were only 12 when we got married.)

But as we have shared about our milestone with others, we have been asked quite a few times:  “What are the ’secrets’ to being married that long?”  I started to reflect on the question and came up with a few thoughts in response that I thought I would share.

  • Marry the right person.  This may sound strange — and doesn’t really help those who are already married –but marrying a person who has the foundational character qualities that are needed for maintaining a long term relationship is key.  Two come to mind (there are many, obviously) — 1) avoid someone who is easily offended and 2) a person who holds grudges.  Both make it really difficult to forgive.  The first (being easily offended) means the person is going to have to forgive you a lot over the future decades.  And the second (holding grudges) means that they have a hard time “letting go” of offenses, which undermines the ability to maintain a close long term relationship. Most of us are blinded by infatuation and physical attraction when we are looking for someone to marry.  Some of us are (or were) just young and clueless.  So finding the right person under those circumstances is largely due to God’s grace in our lives.  But if you are still looking for a spouse, be sure and look for the true qualities you desire. (On the other hand, don’t be looking for Prince Charming or ‘The Perfect Woman’ — they don’t exist in reality.)
  • Both individuals need to become good at forgiving.  Throughout the months, years and decades of your marriage, you will screw up a lot; and your spouse will make a lot of mistakes, so it is critical for both parties to be able and willing to forgive one another.  I truly don’t know of any other way to make a long term relationship work — practicing forgiveness is key.  There are a lot of misconceptions about forgiveness — that you have to ‘forget’ what happened to be able to forgive; that forgiveness means what happened really didn’t matter or hurt; or that what the person did ‘wasn’t that big of a deal’ — none of which are true.  Forgiveness is essentially “letting go” and not holding the offense against the person any longer.  Easy to say, but a process which can take a long time to enact. [A great book on this issue is The Art of Forgiving by Lewis Smedes.]
  • Learn (and then practice) the ways that your spouse experiences being loved.  For a long time (I mean 25 years or so) Kathy and I struggled.  She was frustrated with me, not feeling like I cared for or about her.  And I didn’t feel like she appreciated me.  Then we read Gary Chapman’s book, The Five Love Languages, and began to understand that each of us experiences being loved differently.  Kathy’s ‘love language’ is having focused attention and quality time; mine is verbal praise.  Once we understood our differences, and have worked at loving each other in the languages important to us (it has taken me longer than Kathy), then our frustrations have diminished.  Although the concepts of this book are pretty simple and not ‘magic’, they helped us get over a barrier in our relationship.
  • Work on your relationship.  “Working on your relationship”, to me, means — make your marriage a priority.  You have to spend time, invest mental and emotional energy, be willing to spend money on your relationship — and say “no” to other things (hobbies, work, other relationships, leisure activities, activities with or for the kids).  Although I rarely looked forward to a marriage seminar or retreat (being honest), I almost always felt like there was significant benefit from going.  And I get tired of reading books on marriage, but I continue to glean helpful concepts and hints to make me a better husband.  Anything that you want to be of good quality takes time and effort.
  • Be committed to stay married even when it’s tough and you don’t like your spouse.  Sometimes I feel ‘commitment’ is overly emphasized in weddings and advice to young couples — to the point that it seems that the only thing needed to stay married is commitment (which I don’t believe is true).  But, if you ask most couples who have been married a long time, the rock bottom foundation of being committed to staying married, no matter how tough it gets, has been true for them.  And it is true for us.  We have had times where it seemed it would have been easier (and less painful) to just call it quits.  And there were times where we really didn’t like each other much, and didn’t enjoy our relationship.  But we were committed to make it work, and to this point we have been able to do so. [An ASIDE:  I clearly believe that there are circumstances when it probably doesn’t make sense and can be dangerous to stay in a relationship — when there is drug or alcohol abuse, or anger and abuse issues.  Being committed doesn’t mean you should be foolish.]
  • Give up trying to change your spouse (the “if only …” game).  Part of the ability to keep together (and get past those really tough times) comes with the true acceptance of the other person for who they are.  And even if it would be good for them to change for certain habits or to “grow” in character (patience, perseverance, follow-through, impulse control, you name it) — accepting that they may never change reduces a lot of conflict.  And yes, life would be better “if only …”, but “if only …” may not happen and you certainly aren’t going to make it happen in their life for them.  So accept the reality that your spouse is a flawed individual and that it would be helpful if you learn to live with them the way they are.
  • Miscellaneous parting thoughts.   There are lots more principles — that is why there are so many books on marriage.  But I want to get on with my day, so let me just finish with some additional short comments.
  1. Be thankful — for your life, for your spouse, for your family.
  2. Learn to enjoy activities that you can do together.  Do things with your spouse that they enjoy — go along with them just because they like it.
  3. Live within your means.  Financial stress from overextending your lifestyle creates additional unnecessary stress that can undermine your relationship.
  4. Realize life is hard.  Enjoy the good times and persevere through the difficult ones.

Have a great week.  And if you are fortunate enough to be married — give your spouse a big hug and kiss sometime today.

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Subtle Aspects of Life That Wear Us Out

August 2nd, 2009

Part of my job as a psychologist is to observe — observe patterns of behavior, be attune to my own thoughts and feelings, and to derive some potentially helpful information form patterns I see. In recent months and weeks, I have observed some factors in life that really wear people down — they are not really hidden but are often subtle. Sometimes they are obvious and plain, but people (both the person experiencing the aspect of life as well as those around them) tend to minimize the impact of the issue on their life.

So let me share some of my observations (remember, psychologists are often ‘masters of the obvious’!)

  • Health issues and Chronic pain. Individuals who struggle with chronic pain are well aware of how even persistent low levels of pain can wear a person down. But those of us who are blessed not to have this struggle can experience this intermittently. Not too long ago my right ankle started bothering me — it was sore and swollen after I ran (using the term “run” loosely). I ignored it for a while but it persisted, so I finally decided to go have it checked out. After seeing my doc and then getting some tests, it turns out I have partially torn a tendon in my ankle. What has amazed me, however, is how this small injury and relatively mild level of pain can take a toll of my energy.
  • Financial stress. Obviously, many in our country are experiencing significant stress in their lives due to a number of economic factors — loss of their job, reduction of hours and pay, foreclosure on their home. And the impact of these events on people’s lives is huge. But many, many other Americans are experiencing a lower level of financial stress that is more under the surface — wondering if they will continue to have a job in the coming months; lower cash flow that leads to deficiencies in their plans to pay for childcare, private school or college; or the family budget just being tighter on a month to month basis.
  • Loneliness or Lack of Emotional Support. A chronic complaint I hear from many people is that they don’t feel connected to anyone. Yes, they may be married and have children — and they may even have a decent marriage relationship. But most people need more than one person with whom to connect, feel cared for, and have a sense of community. Teenagers, single young adults, stay-at-home moms with preschoolers, successful business people, older adults — all talk to me about their frustration in building meaningful, lasting relationships with others in their lives.
  • Significant Life Changes. Late summer is one of the most transient times of the year — children are going to new schools, young adults are entering or returning to college, individuals who work in educational settings are staring new positions, graduates from last spring are still to figure out where they are going to work and live. Parents of college freshman may experience sending their first child to college — or their last (our situation) and looking at the issues related to being “empty- nesters”. Life change can be stimulating and exciting, and at the same time anxiety-producing.
  • Relational Conflicts. All of us who have experienced (or are experiencing) relational stress understand both the emotional and physical toll living in conflictual relationships take. Physical symptoms can include sleep disturbance, headaches, fatigue, upset stomach, or back and shoulder tension. Recently, I had a professional relationship that created tension and turmoil in my life — and it just wore me out. It wasn’t even a major conflict, but an issue that took a while to address, and I could sense its impact on me daily.
  • Lack of Purpose or Direction. When people don’t know “where they are going”, or if they don’t see a larger purpose for their life and what they are doing, not only can they become discouraged, but they also seem to become fatigued emotionally. They just drag throughout the day, and run out of energy doing regular daily life tasks. Seeing how today relates to the “big picture” of life seems to be important.

So what should we do with these non-surprising observations? I think there are at least two practical action steps that flow from the points.

First, take a self-inventory. How many of these factors are in your life currently? Does their presence help make some sense of your recent lack of energy and tiredness? If so, acknowledge these stressors present in your life. Give yourself some slack. Regroup and assess what steps you need to take to either address the stressors or to manage your life better while they are present.

Secondly, be aware of those around you. See if the people in your life (family members, friends, co-workers, classmates) have these issues going on in their lives. Be gracious and supportive to them. Be a friend. Be patient with them if they aren’t “performing” up to their normal functioning (whether it’s at home, work or elsewhere).

Life is tough; sometimes more than other times. Hang in there. We are all in this together (we really are). If you are doing ok, help somebody else out.  It will be your turn eventually.

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When Bad Things Happen: Times for Family Closeness

January 11th, 2009

Part of life is the fact that “bad things happen” - a car accident, serious physical problems, death of a family member, loss of a job,  — all kinds of events are possible.

Recently, I have had a number of family members and friends struggle with serious physical problems:  brain tumors, breast cancer, back problems, vertigo, depression, kidney malfunctions.  (I don’t think I “create” physical problems in those around me, nor do I gather people with illnesses around me; it seems to be one of those times in life when certain life events seem to cluster together.)

And a few weeks ago, my daughter had a significant car accident, where she flipped her car.    Fortunately, she was wearing her seat belt and she was not physically hurt.  But, obviously, some practical, daily life lessons were learned, and we were extremely thankful for her safety.

And this week, my nephew’s son, Caden, died from a protracted battle with cancer.  Caden was five years old.  He was a delightful, cheerful boy who was full of life.  We are going to miss him terribly.  The emotional pain associated with a child’s death seems to be indescribable.
But tragic events and life’s struggles, in the midst of the pain, provide opportunities for growth:

  • The opportunity to grow closer together as a family.  Serious life-changing events can help us to realize how important those close to us really are.  We have the opportunity to verbalize and communicate our care for each other in ways that we usually don’t.  This weekend we had a family dinner with our children and used the time to reflect on Caden’s life and our responses to his death; it was a significant time together.
  • The opportunity to reflect on one’s life — the purpose and meaning of life, and reprioritizing life’s activities.  When a person faces a serious illness, it causes us to consider the brevity of life and to reconsider what is really important to us.  Most of us remember this reaction after 9/11 — a lot of daily life activities were suspended so people could spend time together with their families.  And the challenges give us a longer term perspective to think about: What is the meaning of life?  Why am I here? Is life on earth all there is?
  • The opportunity to build (and sometimes, rebuild) closer relationships with friends and extended family members.  Life is fast-paced for most of us.  And many of us no longer live close to extended family members (brothers, sisters, nieces, nephews, grandparents, aunts & uncles).  And we also may not see long-term friends from prior stages in our lives as frequently as we used to.  Significant events in our lives can provide the channel to reconnect.  They may also provide the impetus to get past hurts and wounds, to forgive, and to say, “You are important to me.”

So, if you or someone close to you, is in the midst of a difficult life circumstance, take the time and effort to connect with those around you.

Character Issues: Responsibility — its apparent demise

September 28th, 2008

Just some musings and observations from the past week– from the news, working with some businesses, and some reading.

It appears that the character quality of responsibility is slowly (?) disappearing from at least some parts of our culture.  It is an odd experience — on the one hand, to be dealing with businesses and managers where they are all about responsibility — both giving it and expecting it from managers, sales people, and employees at all levels.  While on the other hand, to see “leaders” (I use the term loosely) who seem to spend most of their time and effort in avoiding responsibility — making excuses, but mainly blaming others.

And what is really interesting is that many seem to be attempting to place “responsibility” on institutions (Fannie Mae, Freddie Mac), career categories (mortgage brokers, investment bankers), political parties (”its the fault of …Republicans, …Democrats”), even laws (”its due to the repeal of the … Act).  Funny.  I thought individuals made choices and complete actions.

Similarly, it appears that many of today’s leaders want to take responsibility for “fixing” other people’s mistakes (at least that is the claim on the front end of a decision to be implemented over time, with the actual results to be determined).  And even the general populace (or maybe it is the media’s presentation of the populace) seem to want someone else to fix problems.  But rarely do I hear individuals stepping up and saying, “I was wrong. . . I misjudged the situation and had an error in judgment. . . I made a mistake.”

Why is this?  Fear of being sued?  Being afraid of public embarrassment?  People not really believing they did anything wrong?

And yet in business settings in which I am working, I consistently have seen individuals who have “messed up” and who admit it, apologize, and attempt to rectify the situation.  Now, interestingly, an apparent difference is that it is clear who made the decision or committed the action.  And also, members of the system in which they function hold them accountable — and “call them” on their mistake.

So maybe one factor we need to work towards in the “public sector” (in this case, government) is to clarify when a decision is made and who is responsible.  But the challenge seems to lie in the fact that, many times, in government it takes multiple parties to make and implement a decision (the Senate, the House of Representatives, the President).  So when multiple parties are involved, does that mean no one is responsible?  Or, conversely, does it actually mean that all parties who are involved are responsible (my current position).

It is just that the juxtaposition is stark.  In small to medium businesses (I think it may be different in larger corporations), doing “business” means making and implementing decisions, taking risks, and managing the results.  And if you make a poor decision (or fail to implement a good decision), you experience the consequence.  In the public sector of government, the whole process and concept seems foreign, even counter-cultural.

For me, until the practice of being able to hold public officials (or those within large business organizations) accountable for decisions made and actions taken, I have little hope of good decisions being made and implemented (”good decisions” being ones with that have positive results).

I am open to your thoughts and comments (just click on the title of the blog and it will send you to the comment section OR go to www.drpaulwhite.com/blog and scroll down to the comment section).

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Dealing with Being Overwhelmed Successfully (Reprise)

September 7th, 2008

After being on the road for a week in California, I came home fairly tired. As the weekend progressed I seemed to get more tired — both emotionally and physically. And as I started dealing with home-related (e.g. lawn) and family matters, as well as getting caught up on some minor office work and then looking ahead to the beginning of next week, I started feeling emotionally overloaded. So I started taking a personal inventory of what was going on. I thought about my own advice I’ve given previously on different types of tiredness and different types of rest as well as what I have written about being overwhelmed and ways to try to keep your life balanced.So I reviewed key principles:

  • Get rest. Check. I slept in on Saturday and took a nap today.
  • Keep exercising. Check. I did some physical labor in the yard yesterday and I ran (figuratively speaking) today.
  • Eat well. (Stay away from sugar, caffeine and junk food). Well, I didn’t totally blow it. Had some cake.
  • Take a break and do something rejuvenating. Check. Went to a high school football game Friday night, spent time with Kathy, went for a walk in the woods, and watched the Jayhawks win in football.
  • Prioritize — figure out what needs to be done now. Check. Went through my mail, email and incompleted work and figured out what had to be done now, what needs to be done Monday, and what can wait.

But it wasn’t working. I was still feeling quite stressed and emotionally overloaded. What was up? And then it hit me — the real issue was that I was carrying the weight of responsibility for things I really wasn’t responsible. I was stressed and feeling overwhelmed because I was concerned about things that weren’t really my responsibility. All the steps I had taken would have reduced my stress if I was just dealing with my regular responsibilities. But I was taking on additional issues that weren’t mine and they were stressing me out.

So once I realized: 1) what I was really stressed about; 2) that the issues weren’t my responsibility to take care of; and 3) I could quit worrying about things that weren’t mine to carry — then I began to feel more “normal” (at least, just normally tired).

So if you are stressed, you are doing the best you can to manage your stress, and you still feel overwhelmed — do
another check.

Are you taking on and carrying responsibility that is not yours to carry?

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What to Say When You Don’t Have Anything to Say

August 24th, 2008

I didn’t write an entry last week because I couldn’t really think of much to say. Nothing profound or new (not that my entries are typically profound.) So I decided to “think on it”.

This week, I don’t necessary have anything new (again), but I have been thinking about those situations when you don’t have much to say — and what you should do.

First, some context for those of you who don’t know me well. Historically, I have been quite outgoing, social, and rarely, if ever, at a loss for words. In the past (and still in some situations) I have been one of those people who willingly fills the void if there is any dead air space. Age, life experience (including times of making a fool of myself by talking too much) and the amount of social interaction in my work — all have caused me to slow down a bit and not be so socially hyper.

In fact, an adult friend of mine gave me some advice when I went away to college. He told me, “Paul, you are the kind of person who will jump in to every activity available, get over-involved, and burn yourself out — because you want people to like you. What you need to do is sit back for the first semester, shut up, and just watch what is going on. Then you can see what you want to get involved in and make some good choices.” Believe it or not, I attempted to follow his advice. And it was an interesting experience for me. Rather than be Mr. Outgoing, I actually took on the role of “the quiet guy” in new situations. And I watched other people make fools of themselves — and saw what I must have looked like to others.

Since then, I now “pick and choose” — sometimes I am my fun-loving, outgoing self, while other times I tend to be the “sit back and observe” guy. I actually enjoy the ability to choose which role I will take.

Here are some observations I have made, and some lessons learned.

  • If you don’t have anything to say, don’t. There is an old saying which applies: “Even a fool seems wise if he doesn’t open up his mouth.” It reminds me of the movie from the 70’s “Being There” in which Peter Sellers stars as a not very bright (and even strange guy). He was primarily a gardener and butler and didn’t say much. But he would occasional utter an obtuse saying or metaphor, that others would view as quite “deep”, and he continually kept being put into higher levels of responsibility — largely because he didn’t say much.
  • If you are not sure what to say, wait — leave some silence for others to speak. Many people who are more introverted need more “space” in which to engage in conversation. They need some time to process what they have heard, gather their thoughts, formulate a response, and then gather the courage to share their thoughts. Those of us who are motor-mouths go at such a fast pace in conversations (especially in small groups), that many quieter people don’t say much because there is not enough space for them in the conversation to enter in.
  • Ask questions of others. The truth is: most people like to share about themselves — what they have been doing, what they are thinking about, experiences they have had. And all they need is someone to show some interest and ask them “What’s been going on?” and they are ready to share. I actually have found I get deeper and more meaningful responses when I ask different questions, like: “What is new in your life?” “What have you been learning lately?” “What’s going on that I don’t know about?” These seem to bypass the traditional small-talk responses (”Nothing.” “Not much.” “I don’t know. What about you?”)
  • Sometimes “I don’t know what to say” is the most appropriate thing to say. There are difficult or awkward situations that arise occasionally, where it is really hard to know how to respond. Surprising news or decisions made, recent serious medical diagnoses or personal tragedies, or just awkward statements by others — all can put us in a position of wanting to say something but not to say something that might offend or seem inappropriate. I have found if I say “I don’t know what to say” they will continue on, give more information, and allow me time to figure out what an appropriate response is.
  • If you don’t have anything to say, and you find yourself talking — stop. Okay. Sounds good.

Have a good week!

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Lessons We Can Learn From Rainy Days

August 10th, 2008

August in the Midwest is usually the “dog days of summer” — hot, intense sun, and humid.  It is uncomfortable and physically draining.  But we have had some unusual weather this past week — cool and rainy. Three solid days of rain, in fact, in a time of year that we don’t expect it.

So, as a result, I’ve had the opportunity to reflect on rainy days, how they represent other aspects of our lives, and what we can learn from them.

We are not in control of everything. There are obviously aspects of our lives that we do not control. Weather is one. Global economic forces is another. Random events of nature and the choices that others make are two others. Rainy days can help remind us of this reality.

Learning to flex with changes in circumstances is healthy. When circumstances change in our lives, we have a choice of how to respond. We can complain, get angry and frustrated. Or we can say — “okay, what do we do now?” and develop a replacement plan.

“Rainy days” (and other circumstances) give us an opportunity to slow down and rest. Many of us live at a fast pace, even overbooked. Rainy days, canceled appointments, and other events that disrupt our schedules can “force” us to slow down. And for some reason (I think it has to do with barometric pressure) rainy days are great for taking naps. Sometimes it may be better to slow down and enjoy the interruption, rather than scurry around and try to repack your schedule.

“Saving for a rainy day” is a wise thing to do. The adage that we should “save for a rainy day” came from the time when people were largely living hand-to-mouth, getting paid for a day’s work at the end of the day. However, if it was raining, they would not be needed in the fields to work; so they would not earn any money — which was often needed for food for the following day. The same principle can occur in today’s economy. Work to be done, sales orders, accounts receivable — can all go away. And if you or your business is living close to the edge, the loss of income can put you at risk. It’s best to not spend (or even reinvest) all of your income, assuming it will always be there; rather, save some for your life’s version of a rainy day.

Use the time and space to do other things that need to be done — specifically, maintenance and clean up. I remember when growing up that rainy (or cold, icy) days were a great time to go downstairs to the basement in our “working area” (where we had tools and wood projects) and clean it up. Similarly, when we have breaks in our schedule, it can be an opportunity to do some cleaning or maintenance activities (filing, lower priority emails, reading through the pile of professional magazines on your credenza) that we usually don’t get to.

If none of these responses fit, maybe you should just go outside and play in the rain. Experience it. Enjoy it. And leave the work for another day.

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